> Let me request your patience in advance - I don't have many details to
> provide so I know the possibilities are wide open and therefore
> difficult to pinpoint. Here goes.
>
> We created an HTML website with some flash content and some static
> jpeg
> images. My client's client says he cannot see the flash images. All I
> know
> is...
> -The client is on Win2000
> -He uses a version of IE
> -He does not get prompted to install ActiveX controls
> -He says he does not see the image placeholders in place of the Flash
> animnations
> What do I need to ask this individual in order to pinpoint the
> problem?
> -what version of IE he's using and Flash player?
> -does he have install Active X prompt deactivated?
> -anything else?
> -is there something with Win2000 that might affect what's going on?
> The person having difficulty is from a very large corporation and no
> doubt has an IT dept. Any suggestions on going through them???
>
> Thank you
>