macromedia flash flashcom:
I have developed a Flash chat for a client using FMS2. The application is used
by goups of 5-15 people, who will use it for up to 2 or 3 hours in one session,
sometimes even longer.
Many of our users are complaining that they consistently get disconnected
after about an hour. They can usually log back in immediately. Are there any
known issues with connections being lost?
A second problem I'm facing is that periodically my entire interface(AS2,
SWF7) stops interacting properly. No user input(click actions, text input) is
received, and several animation scripts stop updating. However, the application
is still connected and new messages are received. Again, users report this
behavior consistently after an hour. I know that is an extremely ambiguous
problem, but I've been going crazy trying to isolate the problem, if anyone has
even a guess, I'm all ears.
A few facts about the chat:
- It uses a persistent RSO to store chat history
- Chat messages are sent from client to server, and processed by server and
put in the chat RSO
- User listing and info is in an RSO, which is created by ther server and
modified by the clients. It is modified frequently by all clients when they
type, setting a "isTyping" flag to be rendered by their name on each clients
user list window
- I'm using a complex custom message renderer, which includes emoticon support
and dynamic attach/removal of message clips when scrolled(to prevent
application slow down as the chat history gets long).
- Our users I believe are are using somewhat older computer equipment, and are
fairly minimal in computer literacy/experience.
Any help would appreciated.
