"Nisad" wrote:

> Hi Nick,
> I ran the same problem but only on one machine among 2 servers and 3
> developers. Did you ever find answer (reason) for this and did you find a way
> how to fix it? I did try to uninstall and reinstall SQL server but it doesn't
> help.
> Regards,
> Nisad.
>
> "NickB" wrote:
>
> >
> > I’m unable to complete the first step of the install. For some reason the
> > Setup Support Files do not finish installing. When proceeding to the next
> > step I get a “Microsoft SQL Server 2000 Reporting Services Setup was unable
> > to install on your computer”. “Microsoft SQL Server 2000 Reporting Services
> > Setup encountered a problem and has rolled back”. I cannot get any further
> > than this. When I try the installer again it trys to install the Setup
> > Sopport Files again...
> >
> > I am installing on Win2K Server SP4, recently rebuilt.
> >
> > Below are the last few lines of the log file - it seems to be an issue with
> > finding the "InstalledInstances"? Any and all help much appreciated.
> >
> > Cheers,
> > Nick
> >
> > <EndFunc Name='UpdateComponents' Return='0' GetLastError='0'>
> > <Func Name='DwLaunchMsiExec'>
> > <Func Name='PerformDetections'>
> > 0
> > Failed to find property in cache: InstalledInstances
> > Failed to perform discovery on machine: SYD123456
> > HRESULT: 2147749904
> > <EndFunc Name='PerformDetections' Return='2' GetLastError='183'>
> > <Func Name='FSetupLogging'>
> > <Func Name='CreateSetupLogCabs'>
> > Creating Setup Logs Cab "C:\Program Files\Microsoft SQL Server\80\RS Setup
> > Bootstrap\LOG\RSStp_.cab"