all groups > flash (macromedia) > october 2004 >
You're in the

flash (macromedia)

group:

HELP! SP2, cannot download FlashPlayer.....


HELP! SP2, cannot download FlashPlayer..... nopedydopedy
10/16/2004 10:55:36 PM
flash (macromedia): There is nothing on this site that has helped me. I uninstalled my original not
updated flashplayer. It seems that all the info. talks about is the firewall
blocking the flashplayer and no such thing is happening. I have checked all
cookies and everything else. I can't wait for the tech. support to answer me.
So I would like some useful info to get my computer back on track.
Re: HELP! SP2, cannot download FlashPlayer..... phatkow
10/17/2004 4:24:47 AM
need more info. you didnt mention OS, if you use a download manager , what
connection speed, etc...? you dont even mention what is going wrong. is the
player not downloading fully? if it is downloading, is the installer not
working when you double click it? are you not seeing flash content after it
installs? do you have your browser security settings at maximum?

one of the reasons nobody has replied is because you don't provide any
specifics, and nobody has the time to troubleshoot with very little to no
information. It's kinda like saying "my car wont start, what's wrong with it?"

Your title mentions SP2 - so we will assume you have XP (windows) correct?
if so - do you have admin rights when you login? (power user).


Re: HELP! SP2, cannot download FlashPlayer..... phatkow
10/17/2004 4:29:20 AM
did you try searching the forum first? i did and found:

If you encounter problems installing the Flash Player on your browser, you
might want to visit TechNote 19166: Common Macromedia flash player install
Issues at http://www.macromedia.com/go/19166. You might want to go over the
checklist so you can successfully update the Flash Player on your browser.

Hope this information helps.

Cleober Sinues
Macromedia Technical Support
For more support options see http://www.macromedia.com/support/
http://www.macromedia.com/support/
Re: HELP! SP2, cannot download FlashPlayer..... nopedydopedy
10/17/2004 11:02:36 AM
Ok, thank you for helping me out :)

I do have windows XP, I do have Admin. rights, I have DSL connection, I
uninstalled my old un updated flashplayer in hopes that would help fix my
problem of not being able to update it. So, I do not have flashplayer at this
moment.

I have Java permissions on High safety
I have channel permissions on High safety
all safe Active X controls are either on Prompt or enable

phatkow, I have been to the link you gave me already and the questions that
are on the page have nothing to do with my problem.
My problem is that it will not even attempt to download.
Here is the process I'm going through and what I'm seeing:

clicked on button for flashplayer download page

on download page: says Install Now

"Important Message: On the next page you may need to click the gold bar at the
top of the browser window to allow the install.

You must close all other browser windows before installing."

Note: there is no gold bar at the top of my page.

I Just clicked the Install button
There is a Red X where there should be something else.
No box came up for the Install.

"Important Message: You may need to click the gold bar at the top of the
browser window to allow the install."

"When you see the installation completion movie above and text below, your
installation was successful. The installation should only take a minute or two
on a 56k modem.
Did you know?
Now you can use Flash to educate, train, and inform in minutes, not months.
Learn more ?
Start Creating Now
Learn more about creating Flash MX 2004 content
Note:
If a browser Security Warning dialog box appears like the one below, you will
need to click Install to install the player.
Your computer may require a reboot after auto-installation of the Flash Player
ActiveX control, if the Flash Player is already in use during the installation
process. "

I will go check out the unrelated problem questions to see if there is
anything that will actually fix my problem but I doubt it.

Thanks, I appreciate any help

Re: HELP! SP2, cannot download FlashPlayer..... nopedydopedy
10/17/2004 1:17:41 PM
I was right. You were no help at all. Thanks for nothing.

here's the real solution to my problem:

droy88
Junior Member

Posts: 6
Joined: 10/08/2004
10/08/2004 03:18:45 PM


I've been having the same problem for months after installing SpyWare Blaster.
I just read on another forum certain spyware and anti-virus programs can block
flash downloads and it gave the following procedure to fix it in SpyWare
Blaster (btw - I'm very happy to report it worked for me):

Check to see if you have "Flash Killer" enabled in Spyware Blaster:

Open Spyware Blaster
Go to Tools
Select "Flash Killer" tab
If "Disable and block Macromedia Flash (4.x, 5.x, 6.x) in Internet Explorer"
is checked then uncheck it



Next :
Close Spyware Blaster and all other programs running.
Restart computer
Shut down any anti-virus, spyware and adware programs just to be safe
Go to Macromedia's download page and try downloading
Download Flash

If Spyware Blaster is your culprit then this method should work.

Best of Luck!
Don
eBusiness Help Center

ps. I unfortunately had several forum pages opened at the time I myself ran
through this procedure and forgot to save the page I found this answer on when
I restarted. As yet, I have not come across it in my history file but will
continue to look and post the forum responsible for it - I think it important
to give credit where credit is due!

Re: HELP! SP2, cannot download FlashPlayer..... phatkow
10/17/2004 3:43:11 PM
Originally posted by: nopedydopedy
I was right. You were no help at all. Thanks for nothing.

here's the real solution to my problem:

droy88
Junior Member

Posts: 6
Joined: 10/08/2004
10/08/2004 03:18:45 PM


I've been having the same problem for months after installing SpyWare Blaster.
I just read on another forum certain spyware and anti-virus programs can block
flash downloads and it gave the following procedure to fix it in SpyWare
Blaster (btw - I'm very happy to report it worked for me):

Check to see if you have "Flash Killer" enabled in Spyware Blaster:

Open Spyware Blaster
Go to Tools
Select "Flash Killer" tab
If "Disable and block Macromedia Flash (4.x, 5.x, 6.x) in Internet Explorer"
is checked then uncheck it



Next :
Close Spyware Blaster and all other programs running.
Restart computer
Shut down any anti-virus, spyware and adware programs just to be safe
Go to Macromedia's download page and try downloading
Download Flash

If Spyware Blaster is your culprit then this method should work.

Best of Luck!
Don
eBusiness Help Center

ps. I unfortunately had several forum pages opened at the time I myself ran
through this procedure and forgot to save the page I found this answer on when
I restarted. As yet, I have not come across it in my history file but will
continue to look and post the forum responsible for it - I think it important
to give credit where credit is due!

well forgive me for even trying to help you in the first place - it's
attitudes like yours that quickly get you filtered out - don't expect too much
help from me in the future - you never mentioned in your first post you had
problems with the download process - i would expect this to NOT be a problem
with the player if you couldnt get it to download fully to your local machine.
btw...the link i gave does mention apps that block ads - this should have
clued you to spyware since that's what you were running. your response to me
was rude and inapropriate - best of luck finding answers here in the futere
from me.
Re: HELP! SP2, cannot download FlashPlayer..... Peter Blumenthal
10/18/2004 10:35:57 AM

[quoted text, click to view]

What a rude little boy! Go play elsewhere kid.

Re: HELP! SP2, cannot download FlashPlayer..... Jeckyl
10/19/2004 9:30:14 AM
What an utter arsehole

First he asks about flash player in the wrong forum (should have asked in
the macromedia.player.flash) and then insults people who try to help him

Get stuffed nopedydopedy .. noone here will want to help a prick like you.
Idiots like you don't deserve the help of those who volunteer their valuable
time here.

Re: HELP! SP2, cannot download FlashPlayer..... Osnail
11/1/2004 5:23:22 PM
That solution works, I am now the happiest man alive... I have been trying to
figure this out for days.... Rudeness get you nowhere, but this solution fixed
my problem... I'm sure that there is a moral there somewhere... ;0)

AddThis Social Bookmark Button