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Fails to Render
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RS works fine locally. When accessed from the internet, I can see the report folders; I can select a report; it processes "Opening....."; then (briefly) "Finding site xxxx"; then nothing. No circular icon that says "Processing Report", just a big blank page. I have tried it as Administrator, and from both an XP/IE and Windows 2003 Server box. RS is running on IIS 6.0, Windows 2003. I don't know what SP is on RS. How do I find that out?
On Fri, 22 Apr 2005 10:56:04 -0700, "JohnWoll" [quoted text, click to view] <JohnWoll@discussions.microsoft.com> wrote: >RS works fine locally. >When accessed from the internet, I can see the report folders; I can select >a report; it processes "Opening....."; then (briefly) "Finding site xxxx"; >then nothing. No circular icon that says "Processing Report", just a big >blank page. > >I have tried it as Administrator, and from both an XP/IE and Windows 2003 >Server box. > >RS is running on IIS 6.0, Windows 2003. >I don't know what SP is on RS. How do I find that out? >Any suggestions will be appreciated.
Version info: http://www.tfosorcim.org/archives/000351.html Andrew Watt
Thank you, Andrew, for the help in determining the SP. I am running the latest release (8.00.878.00). I still have the original problem: The report does not render, nor is there any error message. The report renders fine when inside the intranet. Please advise the best way to proceed to resolve this. I have several clients who would like to use Reporting Services - but first I have to show that it works! [quoted text, click to view] "JohnWoll" wrote: > RS works fine locally. > When accessed from the internet, I can see the report folders; I can select > a report; it processes "Opening....."; then (briefly) "Finding site xxxx"; > then nothing. No circular icon that says "Processing Report", just a big > blank page. > > I have tried it as Administrator, and from both an XP/IE and Windows 2003 > Server box. > > RS is running on IIS 6.0, Windows 2003. > I don't know what SP is on RS. How do I find that out?
Are you using fully qualified domain names or NetBIOS names? Can you browse to http://server/reportserver instead of using the Report Manager UI? -- Brian Welcker Group Program Manager Microsoft SQL Server Reporting Services This posting is provided "AS IS" with no warranties, and confers no rights. [quoted text, click to view] "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message news:13B3183D-F808-4369-AB7F-F10BEDC05368@microsoft.com... > Thank you, Andrew, for the help in determining the SP. I am running the > latest release (8.00.878.00). > > I still have the original problem: The report does not render, nor is > there > any error message. The report renders fine when inside the intranet. > > Please advise the best way to proceed to resolve this. I have several > clients who would like to use Reporting Services - but first I have to > show > that it works! > > "JohnWoll" wrote: > >> RS works fine locally. >> When accessed from the internet, I can see the report folders; I can >> select >> a report; it processes "Opening....."; then (briefly) "Finding site >> xxxx"; >> then nothing. No circular icon that says "Processing Report", just a big >> blank page. >> >> I have tried it as Administrator, and from both an XP/IE and Windows 2003 >> Server box. >> >> RS is running on IIS 6.0, Windows 2003. >> I don't know what SP is on RS. How do I find that out? >> Any suggestions will be appreciated.
Thanks for the response, Brian! I am using fully qualified domain names. I tried going straight to reportserver, instead of using Report Manager UI. When I do, the report renders normally: I see the icon and message, and it renders. I greatly appreciate the suggestion, and shame on me for not thinking of trying that. The question remains, why Report Manager does not render. Any suggestions? [quoted text, click to view] "Brian Welcker [MSFT]" wrote: > Are you using fully qualified domain names or NetBIOS names? Can you browse > to http://server/reportserver instead of using the Report Manager UI? > > -- > Brian Welcker > Group Program Manager > Microsoft SQL Server Reporting Services > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message > news:13B3183D-F808-4369-AB7F-F10BEDC05368@microsoft.com... > > Thank you, Andrew, for the help in determining the SP. I am running the > > latest release (8.00.878.00). > > > > I still have the original problem: The report does not render, nor is > > there > > any error message. The report renders fine when inside the intranet. > > > > Please advise the best way to proceed to resolve this. I have several > > clients who would like to use Reporting Services - but first I have to > > show > > that it works! > > > > "JohnWoll" wrote: > > > >> RS works fine locally. > >> When accessed from the internet, I can see the report folders; I can > >> select > >> a report; it processes "Opening....."; then (briefly) "Finding site > >> xxxx"; > >> then nothing. No circular icon that says "Processing Report", just a big > >> blank page. > >> > >> I have tried it as Administrator, and from both an XP/IE and Windows 2003 > >> Server box. > >> > >> RS is running on IIS 6.0, Windows 2003. > >> I don't know what SP is on RS. How do I find that out? > >> Any suggestions will be appreciated. > >
Most likely, you need to set the ReportServerExternalUrl property. This is described in the docs somewhere but I don't have the link handy. -- Brian Welcker Group Program Manager Microsoft SQL Server Reporting Services This posting is provided "AS IS" with no warranties, and confers no rights. [quoted text, click to view] "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message news:C359A949-2907-4FE5-A9F4-86EAA915A8FA@microsoft.com... > Thanks for the response, Brian! > > I am using fully qualified domain names. > > I tried going straight to reportserver, instead of using Report Manager > UI. > When I do, the report renders normally: I see the icon and message, and it > renders. I greatly appreciate the suggestion, and shame on me for not > thinking of trying that. > > The question remains, why Report Manager does not render. Any suggestions? > > "Brian Welcker [MSFT]" wrote: > >> Are you using fully qualified domain names or NetBIOS names? Can you >> browse >> to http://server/reportserver instead of using the Report Manager UI? >> >> -- >> Brian Welcker >> Group Program Manager >> Microsoft SQL Server Reporting Services >> >> This posting is provided "AS IS" with no warranties, and confers no >> rights. >> >> "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message >> news:13B3183D-F808-4369-AB7F-F10BEDC05368@microsoft.com... >> > Thank you, Andrew, for the help in determining the SP. I am running the >> > latest release (8.00.878.00). >> > >> > I still have the original problem: The report does not render, nor is >> > there >> > any error message. The report renders fine when inside the intranet. >> > >> > Please advise the best way to proceed to resolve this. I have several >> > clients who would like to use Reporting Services - but first I have to >> > show >> > that it works! >> > >> > "JohnWoll" wrote: >> > >> >> RS works fine locally. >> >> When accessed from the internet, I can see the report folders; I can >> >> select >> >> a report; it processes "Opening....."; then (briefly) "Finding site >> >> xxxx"; >> >> then nothing. No circular icon that says "Processing Report", just a >> >> big >> >> blank page. >> >> >> >> I have tried it as Administrator, and from both an XP/IE and Windows >> >> 2003 >> >> Server box. >> >> >> >> RS is running on IIS 6.0, Windows 2003. >> >> I don't know what SP is on RS. How do I find that out? >> >> Any suggestions will be appreciated. >> >> >>
Hi, In the Report Manager, Site Settings try increasing the Report Execution Timeout period Mandar [quoted text, click to view] "Brian Welcker [MSFT]" <bwelcker@online.microsoft.com> wrote in message news:enfGsNvSFHA.2336@TK2MSFTNGP12.phx.gbl... > Most likely, you need to set the ReportServerExternalUrl property. This is > described in the docs somewhere but I don't have the link handy. > > -- > Brian Welcker > Group Program Manager > Microsoft SQL Server Reporting Services > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message > news:C359A949-2907-4FE5-A9F4-86EAA915A8FA@microsoft.com... > > Thanks for the response, Brian! > > > > I am using fully qualified domain names. > > > > I tried going straight to reportserver, instead of using Report Manager > > UI. > > When I do, the report renders normally: I see the icon and message, and it > > renders. I greatly appreciate the suggestion, and shame on me for not > > thinking of trying that. > > > > The question remains, why Report Manager does not render. Any suggestions? > > > > "Brian Welcker [MSFT]" wrote: > > > >> Are you using fully qualified domain names or NetBIOS names? Can you > >> browse > >> to http://server/reportserver instead of using the Report Manager UI? > >> > >> -- > >> Brian Welcker > >> Group Program Manager > >> Microsoft SQL Server Reporting Services > >> > >> This posting is provided "AS IS" with no warranties, and confers no > >> rights. > >> > >> "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message > >> news:13B3183D-F808-4369-AB7F-F10BEDC05368@microsoft.com... > >> > Thank you, Andrew, for the help in determining the SP. I am running the > >> > latest release (8.00.878.00). > >> > > >> > I still have the original problem: The report does not render, nor is > >> > there > >> > any error message. The report renders fine when inside the intranet. > >> > > >> > Please advise the best way to proceed to resolve this. I have several > >> > clients who would like to use Reporting Services - but first I have to > >> > show > >> > that it works! > >> > > >> > "JohnWoll" wrote: > >> > > >> >> RS works fine locally. > >> >> When accessed from the internet, I can see the report folders; I can > >> >> select > >> >> a report; it processes "Opening....."; then (briefly) "Finding site > >> >> xxxx"; > >> >> then nothing. No circular icon that says "Processing Report", just a > >> >> big > >> >> blank page. > >> >> > >> >> I have tried it as Administrator, and from both an XP/IE and Windows > >> >> 2003 > >> >> Server box. > >> >> > >> >> RS is running on IIS 6.0, Windows 2003. > >> >> I don't know what SP is on RS. How do I find that out? > >> >> Any suggestions will be appreciated. > >> > >> > >> > >
I tried increasing the Report Execution Timeout period. It did not make any difference. [quoted text, click to view] "IB Ghost" wrote: > Hi, > > In the Report Manager, Site Settings try increasing the Report Execution > Timeout period > > Mandar > > > "Brian Welcker [MSFT]" <bwelcker@online.microsoft.com> wrote in message > news:enfGsNvSFHA.2336@TK2MSFTNGP12.phx.gbl... > > Most likely, you need to set the ReportServerExternalUrl property. This is > > described in the docs somewhere but I don't have the link handy. > > > > -- > > Brian Welcker > > Group Program Manager > > Microsoft SQL Server Reporting Services > > > > This posting is provided "AS IS" with no warranties, and confers no > rights. > > > > "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message > > news:C359A949-2907-4FE5-A9F4-86EAA915A8FA@microsoft.com... > > > Thanks for the response, Brian! > > > > > > I am using fully qualified domain names. > > > > > > I tried going straight to reportserver, instead of using Report Manager > > > UI. > > > When I do, the report renders normally: I see the icon and message, and > it > > > renders. I greatly appreciate the suggestion, and shame on me for not > > > thinking of trying that. > > > > > > The question remains, why Report Manager does not render. Any > suggestions? > > > > > > "Brian Welcker [MSFT]" wrote: > > > > > >> Are you using fully qualified domain names or NetBIOS names? Can you > > >> browse > > >> to http://server/reportserver instead of using the Report Manager UI? > > >> > > >> -- > > >> Brian Welcker > > >> Group Program Manager > > >> Microsoft SQL Server Reporting Services > > >> > > >> This posting is provided "AS IS" with no warranties, and confers no > > >> rights. > > >> > > >> "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message > > >> news:13B3183D-F808-4369-AB7F-F10BEDC05368@microsoft.com... > > >> > Thank you, Andrew, for the help in determining the SP. I am running > the > > >> > latest release (8.00.878.00). > > >> > > > >> > I still have the original problem: The report does not render, nor is > > >> > there > > >> > any error message. The report renders fine when inside the intranet. > > >> > > > >> > Please advise the best way to proceed to resolve this. I have several > > >> > clients who would like to use Reporting Services - but first I have > to > > >> > show > > >> > that it works! > > >> > > > >> > "JohnWoll" wrote: > > >> > > > >> >> RS works fine locally. > > >> >> When accessed from the internet, I can see the report folders; I can > > >> >> select > > >> >> a report; it processes "Opening....."; then (briefly) "Finding site > > >> >> xxxx"; > > >> >> then nothing. No circular icon that says "Processing Report", just a > > >> >> big > > >> >> blank page. > > >> >> > > >> >> I have tried it as Administrator, and from both an XP/IE and Windows > > >> >> 2003 > > >> >> Server box. > > >> >> > > >> >> RS is running on IIS 6.0, Windows 2003. > > >> >> I don't know what SP is on RS. How do I find that out? > > >> >> Any suggestions will be appreciated. > > >> > > >> > > >> > > > > > >
THANK YOU BRIAN! That is exactly what the problem was. In the C:\Program Files\Microsoft SQL Server\MSSQL\Reporting Services\ReportManager folder I changed the RSWebApplication.config file by adding a line tagged with ReportServerExternalUrl: <ReportServerExternalURL> http://MyDomain.com/ReportServer</ReportServerExternalURL> [quoted text, click to view] "Brian Welcker [MSFT]" wrote: > Most likely, you need to set the ReportServerExternalUrl property. This is > described in the docs somewhere but I don't have the link handy. > > -- > Brian Welcker > Group Program Manager > Microsoft SQL Server Reporting Services > > This posting is provided "AS IS" with no warranties, and confers no rights. > > "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message > news:C359A949-2907-4FE5-A9F4-86EAA915A8FA@microsoft.com... > > Thanks for the response, Brian! > > > > I am using fully qualified domain names. > > > > I tried going straight to reportserver, instead of using Report Manager > > UI. > > When I do, the report renders normally: I see the icon and message, and it > > renders. I greatly appreciate the suggestion, and shame on me for not > > thinking of trying that. > > > > The question remains, why Report Manager does not render. Any suggestions? > > > > "Brian Welcker [MSFT]" wrote: > > > >> Are you using fully qualified domain names or NetBIOS names? Can you > >> browse > >> to http://server/reportserver instead of using the Report Manager UI? > >> > >> -- > >> Brian Welcker > >> Group Program Manager > >> Microsoft SQL Server Reporting Services > >> > >> This posting is provided "AS IS" with no warranties, and confers no > >> rights. > >> > >> "JohnWoll" <JohnWoll@discussions.microsoft.com> wrote in message > >> news:13B3183D-F808-4369-AB7F-F10BEDC05368@microsoft.com... > >> > Thank you, Andrew, for the help in determining the SP. I am running the > >> > latest release (8.00.878.00). > >> > > >> > I still have the original problem: The report does not render, nor is > >> > there > >> > any error message. The report renders fine when inside the intranet. > >> > > >> > Please advise the best way to proceed to resolve this. I have several > >> > clients who would like to use Reporting Services - but first I have to > >> > show > >> > that it works! > >> > > >> > "JohnWoll" wrote: > >> > > >> >> RS works fine locally. > >> >> When accessed from the internet, I can see the report folders; I can > >> >> select > >> >> a report; it processes "Opening....."; then (briefly) "Finding site > >> >> xxxx"; > >> >> then nothing. No circular icon that says "Processing Report", just a > >> >> big > >> >> blank page. > >> >> > >> >> I have tried it as Administrator, and from both an XP/IE and Windows > >> >> 2003 > >> >> Server box. > >> >> > >> >> RS is running on IIS 6.0, Windows 2003. > >> >> I don't know what SP is on RS. How do I find that out? > >> >> Any suggestions will be appreciated. > >> > >> > >> > >
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