I recently became awear that I needed to update my verison of Macromedia Flash
Player. However, when I went to the download page, the download would not
start, and no prompts to install an acitveX controll would appear. Also, there
was a blank box towards the top of the page. I beleive it was the sort of box
that is sometimes displayed before an image/movie finishes loading on a page or
if the image/movie fails to load. This box has been appearing in the place of
flash content quite frquently lately, which is why I wanted to update my flash
player. I am running on Windows XP SP2. I have checked all of my security
systems to make sure that they are not simply preventing the download from
happening, and they are not. Any imput/solutions would be greatly appreciated.
Thanks!

Originally posted by: Zephead987
I recently became awear that I needed to update my verison of Macromedia Flash
Player. However, when I went to the download page, the download would not
start, and no prompts to install an acitveX controll would appear. Also, there
was a blank box towards the top of the page. I beleive it was the sort of box
that is sometimes displayed before an image/movie finishes loading on a page or
if the image/movie fails to load. This box has been appearing in the place of
flash content quite frquently lately, which is why I wanted to update my flash
player. I am running on Windows XP SP2. I have checked all of my security
systems to make sure that they are not simply preventing the download from
happening, and they are not. Any imput/solutions would be greatly appreciated.
Thanks!

Here's another user with the same inability to download Macromedia Flash via
IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519.
I've set all security settings (Internet as well as Trusted) to Enable or
Prompt, and added Macromedia to the trusted sites. No components are being
blocked (such as cookie references to 2o7.net that were blocked before I
removed 2o7 from my restricted list).
I've used Firefox to download the install_flash_player.exe file from
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.ex
e

Even that installer won't work. It expands files...I see references to
GetFlash.exe, and the installer drops out of my Task List with no messages.
I'm running Zone Alarm, but get no prompts, or messages in the logs. Running
with ALL other apps disabled. Will try disabling Zone Alarm and see how that
goes...

I too are sharing the same frustrations. I was able to see Flash content
before I did the new version install. The install was complete (after I went
to a support site and downloaded a (manual) version?) However, I am still
unable to see any Flash content on any sites. Instead I see a small box w/ a
circle, square and triangle in it. I am running Windows XP and wondering now
it is a bug for XP users. Has anyone heard any information to fix the problem?

Anyone look at the xpsp2 pop-up blocker? Disable it completely or turn on prompting?

I get the message
cannot find Install_flash_player_active_x.msi

I am also getting same problem i.e not able to install flash player 8 on
windows XP SP2. My system flash plugin won;t work after w32.blaclmal virus
attack (successfully cleaned by antivirus software).
I have tried varous tips n hints from numerous forum, but still can't able to
figure out "Why Flash plugin is not installed on windows XP +SP2".
Installer starts copying file in c:\windows\system32\macromad.......then popup
windows close!. nothing happen No flash player 8 installed. NOr do i able to
install from macromedia website 2o7.net. Installation won't start

Please help me in installing.

How do I download Flash 7 Plugin?????? PLEASE, PLEASE HELP ME!!!!!!!

;):confused; signed up for juno speedband 8/2005, I had macromedia installed
then and have since updated to ADOBE with the same result. whenever i try to
activate JUNO SPEEDBAND "to help protect your security, internet exployer has
restricted this file from showing active content that could access your
computer. click here for options..., you are seeing this text because you do
not have

I still cannot load Flash 8 w/ Internet Exployer,
HOWEVER, I loaded Mazilla Foxfire (free) and was able to load Flash8 in one
try! I've been using it instead of Internet Explorer and am very happy with
it. It's great. Give it a try!

I am getting this same problem... I have been going through a possible work
around for the last few days but to no avail.... the odd thing is I am able to
run a .swf file on its own, when I right click it says flash player 8, but if
the .swf is within Internet explorer nothing shows up...
Adobe Macromedia need to make this public and at least find a fix for it...

I agree that Adobe Macromedia need to find a fix for this, instead of
continuing to stonewall and deny there is a problem.
One member said that Flash8 player only works if you accept the"free offer" of
Yahoo's dreadful searchbar that comes up on the Flash8 download page.
Maybe try that and let us know how you go.

Originally posted by: Zephead987
I recently became awear that I needed to update my verison of Macromedia Flash
Player. However, when I went to the download page, the download would not
start, and no prompts to install an acitveX controll would appear. Also, there
was a blank box towards the top of the page. I beleive it was the sort of box
that is sometimes displayed before an image/movie finishes loading on a page or
if the image/movie fails to load. This box has been appearing in the place of
flash content quite frquently lately, which is why I wanted to update my flash
player. I am running on Windows XP SP2. I have checked all of my security
systems to make sure that they are not simply preventing the download from
happening, and they are not. Any imput/solutions would be greatly appreciated.
Thanks!

I can confirm that you MUST leave the tick in where it says to install the
Yahoo searchbar, as unbelievable as this sounds, the download of the ActiveX
control would only appear at the top of my Internet Explorer screen when I left
this box ticked !!! Absolutely frustrating.

So to all of you who have this issue just leave the box ticked to install the
Yahoo searchbar. Then it should prompt you to install the ActiveX Control so
please do so and once installed close off ALL Internet Explorer
windows/screens. Then if you don't need the Yahoo searchbar as I had no need
for it at all (I was forced to installed it against my will). Then click Start
-> Settings -> Control Panel (if you can't see Settings, just click Control
Panel), next double click Add / Remove Programs, scroll at the bottom of the
list when it displays, highlight the Yahoo searchbar and click the button
"Change/Remove" or if this doesn't appear click "Uninstall" on the bottom right
of the screen and follow the prompts. When done reopen your Internet Explorer
and you'll find the Macromedia content will finally work.

For Macromedia to deny they don't have a bug their ActiveX Controller or setup
software, I can definately confirm that they have a MASSIVE bug which thanks to
the advice of Zephead987 I wouldn't have been able to install the Macromedia
Flash Player.

Very very frustrating indeed.

I had a problem downloading Flash Player also, but found a SOLUTION...Open your
web browser and click Tools, then Internet Options. Click the Content tab, and
go to Publishers. Click on the tab marked Untrusted Publishers and see if
Macromedia is listed in the box. If it is, then click remove and it will allow
you to download the Flash Player and other things from the company. I'm not
sure how to mark them as untrusted again if you want to do that after
installation...but hey, you've now got the player. Hope I could help!

Is there any real evidence of this .. Only once have I heard of someone
reporting this is required, and with no good proof ? Three is no evidence
of anywhere on the net that I can find of it fixing problems .. the only
advice I ever see about it is "DO NOT INSTALL THE YAHOO TOOLBAR".

Everyone else on the planet (or the vast majority) can install Flash Player
WITHOUT that ticked.

I know I certainly can .. and it gives no trouble at all on Windows XP SP2
.... I suspect there is some other issue at play here.

I suspect that the rumours that this is required is a marketing ploy by
Yahoo (or advertisers that use it) to get more downloads / installations of
the toolbar.
--
Jeckyl

Hi there, I was having the same problem and visiting the forum wasn't much
help. Eventually I decided to download an earlier version of flashplayer (7).
After downloading this one I was somehow able to download version 8. I forgot
to uncheck the Yahoo box, so I'm not sure if that had anything to do with it,
probably not. Anyway it might be worth trying. Good luck.

We are also having the same problem. I have turned all security measures off
and it still wont download. I have tried both checking and unchecking the
yahoo box and it still wont download either way. I tried to find macromedia
flash 7 to download as someone suggested but can only find updates. Not sure
what to try now....

Hi,

Although I am not sure of the cause of these installation and playback issues,
I can confirm that you do *not* need to install Yahoo Toolbar in order to
install Flash Player. The page is designed to detect whether you already have
the current version -- if you do, then we don't make you go through an install
process. So one case where you do not see the XP gold bar or activeX install
prompt is when you already have the correct player.

You can check if you have Flash Player installed, and if so, which version
here: http://www.macromedia.com/go/tn_15507. The current version for Windows
IE is 8.0.22.0. If you are still having problems, I recommend running the
uninstaller (http://www.macromedia.com/go/tn_14157 ), and reinstalling from
www.macromedia.com/go/getflash.

Also, note that the plugin for IE is different than the plugin for Firefox.
They are unrelated, so you will need to install into each browser separately.
The uninstaller will remove both.

regards,
Emmy
Product Manager, Flash Player

How come the unistall will pop up for me to run it or save it, but the install
will do nothing. I have tried at least 20 times to install it but it does not
work. I have checked everything that I need to check and nothing works.

I did the uninstall and it said it unistalled successfully. I went to
reinstall and nothing happens. On the page that comes up after clicking
install, there is a box where flash content should be and all it has is a red x
in it. Now what?

I had the same problem. I tried to upgrade for days and was unsuccessful. I
tried many of the same things. Finally, today I decided to uninstall the Flash
player completely and install Flash Player 7 as someone had suggested
(downloaded from http://www.comcast.net/flashUpgrade.html). After a successful
download, I restarted my computer and IT WORKED!! I was finally able to view
the Flash content on my Yahoo homepage. Then I was able to download Flash
Player 8 here without any problems, and I hadn't even changed any of my
security settings. I hope this helps someone!:Q

Same here - if I try to install from the web site, I get some apparent file
download activity (hard disk LED flashes), but no prompt to install an ActiveX
control, no success message, no movie playing - NADA. I DL'd the installers
(Flash Player and ActiveX control) and ran them from my hard disk - I got the
1904 errors until I used Mr. Bentley's suggested regedit fixes, but even though
it now says it has installed OK, it never runs in the browser. Every site I go
to with flash content says I need to install the Flash 8 player.

DG

hey VEROLAMB! you completely ROCK! I followed your link and got flash player 7 to download and then got it upgraded to flash 8. Thanks !

I tried everything except checking the box for Yahoo's toolbar (it did say it
wasn't needed). I have been up around the clock and have been at this problem
for days. I refuse to quit. Do you think there is any other possible
solution? I have the files: Flash.ocx, GetFlash.exe, GetFlash.exe.manifest,
and NPSWF32.dll in the Flash folder (which is 1 out of the 5 folders in
Macromed<system32<Windows) of WindowsXP Home Edition.

Everything appears to have installed okay, but when I test for flash...never
do I get anything other than that white box with the little icon. Shockwave
however works.

I forgot to add that I know for sure there is no trouble with Flash Player 8 to
work correctly when opting out to install Yahoo's toolbar (it just doesn't work
on this hard drive). Why one drive had no trouble and the other drive (this
one) does, I just might expire from exhaustion from not giving up.

One last comment: The drive flash 8 works on is Windows XP Professional. The
one it doesn't work on is XP Home. Do you think the Home version just can't
handle what the Pro one can? My Home version isn't as fresh of an install as
the Pro, so I doubt the real answer to this question might be impossible to
answer unless someone else can varify the same observation.

Actually faithfilly, I'm using professional and I can say that I've been trying
to download this player all week with no luck. I've tried everything suggested,
and nothing will work. There's no gold bar, there's no prompts for
installation, I've tried flash player 7, I've checked the box for the yahoo
toolbar, I've changed my security settings, removed programs, checked
publishers, uninstalled, reinstalled, restarted and torn up my clothes. I need
some answers.

Thelm, I'm amazed over the inconsistency of this issue. I wish I knew how I
got it to work on the Pro drive. It wasn't too long ago when I installed it
there. I vaguely remember it acting stubborn to install so I kept doing it
over and over; then finally it installed.

I got the player to download but that does no good when it doesn't work after
the installation.

Maybe this reply will work since I've written it in MS word and did a copy &
paste! When I downloaded both versions (7 & 8), the flash still didn?t work.
After giving up, about 20-30 minutes later, a Flash message pops up asking me
if I want to upgrade my Flash to a newer version. Of course I said OK (made no
sense though since I had installed version 8 after 7 already). As soon as the
Flash program did it?s thing, the Flash now does its job beautifully!

I had ridiculous difficulties trying to find where to download Flash 7, even
after going to Comcast.net! The version 7 for Macromedia Flash is available at
Comcast.net, but don?t ask me where. I wish I wrote down what I did, but after
about 21 hours of practically a non-stop obsession to get Flash working?anyone
would kind of not feel like writing details anymore (especially when nothing
seemed to work and there didn?t look like any hope in success coming)!

Thank you everyone for what you?ve written here in this forum on this thread!
I couldn?t have done it without you and want you all to know you can succeed if
you just don?t quit trying. I must have done uninstalls and reinstalls
totaling around 15 times each. I won?t even mention all the other things I?ve
tried (but didn?t seem to solve the problem).

See the post in macromedia.flash by Bentley Wolfe...

TEST POTENTIAL FIX for 1904 Flash Player install issue.

A number of users have had this problem. Some have posted threads,
others have opened support incidents. We have a potential fix but I
need to have it confirmed by end users before I feel comfortable
publishing a technote.

If you have the 1904 error, please test these steps to see if they allow
you to then install Flash Player 8. Reply back to the thread with your
results..

(If you have other Flash Player install issues, see
http://www.macromedia.com/support/flashplayer).

You will need to be comfortable editing the registry with regedit. If
you are _NOT_ comfortable editing the registry then it's probably best
to just wait until we confirm a solution and publish a technote, or to
take your machine to a professional.


STEPS:
In the registry find the following keys (if they exist). Then right
click and grant read/full control to Administrator.


HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash
ShockwaveFlash.ShockwaveFlash.1
(There is NO ShockwaveFlash.ShockwaveFlash.2)
ShockwaveFlash.ShockwaveFlash.3
ShockwaveFlash.ShockwaveFlash.4
ShockwaveFlash.ShockwaveFlash.5
ShockwaveFlash.ShockwaveFlash.6
ShockwaveFlash.ShockwaveFlash.7
ShockwaveFlash.ShockwaveFlash.8

HKEY_CLASSES_ROOT\.spl
HKEY_CLASSES_ROOT\.swf
HKEY_CLASSES_ROOT\.mfp
HKEY_CLASSES_ROOT\.sol
HKEY_CLASSES_ROOT\.sor

HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}
HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash
HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash

Bentley Wolfe
Senior Support Engineer, Flash/Flash Player
*Macromedia, now a division of Adobe Systems

[quoted text, click to view]

:disgust; I too am having similar problems with Macromedia.I recently
uninstalled the older version of flash player from my PC, but now find myself
unable to download the newer version. I use windows Xp professional and so far
followed unscreen instructions to download Macromedia, all I get is a blank
space with a small sqr. red & white image in the uper left hand corner. and
thats it. the effect of this is that I use Incredimail, but now that wont work
because it needs macromedia installed to make it work.
Please help.
Moraise

:confused; I am not able to get Flash Player 8 installed either.

I tried that and had no luck in getting Flash 8 installed.

Originally posted by: Moraise
:disgust; I too am having similar problems with Macromedia.I recently
uninstalled the older version of flash player from my PC, but now find myself
unable to download the newer version. I use windows Xp professional and so far
followed unscreen instructions to download Macromedia, all I get is a blank
space with a small sqr. red & white image in the uper left hand corner. and
thats it. the effect of this is that I use Incredimail, but now that wont work
because it needs macromedia installed to make it work.
Please help.
Moraise

I am running on Windows XP SP2. I followed all the advice mentioned and NOTHING
works. This is truly frustrating! I can not download Macromedia Flash Player. I
uninstalled the previous versions and attempted to reinstall. The download
would not start, and no prompts to install an acitveX controll would appear.
Also, there was a blank box towards the top of the page. PLEASE HELP!:confused;

About 2 mos. ago, Flash Player stopped working. Seemed to be blocked because
the files were still there. I suspect spyware had something to do with it.
For the last 2 months I have been trying everything to get it working and also
have not been able to download a new player. All I get is the blank little box
on the download screen with nothing happening. This has been a HUGE headache
and I have been having many of the problems above.

I finally was able to fix it today after uninstalling the old version and then
downloading Flash 8 from
http://www.brothersoft.com/dvd_video/multimedia_player/macromedia_flash_player_d
ownload_43144.html (found by a last ditch, desperate google search)

It works now. There is absolutely no reason one must go through such
headaches on the Macromedia site to get their free player! Let it be
downloaded like any other freaking file.

After many tech support calls and frustrated nights, I have finally figured out
the problem of getting Flash 8 installed on MSIE on XP with SP2. It was a tech
support nightmare. I almost lost my job over it.

Anyway, the answer. Managed Add-ons.

Go to Tools->Manage Add-ons. You may have to use the drop down to show
"Add-ons that have been used by Internet Explorer". Find the "Shockwave Flash
Object" published by "Macromedia, Inc". First thing is to make sure it's
status is "Enabled". If it's enabled and still does not work, select it from
the list and click the "Update ActiveX" button. That will kick off the
Security Warning pop-up with the Install button.

I have fixed about 3 customers so far with more customers to call.

Note: This is something new from MS.

Phil,

I saw your response to the Flash issue on going to Tools and selecting Manage
Ad ons. I am unable to find this option. I have tried all other suggestions
and help that others in the Forum have given and I still cannot get the Flash
download to be successful. I have spent countless hours trying to fix this
issue. As a work around I have installed it in Firefox but that is not hte
solution as I still experience issues viewing certain sites that have Flash
content. I am extremely frustrated and appreciate any help you can offer.

phill-- do you see how many problems i am having with this? i cant even get
anything to go through on this forum.... well i think you know the problems i
am having.... i tried your advise with the ''manage ad-ons'' now what didnt
work here is when i went to push the ''update activeX'' button, it wont let me
i only have the otion to enable or disable.... any suggestions?!?!!??
thanks much, ash

:disgust;Text I have been trying for a week to get macromedia flash player to
work. Very frustrated. Never had this problem with 7. I don't have pop up
blocker, have internet security as low as I can get it, tried everything
suggested on here! Still no luck getting it to work. It's also a new computer.
Any better suggestions? Even tried http://www.comcast.net/flashUpgrade.html,
& other ones suggested.

I cannot for the life of me download Macromedia Flash Player..... What is wrong?

Since Microsoft seems to want everyone to have a hard time, I suggest switching
to Mozilla Firefox. Flash 8 installs just fine and works great. Firefox just
works better. You may lose the ability to use MSIE only web apps, but do you
_really_ need them? Get policy changed and get FireFox installed and let MS
know you don't like how they are doing business.

:confused;

I am experiencing the same problem here... For no apparent reason, my Flash
player is no longer working in IE and some other programs (including the
software I use to organize my MP3s). When I visit sites with Flash content,
I'm told that I need to install the player. When I do try to reinstall version
8, nothing happens... no gold bar, nada. When I download the file from a
non-Macromedia site, it starts to install, then I get this error message:
Error 1904.Module
C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx
failed to register. HRESULT -2147220473. Contact
your support personnel.

What a headache!

I've tried literally everything suggested by other uses both here and in other
fora, from editing the registry to
uninstalling-reinstalling-uninstalling-reinstalling to checking out Manage
Add-Ons and Publishers to setting permissions... basically everything short of
dancing on my head and chanting in Urdu.

So far, nothing has worked. I'm at my wit's end! I never realized how much I
rely on Flash... Nearly every site I regularly visit uses Flash content. It's
driving me crazy not to be able to see it!

I should point out that Flash appears to work fine in Mozilla... this will do
until I can resolve the issue, but I don't want it to be a long term fix. I
actually enjoy using IE and would prefer to continue using it. I'm so
disgusted with this problem and the inability of whosever-fault-it-is to fix it.

Please, please, please... can someone help me?

For those of you who have attempted to update Macromedia Flash Player to the
latest version (8.0.24) for Internet Explorer and haven't had the best of luck,
please refer to a recent article posted on http://www.novelimage.net. They give
easy to follow instructions on how to allow users to view flash content within
IE on a Windows XP system. The problem that most of you are encountering is
resolved by the aforementioned article. Please let me know if the article is
useful.

- gu1cho

I need help. Just bought a new computer and it has flashplayer 9 on it. I am in
the process of moving all of my bookkeeping accounting software to the new
computer and my 2005 version of Quickbooks Accountant Edition needs Flashplayer
7 to install it. I went to try and find it in downloads to no success. I
absolutely need to install that software on my new computer, and it says it
needs flashplayer 7. I had no trouble two years ago when I originally installed
it on my other computer. Can someone help me out here. Not sure how I can get
flashplayer 7 installed on my new computer

Hi barbtoo

You can download Flash Player 7 from here: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14266