Dear Victoria,
We banged our heads against the wall with this problem.
At the end of the day this is what helped us
IN EXACTLY this sequence. If you get the sequence off it will not work.
1. Delete the two GUID entries from the keys table corresponding to the node
you want to reactivae.
2. transfer the symmetric key from the server that is working to the server
that is not working with the RSkeymgmt Utility.
i.e.
a. run:
RSkeymgmt -e -fc:\keys.txt
-ppassword
(this line should have only
three spaces)
on the valid server (farm member)
b. copy the keys.txt file over to the
server you are
trying to reactivate.
c. run
RSkeymgmt -a fc:\keys.txt
-ppassword
on the server you are trying to
reactivate.
d. Restart the ReportServer
e.run the rsreactivate Utility from the
server that is a valid farm member
(it should work at this point)
[quoted text, click to view] "Victoria" wrote:
> I have two servers in a web farm. Installation went fine on both servers and
> got the first one working. When activating the second server from the first
> with "rsconfig -m <RemoteMachineName> etc. I get the error message " Failure
> obtaining information from remote WMI provider: Unable to find Reporting
> Services WMI namespace on <machinename>. Reporting services may not be
> installed."
>
> WMI service and reportserver service is running.
>