> The link uses the NATed IP address of the RS server in the URL so would
> DNS
> make a difference?
> (ie. 12.158.nnn.nnn/Reports/Pages/reports.aspx.......)
> I am asked to authenticate and can authenticate successfully.
> I get all the way to the point where I choose a report and then get the
> Page
> cannot be displayed error but only on the view tab.
> for example I have access to the properties tab for the same report.
>
> here are the report server log excerpts showing the difference between a
> successful (internal) and failed report generation.
>
> INTERNAL NETWORK - Successful
> aspnet_wp!library!117c!03/04/2005-10:14:34:: i INFO: Call to
> GetPermissions:/
> aspnet_wp!library!117c!03/04/2005-10:14:34:: i INFO: Call to
> GetSystemPermissions
> aspnet_wp!library!1310!03/04/2005-10:14:36:: i INFO: Call to
> GetPermissions:/Management
> aspnet_wp!library!1310!03/04/2005-10:14:36:: i INFO: Call to
> GetSystemPermissions
> aspnet_wp!library!f04!03/04/2005-10:14:39:: i INFO: Call to
> GetPermissions:/Management/Monthly Comparison Report
> aspnet_wp!library!f04!03/04/2005-10:14:40:: i INFO: Call to
> GetSystemPermissions
> aspnet_wp!library!1310!03/04/2005-10:14:40:: i INFO: Call to RenderFirst(
> '/Management/Monthly Comparison Report' )
> aspnet_wp!library!1310!03/04/2005-10:14:41:: i INFO: Initializing
> EnableExecutionLogging to 'False' as specified in Server system
> properties.
> aspnet_wp!webserver!1310!03/04/2005-10:14:41:: i INFO: Processed report.
> Report='/Management/Monthly Comparison Report', Stream=''
>
> ===============
> EXTERNAL INTERNET CONNECTION - Failed
> aspnet_wp!library!117c!03/04/2005-10:20:40:: i INFO: Call to
> GetPermissions:/
> aspnet_wp!library!117c!03/04/2005-10:20:40:: i INFO: Call to
> GetSystemPermissions
> aspnet_wp!library!117c!03/04/2005-10:21:26:: i INFO: Call to
> GetPermissions:/Management
> aspnet_wp!library!c40!03/04/2005-10:21:26:: i INFO: Call to
> GetSystemPermissions
> aspnet_wp!library!1310!03/04/2005-10:21:57:: i INFO: Call to
> GetPermissions:/Management/Monthly Comparison Report
> aspnet_wp!library!1310!03/04/2005-10:21:57:: i INFO: Call to
> GetSystemPermissions
>
> Jeff
>
> "Imtiaz Ullah" <imtiaz_ullah@hotmail.com> wrote in message
> news:u2XYSINIFHA.3376@TK2MSFTNGP14.phx.gbl...
>> This is probably a DNS/WINS resolution problem.
>> Especially if the web address is different to the servername?
>> Can you ping the server from your PC when out of the network?
>> Any strange HOSTS entries etc?
>>
>> Immy
>> "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com> wrote in
>> message news:ukPK2xEIFHA.2744@tk2msftngp13.phx.gbl...
>> >I am having the exact same problem.
>> > There are no errors in my reporting services logs.
>> > Users outside the firewall are asked to authenticate to the RS server.
>> > After authenticating we can see the lists of reports.
>> > But cannot access any of the reports themselves.
>> >
>> > Jeff
>
>

"Sean Deegan" <spdeegan@earthlink.net> wrote in message
news:LUZWd.5449$603.2451@newsread2.news.atl.earthlink.net...
> Jeff,
>
> Thanks for that info, I too made the changes and it is now working for my
> external clients. The changes suggested by the KB article provided by
> Adrian also had the same effect on my installation as yours did. So I
just
> changed the one setting. All seems to be working correctly.
>
> Thanks for working this through with me.
>
> Regards,
>
> Sean
> "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com> wrote in
> message news:OuHUi3PIFHA.3108@tk2msftngp13.phx.gbl...
> > Sean:
> >
> > I just solved the problem here.
> >
> > In my case, internally I was using http://<servername>/reports and it
> > worked
> > fine.
> > From the outside world I had a DNS record for the hostname which was
> > different from the internal servername
http://reports.domain.com/reports.
> >
> > I went to the SQL server and modified the RSWebApplication.config file.
> > by default in the c:\Program Files\Microsoft SQL Server\MSSQL\Reporting
> > Services\Report Manager\ directory.
> >
> > I modified the line beginning with <ReportServerUrl>
> > originally it was
> > <ReportServerUrl>http://<servername>/ReportServer</ReportServerUrl>
> > I modified it to use the complete address in place of <servername>
> > ie:
> >
<ReportServerUrl>http://reports.domain.com/ReportServer</ReportServerUrl>
> >
> > Now in order for it to work internally I added a DNS record on my
internal
> > DNS server for the hostname reports.domain.com to point to the internal
IP
> > address of the RS.
> >
> > That did it for me unfotunately it now asks for authentication even when
> > acessing from the internal network but I figure most users will check
the
> > remember password box anyway.
> >
> > Let me know if I can help.
> >
> > Jeff
> >
> > "Sean Deegan" <spdeegan@earthlink.net> wrote in message
> > news:ir2Wd.1298$CW2.561@newsread3.news.atl.earthlink.net...
> >> Jeff, I'm right there with you...I've got a NATted server as well and
am
> >> also using DDNS for name resoultion. Seems to me that if it were a DNS
> >> issue that we would be having trouble getting to the server...but since
> >> we
> >> are able to get to the server and have our credentials validated, I
think
> > we
> >> can rule that out.
> >>
> >> Funny thing though, I think I had this working at one point... but I
> > haven't
> >> been able to put a lot of effort into trying to figure out what the
> > problem
> >> is. Thus the reason I've hit the newsgroups.
> >>
> >> Please let me know if you hear anything else about this issue and I'll
do
> >> the same as I scour through manuals, blogs and newsgroups.
> >>
> >> Sean
> >>
> >> "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com> wrote
in
> >> message news:OD1ewkNIFHA.576@TK2MSFTNGP15.phx.gbl...
> >> > The link uses the NATed IP address of the RS server in the URL so
would
> >> > DNS
> >> > make a difference?
> >> > (ie. 12.158.nnn.nnn/Reports/Pages/reports.aspx.......)
> >> > I am asked to authenticate and can authenticate successfully.
> >> > I get all the way to the point where I choose a report and then get
the
> >> > Page
> >> > cannot be displayed error but only on the view tab.
> >> > for example I have access to the properties tab for the same report.
> >> >
> >> > here are the report server log excerpts showing the difference
between
> >> > a
> >> > successful (internal) and failed report generation.
> >> >
> >> > INTERNAL NETWORK - Successful
> >> > aspnet_wp!library!117c!03/04/2005-10:14:34:: i INFO: Call to
> >> > GetPermissions:/
> >> > aspnet_wp!library!117c!03/04/2005-10:14:34:: i INFO: Call to
> >> > GetSystemPermissions
> >> > aspnet_wp!library!1310!03/04/2005-10:14:36:: i INFO: Call to
> >> > GetPermissions:/Management
> >> > aspnet_wp!library!1310!03/04/2005-10:14:36:: i INFO: Call to
> >> > GetSystemPermissions
> >> > aspnet_wp!library!f04!03/04/2005-10:14:39:: i INFO: Call to
> >> > GetPermissions:/Management/Monthly Comparison Report
> >> > aspnet_wp!library!f04!03/04/2005-10:14:40:: i INFO: Call to
> >> > GetSystemPermissions
> >> > aspnet_wp!library!1310!03/04/2005-10:14:40:: i INFO: Call to
> > RenderFirst(
> >> > '/Management/Monthly Comparison Report' )
> >> > aspnet_wp!library!1310!03/04/2005-10:14:41:: i INFO: Initializing
> >> > EnableExecutionLogging to 'False' as specified in Server system
> >> > properties.
> >> > aspnet_wp!webserver!1310!03/04/2005-10:14:41:: i INFO: Processed
> >> > report.
> >> > Report='/Management/Monthly Comparison Report', Stream=''
> >> >
> >> > ===============
> >> > EXTERNAL INTERNET CONNECTION - Failed
> >> > aspnet_wp!library!117c!03/04/2005-10:20:40:: i INFO: Call to
> >> > GetPermissions:/
> >> > aspnet_wp!library!117c!03/04/2005-10:20:40:: i INFO: Call to
> >> > GetSystemPermissions
> >> > aspnet_wp!library!117c!03/04/2005-10:21:26:: i INFO: Call to
> >> > GetPermissions:/Management
> >> > aspnet_wp!library!c40!03/04/2005-10:21:26:: i INFO: Call to
> >> > GetSystemPermissions
> >> > aspnet_wp!library!1310!03/04/2005-10:21:57:: i INFO: Call to
> >> > GetPermissions:/Management/Monthly Comparison Report
> >> > aspnet_wp!library!1310!03/04/2005-10:21:57:: i INFO: Call to
> >> > GetSystemPermissions
> >> >
> >> > Jeff
> >> >
> >> > "Imtiaz Ullah" <imtiaz_ullah@hotmail.com> wrote in message
> >> > news:u2XYSINIFHA.3376@TK2MSFTNGP14.phx.gbl...
> >> >> This is probably a DNS/WINS resolution problem.
> >> >> Especially if the web address is different to the servername?
> >> >> Can you ping the server from your PC when out of the network?
> >> >> Any strange HOSTS entries etc?
> >> >>
> >> >> Immy
> >> >> "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com>
wrote
> > in
> >> >> message news:ukPK2xEIFHA.2744@tk2msftngp13.phx.gbl...
> >> >> >I am having the exact same problem.
> >> >> > There are no errors in my reporting services logs.
> >> >> > Users outside the firewall are asked to authenticate to the RS
> > server.
> >> >> > After authenticating we can see the lists of reports.
> >> >> > But cannot access any of the reports themselves.
> >> >> >
> >> >> > Jeff
> >> >
> >> >
> >>
> >>
> >
> >
>
>

> Sean:
>
> I just solved the problem here.
>
> In my case, internally I was using http://<servername>/reports and it
> worked
> fine.
> From the outside world I had a DNS record for the hostname which was
> different from the internal servername http://reports.domain.com/reports.
>
> I went to the SQL server and modified the RSWebApplication.config file.
> by default in the c:\Program Files\Microsoft SQL Server\MSSQL\Reporting
> Services\Report Manager\ directory.
>
> I modified the line beginning with <ReportServerUrl>
> originally it was
> <ReportServerUrl>http://<servername>/ReportServer</ReportServerUrl>
> I modified it to use the complete address in place of <servername>
> ie:
> <ReportServerUrl>http://reports.domain.com/ReportServer</ReportServerUrl>
>
> Now in order for it to work internally I added a DNS record on my internal
> DNS server for the hostname reports.domain.com to point to the internal IP
> address of the RS.
>
> That did it for me unfotunately it now asks for authentication even when
> acessing from the internal network but I figure most users will check the
> remember password box anyway.
>
> Let me know if I can help.
>
> Jeff
>
> "Sean Deegan" <spdeegan@earthlink.net> wrote in message
> news:ir2Wd.1298$CW2.561@newsread3.news.atl.earthlink.net...
>> Jeff, I'm right there with you...I've got a NATted server as well and am
>> also using DDNS for name resoultion. Seems to me that if it were a DNS
>> issue that we would be having trouble getting to the server...but since
>> we
>> are able to get to the server and have our credentials validated, I think
> we
>> can rule that out.
>>
>> Funny thing though, I think I had this working at one point... but I
> haven't
>> been able to put a lot of effort into trying to figure out what the
> problem
>> is. Thus the reason I've hit the newsgroups.
>>
>> Please let me know if you hear anything else about this issue and I'll do
>> the same as I scour through manuals, blogs and newsgroups.
>>
>> Sean
>>
>> "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com> wrote in
>> message news:OD1ewkNIFHA.576@TK2MSFTNGP15.phx.gbl...
>> > The link uses the NATed IP address of the RS server in the URL so would
>> > DNS
>> > make a difference?
>> > (ie. 12.158.nnn.nnn/Reports/Pages/reports.aspx.......)
>> > I am asked to authenticate and can authenticate successfully.
>> > I get all the way to the point where I choose a report and then get the
>> > Page
>> > cannot be displayed error but only on the view tab.
>> > for example I have access to the properties tab for the same report.
>> >
>> > here are the report server log excerpts showing the difference between
>> > a
>> > successful (internal) and failed report generation.
>> >
>> > INTERNAL NETWORK - Successful
>> > aspnet_wp!library!117c!03/04/2005-10:14:34:: i INFO: Call to
>> > GetPermissions:/
>> > aspnet_wp!library!117c!03/04/2005-10:14:34:: i INFO: Call to
>> > GetSystemPermissions
>> > aspnet_wp!library!1310!03/04/2005-10:14:36:: i INFO: Call to
>> > GetPermissions:/Management
>> > aspnet_wp!library!1310!03/04/2005-10:14:36:: i INFO: Call to
>> > GetSystemPermissions
>> > aspnet_wp!library!f04!03/04/2005-10:14:39:: i INFO: Call to
>> > GetPermissions:/Management/Monthly Comparison Report
>> > aspnet_wp!library!f04!03/04/2005-10:14:40:: i INFO: Call to
>> > GetSystemPermissions
>> > aspnet_wp!library!1310!03/04/2005-10:14:40:: i INFO: Call to
> RenderFirst(
>> > '/Management/Monthly Comparison Report' )
>> > aspnet_wp!library!1310!03/04/2005-10:14:41:: i INFO: Initializing
>> > EnableExecutionLogging to 'False' as specified in Server system
>> > properties.
>> > aspnet_wp!webserver!1310!03/04/2005-10:14:41:: i INFO: Processed
>> > report.
>> > Report='/Management/Monthly Comparison Report', Stream=''
>> >
>> > ===============
>> > EXTERNAL INTERNET CONNECTION - Failed
>> > aspnet_wp!library!117c!03/04/2005-10:20:40:: i INFO: Call to
>> > GetPermissions:/
>> > aspnet_wp!library!117c!03/04/2005-10:20:40:: i INFO: Call to
>> > GetSystemPermissions
>> > aspnet_wp!library!117c!03/04/2005-10:21:26:: i INFO: Call to
>> > GetPermissions:/Management
>> > aspnet_wp!library!c40!03/04/2005-10:21:26:: i INFO: Call to
>> > GetSystemPermissions
>> > aspnet_wp!library!1310!03/04/2005-10:21:57:: i INFO: Call to
>> > GetPermissions:/Management/Monthly Comparison Report
>> > aspnet_wp!library!1310!03/04/2005-10:21:57:: i INFO: Call to
>> > GetSystemPermissions
>> >
>> > Jeff
>> >
>> > "Imtiaz Ullah" <imtiaz_ullah@hotmail.com> wrote in message
>> > news:u2XYSINIFHA.3376@TK2MSFTNGP14.phx.gbl...
>> >> This is probably a DNS/WINS resolution problem.
>> >> Especially if the web address is different to the servername?
>> >> Can you ping the server from your PC when out of the network?
>> >> Any strange HOSTS entries etc?
>> >>
>> >> Immy
>> >> "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com> wrote
> in
>> >> message news:ukPK2xEIFHA.2744@tk2msftngp13.phx.gbl...
>> >> >I am having the exact same problem.
>> >> > There are no errors in my reporting services logs.
>> >> > Users outside the firewall are asked to authenticate to the RS
> server.
>> >> > After authenticating we can see the lists of reports.
>> >> > But cannot access any of the reports themselves.
>> >> >
>> >> > Jeff
>> >
>> >
>>
>>
>
>

"Jeff Pittenger" wrote:

> Sean:
> You are welcome. It's nice to be able to contribue something that helps
> another person out.
> I wish that the KB article method had worked so that my internal users
> arent' prompted for authentication but ...
> My guess is that one of the security updates may be one of the culprits.
>
> Jeff
>
> "Sean Deegan" <spdeegan@earthlink.net> wrote in message
> news:LUZWd.5449$603.2451@newsread2.news.atl.earthlink.net...
> > Jeff,
> >
> > Thanks for that info, I too made the changes and it is now working for my
> > external clients. The changes suggested by the KB article provided by
> > Adrian also had the same effect on my installation as yours did. So I
> just
> > changed the one setting. All seems to be working correctly.
> >
> > Thanks for working this through with me.
> >
> > Regards,
> >
> > Sean
> > "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com> wrote in
> > message news:OuHUi3PIFHA.3108@tk2msftngp13.phx.gbl...
> > > Sean:
> > >
> > > I just solved the problem here.
> > >
> > > In my case, internally I was using http://<servername>/reports and it
> > > worked
> > > fine.
> > > From the outside world I had a DNS record for the hostname which was
> > > different from the internal servername
> http://reports.domain.com/reports.
> > >
> > > I went to the SQL server and modified the RSWebApplication.config file.
> > > by default in the c:\Program Files\Microsoft SQL Server\MSSQL\Reporting
> > > Services\Report Manager\ directory.
> > >
> > > I modified the line beginning with <ReportServerUrl>
> > > originally it was
> > > <ReportServerUrl>http://<servername>/ReportServer</ReportServerUrl>
> > > I modified it to use the complete address in place of <servername>
> > > ie:
> > >
> <ReportServerUrl>http://reports.domain.com/ReportServer</ReportServerUrl>
> > >
> > > Now in order for it to work internally I added a DNS record on my
> internal
> > > DNS server for the hostname reports.domain.com to point to the internal
> IP
> > > address of the RS.
> > >
> > > That did it for me unfotunately it now asks for authentication even when
> > > acessing from the internal network but I figure most users will check
> the
> > > remember password box anyway.
> > >
> > > Let me know if I can help.
> > >
> > > Jeff
> > >
> > > "Sean Deegan" <spdeegan@earthlink.net> wrote in message
> > > news:ir2Wd.1298$CW2.561@newsread3.news.atl.earthlink.net...
> > >> Jeff, I'm right there with you...I've got a NATted server as well and
> am
> > >> also using DDNS for name resoultion. Seems to me that if it were a DNS
> > >> issue that we would be having trouble getting to the server...but since
> > >> we
> > >> are able to get to the server and have our credentials validated, I
> think
> > > we
> > >> can rule that out.
> > >>
> > >> Funny thing though, I think I had this working at one point... but I
> > > haven't
> > >> been able to put a lot of effort into trying to figure out what the
> > > problem
> > >> is. Thus the reason I've hit the newsgroups.
> > >>
> > >> Please let me know if you hear anything else about this issue and I'll
> do
> > >> the same as I scour through manuals, blogs and newsgroups.
> > >>
> > >> Sean
> > >>
> > >> "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com> wrote
> in
> > >> message news:OD1ewkNIFHA.576@TK2MSFTNGP15.phx.gbl...
> > >> > The link uses the NATed IP address of the RS server in the URL so
> would
> > >> > DNS
> > >> > make a difference?
> > >> > (ie. 12.158.nnn.nnn/Reports/Pages/reports.aspx.......)
> > >> > I am asked to authenticate and can authenticate successfully.
> > >> > I get all the way to the point where I choose a report and then get
> the
> > >> > Page
> > >> > cannot be displayed error but only on the view tab.
> > >> > for example I have access to the properties tab for the same report.
> > >> >
> > >> > here are the report server log excerpts showing the difference
> between
> > >> > a
> > >> > successful (internal) and failed report generation.
> > >> >
> > >> > INTERNAL NETWORK - Successful
> > >> > aspnet_wp!library!117c!03/04/2005-10:14:34:: i INFO: Call to
> > >> > GetPermissions:/
> > >> > aspnet_wp!library!117c!03/04/2005-10:14:34:: i INFO: Call to
> > >> > GetSystemPermissions
> > >> > aspnet_wp!library!1310!03/04/2005-10:14:36:: i INFO: Call to
> > >> > GetPermissions:/Management
> > >> > aspnet_wp!library!1310!03/04/2005-10:14:36:: i INFO: Call to
> > >> > GetSystemPermissions
> > >> > aspnet_wp!library!f04!03/04/2005-10:14:39:: i INFO: Call to
> > >> > GetPermissions:/Management/Monthly Comparison Report
> > >> > aspnet_wp!library!f04!03/04/2005-10:14:40:: i INFO: Call to
> > >> > GetSystemPermissions
> > >> > aspnet_wp!library!1310!03/04/2005-10:14:40:: i INFO: Call to
> > > RenderFirst(
> > >> > '/Management/Monthly Comparison Report' )
> > >> > aspnet_wp!library!1310!03/04/2005-10:14:41:: i INFO: Initializing
> > >> > EnableExecutionLogging to 'False' as specified in Server system
> > >> > properties.
> > >> > aspnet_wp!webserver!1310!03/04/2005-10:14:41:: i INFO: Processed
> > >> > report.
> > >> > Report='/Management/Monthly Comparison Report', Stream=''
> > >> >
> > >> > ===============
> > >> > EXTERNAL INTERNET CONNECTION - Failed
> > >> > aspnet_wp!library!117c!03/04/2005-10:20:40:: i INFO: Call to
> > >> > GetPermissions:/
> > >> > aspnet_wp!library!117c!03/04/2005-10:20:40:: i INFO: Call to
> > >> > GetSystemPermissions
> > >> > aspnet_wp!library!117c!03/04/2005-10:21:26:: i INFO: Call to
> > >> > GetPermissions:/Management
> > >> > aspnet_wp!library!c40!03/04/2005-10:21:26:: i INFO: Call to
> > >> > GetSystemPermissions
> > >> > aspnet_wp!library!1310!03/04/2005-10:21:57:: i INFO: Call to
> > >> > GetPermissions:/Management/Monthly Comparison Report
> > >> > aspnet_wp!library!1310!03/04/2005-10:21:57:: i INFO: Call to
> > >> > GetSystemPermissions
> > >> >
> > >> > Jeff
> > >> >
> > >> > "Imtiaz Ullah" <imtiaz_ullah@hotmail.com> wrote in message
> > >> > news:u2XYSINIFHA.3376@TK2MSFTNGP14.phx.gbl...
> > >> >> This is probably a DNS/WINS resolution problem.
> > >> >> Especially if the web address is different to the servername?
> > >> >> Can you ping the server from your PC when out of the network?
> > >> >> Any strange HOSTS entries etc?
> > >> >>
> > >> >> Immy
> > >> >> "Jeff Pittenger" <jeff.pittenger@_nospam_kbfundraising_dot_com>
> wrote
> > > in
> > >> >> message news:ukPK2xEIFHA.2744@tk2msftngp13.phx.gbl...
> > >> >> >I am having the exact same problem.
> > >> >> > There are no errors in my reporting services logs.
> > >> >> > Users outside the firewall are asked to authenticate to the RS
> > > server.
> > >> >> > After authenticating we can see the lists of reports.