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all groups > inetserver iis > november 2008 >

inetserver iis : Event ID 2262 W3SVC-WP Warning on 2003 server


Kedar J
11/5/2008 3:35:07 AM
I getting following error on my windows 2003 server

ISAPI 'C:\WINDOWS\system32\inetsrv\asp.dll' reported itself as unhealthy for the following reason: 'ASP unhealthy because 98% of executing requests are hung and 2% of the request queue is full.'.

I ran the IISState utility to trace the issue and below is the response
Kindly suggest where could be the issue
------------------------------------------------------------------

--IISState Log
Opened log file 'C:\iisstate\output\IISState-3156.log'

***********************
Starting new log output
IISState version 3.3.1

Wed Nov 05 16:09:24 2008

OS = Windows 2003 Server
Executable: w3wp.exe
PID = 3156

Note: Thread times are formatted as HH:MM:SS.ms

***********************




Thread ID: 0
System Thread ID: 864
Kernel Time: 0:0:0.62
User Time: 0:0:0.62
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ntdll.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\kernel32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for c:\windows\system32\inetsrv\w3dt.dll -
*** ERROR: Module load completed but symbols could not be loaded for c:\windows\system32\inetsrv\w3wp.exe
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0006fc7c 77e61c8d ntdll!KiFastSystemCallRet
01 0006fc90 5a364662 kernel32!WaitForSingleObject+0x12
02 0006ff0c 0100187c w3dt!IPM_MESSAGE_PIPE::operator=+0x1b31
03 0006ff44 01001a27 w3wp+0x187c
04 0006ffc0 77e6f23b w3wp+0x1a27
05 0006fff0 00000000 kernel32!ProcessIdToSessionId+0x209




Thread ID: 1
System Thread ID: 2730
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00d0ffb8 77e64829 ntdll!KiFastSystemCallRet
01 00d0ffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 2
System Thread ID: 6b4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: Other
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00d4ffb8 77e64829 ntdll!KiFastSystemCallRet
01 00d4ffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 3
System Thread ID: 1f40
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\RPCRT4.dll -
Thread Type: Possible ASP page. Possible DCOM activity
Executing Page: *** ERROR: Symbol file could not be found. Defaulted to export symbols for \\?\C:\WINDOWS\system32\inetsrv\asp.dll -
ASP.dll symbols not found. Unable to locate ASP page.
Continuing with other analysis.

*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\ole32.dll -
OLE32.dll Symbols not found. Unable to proceed with DCOM check.
Continuing other analysis.

# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00dbff84 77c88792 ntdll!KiFastSystemCallRet
01 00dbff8c 77c8872d RPCRT4!I_RpcFree+0xbd0
02 00dbffac 77c7b110 RPCRT4!I_RpcFree+0xb6b
03 00dbffb8 77e64829 RPCRT4!NdrFullPointerInsertRefId+0x3ba
04 00dbffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 4
System Thread ID: e68
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
*** ERROR: Symbol file could not be found. Defaulted to export symbols for c:\windows\system32\inetsrv\W3TP.dll -
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00fbff54 5a30248e ntdll!KiFastSystemCallRet
01 00fbff8c 5a3026ac W3TP!THREAD_POOL::PostCompletion+0x89
02 00fbffa0 5a301da9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 00fbffb8 77e64829 W3TP+0x1da9
04 00fbffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 5
System Thread ID: 205c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 00ffff54 5a30248e ntdll!KiFastSystemCallRet
01 00ffff8c 5a3026ac W3TP!THREAD_POOL::PostCompletion+0x89
02 00ffffa0 5a301da9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 00ffffb8 77e64829 W3TP+0x1da9
04 00ffffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 6
System Thread ID: 1428
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0104ff54 5a30248e ntdll!KiFastSystemCallRet
01 0104ff8c 5a3026ac W3TP!THREAD_POOL::PostCompletion+0x89
02 0104ffa0 5a301da9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 0104ffb8 77e64829 W3TP+0x1da9
04 0104ffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 7
System Thread ID: d1c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0108ff54 5a30248e ntdll!KiFastSystemCallRet
01 0108ff8c 5a3026ac W3TP!THREAD_POOL::PostCompletion+0x89
02 0108ffa0 5a301da9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 0108ffb8 77e64829 W3TP+0x1da9
04 0108ffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 8
System Thread ID: 1c9c
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 010cff54 5a30248e ntdll!KiFastSystemCallRet
01 010cff8c 5a3026ac W3TP!THREAD_POOL::PostCompletion+0x89
02 010cffa0 5a301da9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 010cffb8 77e64829 W3TP+0x1da9
04 010cffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 9
System Thread ID: e4
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0110ff54 5a30248e ntdll!KiFastSystemCallRet
01 0110ff8c 5a3026ac W3TP!THREAD_POOL::PostCompletion+0x89
02 0110ffa0 5a301da9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 0110ffb8 77e64829 W3TP+0x1da9
04 0110ffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 10
System Thread ID: 2724
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
# ChildEBP RetAddr
WARNING: Stack unwind information not available. Following frames may be wrong.
00 0114ff54 5a30248e ntdll!KiFastSystemCallRet
01 0114ff8c 5a3026ac W3TP!THREAD_POOL::PostCompletion+0x89
02 0114ffa0 5a301da9 W3TP!THREAD_POOL::~THREAD_POOL+0x153
03 0114ffb8 77e64829 W3TP+0x1da9
04 0114ffec 00000000 kernel32!GetModuleHandleA+0xdf




Thread ID: 11
System Thread ID: 1f04
Kernel Time: 0:0:0.0
User Time: 0:0:0.0
Thread Type: HTTP Listener
# ChildEBP RetAddr
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