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macromedia players flash : cannot install flash ActiveX


divanoe
10/13/2005 8:25:27 PM
Installing flash8 from standalone installer. Get errormessage
Error 1904
Flash8.ocx failed to register
Hresult -2147220473
Uninstall doesnt help
Reset compatibiliy flags doesnt help
coppersnake
10/20/2005 12:00:00 AM
coppersnake
10/20/2005 12:00:00 AM
RYSTAS
10/22/2005 8:15:30 PM
If you ever get an answer, let me know.

My computer is HP, so contacted them a few times and Microsoft a few times.
I've printed out more instructions on how to get that error gone to install
Flash. I've chatted, emailed, visited other forums, websites and phoned. To get
no answer to this problem. It became a problem when we got Verizon DSL for
Yahoo. Verizon DSL Yahoo only uses Internet Explorer for their Flash content.
Santome
10/23/2005 12:00:00 AM
coppersnake
10/23/2005 12:00:00 AM
I am having an email dialogue with support. Below is what they sent me so far
- it hasn't worked. I'm replied notifying them and I'm waiting to find out what
I can try next.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Thank you for contacting Macromedia.

We received your e-mail about installation issues with Flash Player on
10/20/2005 at 8:47:54 AM PST. In order to provide you with the quickest
response, we have included resources that are likely to contain the solution to
your issue below...

Please refer to the following resources, specific to your platform:

If you are having problems installing the Macromedia Flash Player for Windows
or Macintosh, please see the following TechNote:
http://www.macromedia.com/go/tn_19166

If you are having problems installing the Macromedia Flash Player for Linux
and Solaris, please see the following TechNote:
http://www.macromedia.com/go/tn_15397

If you are having problems installing the Macromedia Flash Player for Pocket
PC, please see the following TechNote: http://www.macromedia.com/go/tn_15392

If these resources do not help you, continue capturing the following
information:

First, do you see the Flash.ocx file on your computer? Generally this file is
located in the following directory: C:\Windows\System32\Macromed\Flash

If you cannot find the Flash.ocx file, search for it by (To search for this
file click on Start > Find (or Search) > Files and Folders and then add
Flash.ocx in the search field, make sure to set this to look in your entire
hard drive and then choose Search) If you do not see the Flash.ocx file, do you
see any error messages when you install the player? What Flash Player Installer
did you use (Website, Standalone EXE installer, MSI, etc)?

If you do see a Flash.ocx file, what version is it? You can get the version
number by right-clicking the Flash.ocx file and choosing Properties. In the
Properties window you will see a version tab that tells you the version number
(for example, 7,0,19,0).

If you do see the Flash.ocx file then we will need to know more about what you
actually see when you go to the following URL:
http://www.macromedia.com/go/tn_15507

Do you see a broken image icon (this is a little piece of paper looking icon
with a circle, square and triangle in it)? Do you see a red X where the movie
should be? Do you see any space for the movie at all? Do you see a big blank
space where the movie should go? If you see a blank space and you right click
on the space, do you see "About Macromedia Flash Player"?

I hope this helps you. Please feel free to contact technical support by
replying to this e-mail if these resources do not answer your questions. Your
incident number is 8429376. Please refer to this number if you need to contact
us again about your original correspondence. If you do not contact us we will
close the ticket and assume the problem was resolved.


PLEASE NOTE: Some customers have anti-spam software that employs
"Auto-response" or "Challenge" methods to block unwanted e-mail. Our e-mail
system does not work with these methods of blocking spam. We have received some
customer feedback that our e-mail replies were caught in spam filters. If you
do not receive a reply from Macromedia within 24 hours of opening an incident,
please check your spam folders or contact your e-mail administrator on this
issue. The IP addresses listed below should be included in your company's
whitelist. Please contact your e-mail administrator with this information.
Thank you.

216.104.214.90
216.104.212.91
216.104.212.92
216.104.212.93
216.104.212.94
216.104.212.104
216.104.212.105

Best regards,

Macromedia Product Support

coppersnake
10/30/2005 12:00:00 AM
And now, when I try to uninstall I get:

Error 1905.Module
support NO[at]SPAM northcode.com
10/31/2005 10:18:41 PM
The Flash 8 OCX has a delay load dependency on the MSJAVA.DLL (The
Microsoft Java Vritual Machine), however...

"The Microsoft VM is not included with Windows Server 2003, the
original version of Windows XP, or Windows XP SP1a, but it may be
present on these systems if you upgrade over a previous version of
Windows that included the Microsoft VM, or if the Microsoft VM was
installed by a third party (such as an Independent Software Vendor
(ISV) that redistributes the Microsoft VM."

So the solution for some problem machines running Windows 2000,
Windows XP or Windows 2003 may be as simple as installing the Java VM.

Here are some links...

The offical Microsoft Java page (download info buried in there
somewhere)
http://www.microsoft.com/mscorp/java/

A page with some useful information about where to get the Java
runtime
http://www.mvps.org/marksxp/WindowsXP/java.php

Tim Goss
Northcode Inc.
www.northcode.com

On Sun, 30 Oct 2005 18:00:48 +0000 (UTC), "coppersnake"
[quoted text, click to view]
vhuvelin
11/9/2005 11:07:05 PM
Hi!
I have the same problem. I have looked for a solution for a long time but I haven't found any. If any of you have resolved it please let me know.
OIEO
11/16/2005 11:46:23 PM
Same Problem nothing seems to working including the reinstall of the java
virtual machine....Found one way to get things working that that is to forget
about internet explorer and stick with firefox...unfortunately there are some
sites that don't like firefox all that much.
OIEO
11/17/2005 12:00:00 AM
I finally got things working on my system but I'm not sure what did the job.
First I tried to manually register flash8.ocx by copying regsvr32.exe to the
folder C:\WINDOWS\system32\Macromed\Flash where flash8.ocx was located then
from the command prompt type
cd C:\WINDOWS\system32\Macromed\Flash
then type regsvr32 flash8.ocx

This didn't work for me but it gave an error with the code 0x80070005 which is
associated with improper permissions.

The following website has details on this error and also gives a way to find
out which part of the registry is giving problems by providing a program called
Regmon which can be used to find access denied issues.

http://www.cryer.co.uk/brian/windows/trbl_nt_rgsvrfld80070005.htm

As it turns out I couldn't access the following registry keys
HKEY_CLASSES_ROOT\.SWF and HKEY_CLASSES_ROOT\ocx_4d_file due to permissions. I
messed around with permissions by right clicking and tried to take ownership to
allow access...in the end I noted a registry key associated with program
files\xmgr\xmgr.exe which was Active X Manager 1.4. This was a demo that had
lapsed its trial period so I removed Active X Manager and a file called X Com
using Add Remove Programs. After this I uninstalled Flash Player 8 using the
standalone installer available at;
http://www.softwarepatch.com/internet/flash.html
Then reinstalled Flash Player 8 using the standalone installer. Finally, all
problems disappeared for me and Internet Explore works perfectly...If I was
going to recommend anything I would check if you have something similar to
Active X Manager and uninstall it first.

estevens
11/18/2005 12:00:00 AM
I had this same problem, I discovered it was happening with an installer I got
from a non macromedia website, the file size was 1603kb I downloaded it off
Macromedia and the filesize was 1608kb, this file has not got this problem.
Hope this helps.
Runes666
11/22/2005 1:01:14 PM
I have the same problem but only after installing ULead VideoStudio 9 trial
version.
Apparently it installs an another (older ?) version of Flash Player.
I haven't resolved the problem till now.

Help please

nmariano
7/23/2006 3:19:59 AM
daddyleer
7/26/2006 6:58:31 PM
Same error 1904 problem from stand alone installer or * from on line installer
from IE. Running Windows XP. I believe I have tried all usergroup tips I've
found so far. Shockwave works fine, but not Flash Player? It appears to exist
in System 32\Macromed\Flash but refuses to work or completely install.

I tried OIEO editing suggestion but instead of an error code I got just a
message telling me that "regsvr32 flash8.ocx" was not a valid command or batch
file? That whole step was way over my head so it could have been me.

I did uninstall any unused programs through Windows Add/Remove Programs and
restarted PC but still no luck with Flash Player. Same error 1094 from stand
alone or * from on line IE installer.
BafoJardim
8/31/2006 2:12:41 AM
I found a quite tough solution for this; not recommended for non-experienced
users on windows registry. First of all, make sure that you are
logged as administrator or your account own to an administrator group. Then,
download the flash uninstaller at

http://www.macromedia.com/go/tn_14157

Go to the c:\windows\system32\Macromed\Flash folder and delete all it content.

Now, run regedt32.exe.

The following paths can be easily found and also can be removed, if you have
permission to access them; I'm almost sure that it's a MS registry bug,
because if you try to own it permission for a first time, it won't let you,
but, if you persist, in the end the key or value will be available.

To do this, right-click over the folder, and click on 'permissions'. A alert
window will tell you that you can't change it key permissions, but is
allowed to see them. Hit ok.

Probably there will be no group or users listed. Click on button 'add'.
Check to see if the box 'from local' is your machine name, because if you are
in an internal office network you'll have to log on it to change the
domain name. Fortunatelly if you don't wan't to log in the network, just hit
'ESC' when the network password is asked and select you machine name.

Go back to the 'select users/groups' box and type on the object names field
the name 'administrators'. And hit 'OK'.

The 'administrators' group will be added to the former window, which means
that all users below it group will be available to change this registry key.
Next, you will have to check the box 'total control' in the bottom part of
this window and the 'read' permission will be automatically checked too.

Now, click on 'advanced' button.

This is the part where you get the permission when they aparentelly does't has
a proprietary. Usually some folders are locked only for system, not even to
administrators; this is the case for all registry keys that I will list below.

Go to 'Proprietary' tab and mark (click over) the group 'administrators'
again; them, check the box below which says something about replacing the
proprietary into sub-recipients and objects. Hit 'OK'. An 'Access Denied'
alert will be shown. Click 'OK'.

Click 'OK' in the former window too. Another 'Access Denied' alert will be
shown.

If you try now to access the folder which was not able to be read, you'll see
that now it could. But, maybe there could be another sub keys(folders)
that are still not readable. Close the regedt32 and reopen it.

The regedit will open in the same folder that you just unlocked, probably with
another locked key (folder) below it. Repeat the steps.

My impression is that the worst part is have to close the regedit and open it
again, since the software does not refresh the registry key
that has been recentely unlocked.

As far as I had tried, the following keys (including it sub-keys) had to be
unlocked in order to complete the Flash Standalone player:

MY COMPUTER\HKEY_CLASSES_ROOT\FlashFactory.FlashFactory
MY COMPUTER\HKEY_CLASSES_ROOT\FlashFactory.FlashFactory\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\FlashFactory.FlashFactory\CurVer
MY COMPUTER\HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1
MY COMPUTER\HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1\CurVer
MY COMPUTER\HKEY_CLASSES_ROOT\FlashProp.FlashProp
MY COMPUTER\HKEY_CLASSES_ROOT\FlashProp.FlashProp\CurVer
MY COMPUTER\HKEY_CLASSES_ROOT\FlashProp.FlashProp.1
MY COMPUTER\HKEY_CLASSES_ROOT\FlashProp.FlashProp\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper
MY COMPUTER\HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper\CLSID
MY
COMPUTER\HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper\DefaultIcon
MY COMPUTER\HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper\shell
MY
COMPUTER\HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper\shell\open
MY
COMPUTER\HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper\shell\open\
command

I have also simply deleted the following folders below also, but you'll also
have to unlock each of them to be able to delete; maybe if I
had only unlocked them the installation would be fine:


MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8\CLSID
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9
MY COMPUTER\HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9\CLSID

Well, close the regedit and proceed with the installation; in preference, use
an stand alone installer that can be found easily at

http://www.softwarepatch.com/internet/flash.html

You won't even to manually register the Flash OCX. It will be done by the
installer.

By the way, I found these registry keys using regmonitor
(http://www.sysinternals.com/ntw2k/source/regmon.shtml) that is a software
that do a real-time analisys to register changes and says which key could not
be found, which key have been opened and those
which are unreadable due lock. If you run this program, filter for 'Flash'
word (there's a filter button on it toolbar) and run the

regsvr32 c:\Windows\System32\Macromed\Flash\Flash8.ocx you'll see all the
registry keys that could not be read due lockdown.

The same solution has been provided by Matias_pl on
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?catid=184&threadid=
990499&STARTPAGE=3&FTVAR_FORUMVIEWTMP=Linear.

Cheers.
grey_eminence
2/11/2007 9:08:06 AM
I uninstalled previous component with official uninstaller (if it freezes, kill
the process "kilbrowser.exe" from task manager, after doing it uninstalling
ends correctly)
ofter of doing it, i manually cleared c:\windows\system32\macromed\flash
folder, then reinstalled the component using
install_flash_player_active_x.msi and now it works fine.
Jeckyl
2/12/2007 10:19:05 AM
glad to hear it.

Mommyfeet1
2/15/2007 7:26:59 PM
I updated my Adobe Flash player today and now I'm getting a message stating
that it can not find Flash.ocx. I did a general search and I can see it on my
system.

Is this something I can just move so it can be found, or is there another
solution.

Thank you!
ANLman
2/15/2007 8:08:13 PM
I have the same problem except I can't find flash.ocx. I did turn on look in
hidden and system folders and still it doesn't find it. I wish I never did the
upgrade when it asked me.

I am running WindowsXP PRO Service Pack 2.

What now?
ANLman
2/16/2007 4:49:12 PM
To get rid of the flash.ocx problem, I tried restoring to a previous date.
When the system came back up, it asked me if I wanted to do the flash update
and I said NO. I no longer get the message that flash.ocx could not be found.
ANLman
2/16/2007 4:50:38 PM
TelmarGFX
3/12/2007 5:33:41 PM
I found this site and it fixed the problems i was having...Read below

This problem happens on some systems, and is most likely caused by an
incomplete installation of the Flash player, or a conflict with other software
(Microsoft Java Virtual Machine), causing the registry settings to be off.

To solve this you must first uninstall the corrupted flash player by clicking
here
Then launch the Amara application and follow the instructions to install the
Flash player from the adobe website again.

Please note that the adobe website is rather slow and some patience is
required.

The cause of the problem might also be that when installing the Flash player,
a previous (maybe corrupted )version is in use. To prevent this from happening,
make sure that all applications and browser windows, other then the adobe
website are closed.

I also noticed that when installing the latest Flash player from the adobe
website the installation kills the browser which somehow confirms the above as
a possible reason of the problem.

Note: If you have problems reinstalling the player please make sure that your
default browser is set to I.E, apparently this does also have a slight impact
on the registry settings.

TelmarGFX
3/12/2007 5:34:48 PM
Found this site that fixed my problems with the 1904.module error.
I tried the tech support here on MM but it didnt work...this did

This problem happens on some systems, and is most likely caused by an
incomplete installation of the Flash player, or a conflict with other software
(Microsoft Java Virtual Machine), causing the registry settings to be off.

To solve this you must first uninstall the corrupted flash player by clicking
here
Then launch the Amara application and follow the instructions to install the
Flash player from the adobe website again.

Please note that the adobe website is rather slow and some patience is
required.

The cause of the problem might also be that when installing the Flash player,
a previous (maybe corrupted )version is in use. To prevent this from happening,
make sure that all applications and browser windows, other then the adobe
website are closed.

I also noticed that when installing the latest Flash player from the adobe
website the installation kills the browser which somehow confirms the above as
a possible reason of the problem.

Note: If you have problems reinstalling the player please make sure that your
default browser is set to I.E, apparently this does also have a slight impact
on the registry settings.


TelmarGFX
3/12/2007 5:41:29 PM
opps there was a cool flash removing software that took out the flash so i
could reinstall it with no problem. here is the link to the site that has the
same content above. http://www.amarasoftware.com/flash-player-fix.htm look for
the link that says: "here"
deathgazer
4/14/2007 2:34:15 PM
[q][i]Originally posted by: [b][b]ANLman[/b][/b][/i]
I have the same problem except I can't find flash.ocx. I did turn on look in
hidden and system folders and still it doesn't find it. I wish I never did the
upgrade when it asked me.

I am running WindowsXP PRO Service Pack 2.

What now?[/q]
yes, i encountered the exact same problem.
it seems that flash.ocx has been renamed to "Flash9c.ocx".

i thought it's because my screensavers are all in Japanese but that doesn't
seem to be the case.
this is very irritating, seriously. shouldn't have updated to the latest
version (v9,0,45,0) because it worked perfectly fine in the previous one.

using Windows XP Professional SP2 (Japanese locale).
HKSunnyQQ
9/1/2007 12:00:00 AM
Hi!
I have the same problem. can't found a solution, If any of you have resolved it please let me know.
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