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Flash -- Troubleshooting audio


Flash -- Troubleshooting audio GmR
2/1/2007 9:47:12 PM
flash actionscript: I have developed an online learning course using Flash. It has been in use for
a couple of years without many issues, but someone has recently reported that
they are hearing no audio. Their audio is fine elsewhere (e.g. playing mp3s).
They are using a PC with Win 98.

Are their any issues with Flash and Win 98 regarding audio?

I was wondering if there might be a problem with my load audio script....
(below). Perhaps the volume is not being set in the right place? I have just
read elsewhere thta you can't set volume until after the mp3 has finished
loading. (However, this audo is streaming). If that's OK, any other ideas
what might be wrong?

Thanks
Geoff

function initializeSound() {
soundTitleVO.loadSound(pathAssets+"audiointros/"+id+".mp3", false);
soundTitleVO.setVolume(100);
soundInitialised = 1;
}

Re: Flash -- Troubleshooting audio SymTsb
2/1/2007 10:08:25 PM
Have you had them check their sound card and Audio Properties in Windows?
Start there. If everything is working on the other systems and has been for
years, then there most likely isn't anything wrong with your script. I know I
had a user call one time saying the audio wasn't playing and it turned out that
they had an option muted in Windows' Volume Control Panel.
Re: Flash -- Troubleshooting audio GmR
2/1/2007 10:13:01 PM
Thanks, but they are saying they can hear audio when playing mp3s directly.

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