""Gary Chang[MSFT]"" <v-garych@online.microsoft.com> wrote in message
news:ENyPdMeiFHA.944@TK2MSFTNGXA01.phx.gbl...
> Hi Chuck,
>
>>The thread mentioned that the only way to get the patch is through PSS.
> With
>>my MSDN subscription I don't have access to PSS, and can't seem to locate
>>the patch on MSDN.
>
> yes, currently this patch is not available in the MSDN website, so this
> may
> need you submit a support incident in Microsoft PSS (Product Support
> Service)to request that patch. As a MSDN subscriber, you have two free
> support incidents.
>
> And if the problem is confirmed by Microsoft PSS as a product issue, PSS
> won't charge money. Every MSDN subscriber has two free support incidents.
> You could use one of them to contact Microsoft PSS. So you don't need to
> pay money yet. Surely if the issue is a product issue, you still have two
> free support incidents.
>
> For your reference, I attached steps to contact Microsoft PSS here: You
> can
> contact Microsoft Product Support directly to discuss additional support
> options you may have available, by contacting us at 1-(800)936-5800 or by
> choosing one of the options listed at
>
http://support.microsoft.com/d-efault.aspx?scid=fh;EN-US;Offe-rProPhone >
> By the way, when you contact PSS for this patch, you may need to tell us
> the related KB article number about it, since we don't have a related KB
> article on this issue, you may tell them a corresponding resolved
> supporting case information:
>
> Case Number: SRZ041011001095
> Title: Obtain Visual Studio.NET websetup fix/enhancement ()
>
>
> Thanks!
>
> Best regards,
>
> Gary Chang
> Microsoft Community Support
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>
number. Is there another case ID to look for?
save a lot of trouble. Do you know why?