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sql server data warehouse : CRM - Warehouse integration


Wreck
2/14/2006 6:12:26 PM
Hi,

Does anyone here have any experience integrating a CRM system and a
warehouse within the enterprise?

Any documentation/white papers would be appreciated.

Thanks,
Wreck.
petery NO[at]SPAM online.microsoft.com
2/15/2006 12:00:00 AM
Hello Wreck,

I think this quesiton is too general here. Based on my scope, we do not
have such kind of white paper because it is not directly related to
products. Usually some CRM system has built in feature of integarting with
data warehouse. If not, you need to analyze the schema of the database of
CRM and plan/design data warehouse. The following link might be helpful.

http://www.crm2day.com/library/EpFEyVlllZAZeqqfHq.php

Best Regards,

Peter Yang
MCSE2000/2003, MCSA, MCDBA
Microsoft Online Partner Support

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JT
2/22/2006 1:08:40 PM
You can search hundreds of Microsoft related case studies for CRM:
http://members.microsoft.com/CustomerEvidence/Search/AdvancedSearchResults.aspx?Flag=0&Keyword=crm

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