"ym" <ymazin@sonicwall.com> wrote in message
news:a2cc45fb.0409101548.79a98308@posting.google.com...
> Hello,
>
> I've developed an MSI installer (Basic MSI project) that installs the
> product correctly, but
> when user wants to uninstall it from control panel using "Remove", the
> uninstaller fails.
> The dialog comes up "Do you want to uninstall the product", after
> choosing "Yes", another dialog comes up" gathering information..."
> and then its caption changes to "Canceling...", and product is not
> removed.
> If you choose "Change" button from control panel, or just run the
> original installer package and then on Maintenance dialog choose
> remove - everything works.
> I've looked at generated MSI log and the only suspicious place was
> InstallInitialize returns 2.
> I couldn't find any references to this return code in the context of
> InstallInitialize.
> Another part of this puzzle that as soon as I change the product name
> from its designated name to something else, uninstall works even from
> the control panel.
> Thank you for your help.
> Look forward to hear from you.
>
> ym

"ym" <ymazin@sonicwall.com> wrote in message
news:a2cc45fb.0409101548.79a98308@posting.google.com...
> Hello,
>
> I've developed an MSI installer (Basic MSI project) that installs the
> product correctly, but
> when user wants to uninstall it from control panel using "Remove", the
> uninstaller fails.
> The dialog comes up "Do you want to uninstall the product", after
> choosing "Yes", another dialog comes up" gathering information..."
> and then its caption changes to "Canceling...", and product is not
> removed.