[quoted text, click to view]

Hi, is this a Macromedia staffer writing this message? If so, then could
you post with a real identifier rather than pseudonym please? It helps
to keep things straight and reputation-based, thanks. (If you're
concerned about spam, then the "supportinfo@macromedia.com" address
contains an auto-responder directing legit queries to better channels.)

tx,
jd




--
John Dowdell, Macromedia Developer Support, San Francisco CA
Search technotes: http://www.macromedia.com/support/search/
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Daily technical diary: http://www.macromedia.com/go/blog_jd
Offlist mail is trapped by spam-filters... best here, thanks!

[quoted text, click to view]

This means that the updater has checked the files on disk, and they do
not match the files they should update. Such a thing could happen in any
of several ways. Reinstalling the original application should make the
checksums match again.

(You might want to run an antiviral and diagnostic check on the system
too, because one way that apps can be altered is through background
trojan action... no smoking gun, but better to be safe.)

jd




--
John Dowdell, Macromedia Developer Support, San Francisco CA
Search technotes: http://www.macromedia.com/support/search/
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This product has so many bugs and is so under documented and mis documented that it has cost me time that I don't have and will ultimately negatively effect my carreer.
Previously I have trusted Macromedia to produce superior products, and bought immediately upon their release.
I did this with Studio MX 2004 Pro, only to find out 1 week into a 2 week deadline that it is untested, buggy junk.
Next time I will not be buying until months have passed and other people have wrecked their products (or maybe not).

Loose a couple of features next time and make what you do produce, quality. They are still great products, but this realease represents a dark day for Macromedia.

We just released a major updater today that fixes hundreds of bugs and provides tons more documentation. For more details see:
Flash Developer Center: http://www.macromedia.com/devnet/mx/flash/ and
Updater FAQ: http://www.macromedia.com/devnet/mx/flash/articles/whatsnew_2004_faq.html

Yep and I downloaded it and tried to install it and got another error

"Old File not Found. However, a file of the same name was found. No update done since file contents do not match."

So I dont know what the deal is at this point. The application is super buggy and I can't say the patch is any better because I cant get it to install.

ajy
Co-Manager COMMUG
Central Oklahoma Macromedia Users Group
http://www.ajy.net/

Do you have a legitimate original copy of MX 2004

It sounds like your file has been altered ... maybe a virus, maybe a crack.

I'd get in touch with MM support .. they may need you to do a checksum on
the file to see why it is different to what the install expects.

This is a legitamate Post.

I am the primary web product designer for the Scantron Corporation.

I convinced my company to use your products, and feel very let down with Flash MX 2004 Pro. I have been an advicate for the use of Macromedia's products in an environment where ""Real Developers" would not even look at them long enough to consider them.

Macromedia makes the finest, most inivative products for internet applications development.

However,I feel that this release was obviously released prematurely, without thorough testing or documentation, and now I am going to pay the price. It seems a case of management requiring more than they were willing to pay for the development of. This is a TRUST issue.

We are launching a Flash Based Testing Client, which will be used by hundreds of thousands of school children. We are on a very tight schedule. I don't even have time to write this post much less spend days figuring out how to hack your new components to make them work correctly. I am very frustrated.

That said, Flash is still the best, most innovative product out there. When combined with the rest of the studio it far out performs Microsoft Visual Studio. I will continue to use it.
Only when compared to former versions of itself does 2004 pale in comparison.

Sincerly,
Frank Carmody

Frank_Carmody@scantron.com
619 578-5204

Do you have a legitimate original copy of MX 2004

Yep its the real thing straight from Macromedia Purchased with the Complete Studio MX 2004

I've been told I have to uninstall it and reinstall it so I'm going to have to plan to do that at some point into my day. I just wish I could have been sold a working version in the first place. Macromedia is getting a reputation at this point and I think the resounding theme for future releases is testing testing testing and not rushing a product out the door just to make a buck.

I'll post if the reinstall doesnt work.

It may sound crazy, but you can't necessarily blame QA because it shipped so buggy. Sometimes QA depts aren't empowered to stop a product from shipping. It's the Engineering Mgrs and VPs who plan the schedules, review the bug stats and decide whether to ship the product. It feels like this release the development team just wasn't given enough QA and bug fix time, and mgmt was probably more concerned with hitting sales numbers than shipping a quality product. usually when that happens QA is just as pissed about it as you are. Really, if Flash QA is that poor, why weren't the previous versions as bad? The QA folks I've dealt with in betas over the years have seemed really good at their jobs to me.
I say direct your thoughts to upper management - they're the decision makers.

- kc

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I believe you. Are you having a particular problem? We might be able to
help.

As we learn of problems and solutions they've been appearing on the
"Macromedia Flash Emerging Issues" technote:
http://www.macromedia.com/go/18889

(This is still being updated, by the way... in the last few days we've
got a way to achieve that "old file not found" symptom, along with what
to do about it.)

And I'm not sure from reading whether you've used the updater yet...
this is definitely another existing resource which can address many issues.

Hmm, I see in one sentence you mention "components". I know we've had
posts from people who have tried to mix-and-match components across a
version change, which usually won't work. Are you seeing something like
this? or is there something else we can try to work on...?

jd






--
John Dowdell, Macromedia Developer Support, San Francisco CA
Search technotes: http://www.macromedia.com/support/search/
Soapbox column: http://www.macromedia.com/desdev/jd_forum/
Daily technical diary: http://www.macromedia.com/go/blog_jd
Offlist mail is trapped by spam-filters... best here, thanks!