[quoted text, click to view] On 1/27/04 3:29 PM, "RCran98053" wrote:
> Flash MX2004 does NOT[/b} provide an expert/convential mode for scripting.
Correct- this is indeed a change in MX 2004.
[quoted text, click to view] > Further MACROMEDIA doesn't care about this situation, here is a portion of
> their response:
> "Thank you for contacting Macromedia Customer Service.
> We appreciate your interest in Macromedia products.
> Please be informed that Macromedia Customer Service is not technically trained
> to answer your questions. We suggest that you searched on the given resources
> below:"
>
> Kind of tells you what they think of customer support.
Well, that's actually an autoresponder to the general Customer Service email
address - and given your question, it sounds as if you were really trying to
contact Tech Support as opposed to Customer Service. A few links to note:
Tech Support Form:
http://www.macromedia.com/support/email/complimentary/main.cgi Flash Support Home:
http://www.macromedia.com/support/flash/ Feature Request/Bug Report form:
http://www.macromedia.com/go/wish/ Customer Service handles general issues with your account, upgrades, serial
numbers, order status, returns, et al, whereas Technical Support is the
correct group to help resolve issues you may be having with your MM
software. Easy to mix them up, though.
HTH!
- Scott