Hi Linda,
[quoted text, click to view] >The description for Event ID ( 0 ) in Source ( Enterprise Instrumentation
)
>cannot be found. The local computer may not have the necessary registry
>information or message DLL files to display messages from a remote
computer.
>......
>We are not getting logs due to this problem. Not sure what the problem is.
>Any ideas?
Only with the above message, we don't know which application/service
generated this message, meanwhile such error could caused by many scenarios
and sometime it is just a warning message and not related to an existing
application failure, so we could out provide any confirmative information
about it.
At the current stage, if there is some related critical problems in the
specific app server, it is better for you if one of our PSS support
engineers could work with you. This may need you submit a support incident
in Microsoft PSS (Product Support Service). As a MSDN subscriber, you have
two free support incidents.
By the way, if the problem is confirmed by Microsoft PSS as a product
issue, PSS won't charge money. Every MSDN subscriber has two free support
incidents. You could use one of them to contact Microsoft PSS. So you don't
need to pay money yet. Surely if the issue is a product issue, you still
have two free support incidents.
For your reference, I attached steps to contact Microsoft PSS here: You can
contact Microsoft Product Support directly to discuss additional support
options you may have available, by contacting us at 1-(800)936-5800 or by
choosing one of the options listed at
http://support.microsoft.com/d-efault.aspx?scid=fh;EN-US;Offe-rProPhone Thanks for your understanding!
Best regards,
Gary Chang
Microsoft Community Support
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