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macromedia players flash : Web sites not detecting that I have flash installed


jweaver100
7/20/2005 1:19:26 PM
I have just discovered a web site which says "Flash 6 Plugin Not Installed"
when I connect (Using IE6).

I then found another (www.vw.com).

However, in the case of VW, if I just select 'continue' Flash content is
visible and it works fine.

Clearly I have something wrong with my Flash/Shockwave install, but I have
been unable to fix it

I have tried re-installing and removing/rebooting/installing, but nothing
helps.

If I go to the 'test' page on Macromedias Web Page, it says that all is
installed and shows it working, but I am not convinced that this actually runs
a 'detect' routine to do this. If I got to the about 'screen' it tells me that
I have 7,0,19,0 installed.. But I just have a number (if not all) sites which
won't detect that I have flash..

I have quited my Firewall and Popup Stopper but this hasn't helped. I also
found a registry tweak to 'enable flash' but that did nothing either.

I have done a search of google and can't find anything like his.

Does anyone have any idea or even a suggestion as to where I can start??

Any info would be apprecaited as I have now run out of ideas.

Jon

jweaver100
7/22/2005 11:07:38 AM
I have completely removed Flash again and re-installed and it didn't help.

So, I then downloaded 'Mozilla Firefox' and that had the same probelm
initially, but then I re-installed Flash again and now its OK in Mozilla..

But still not in IE6.

Weirdly I have just discovered that I have an ActiveX problem.. I am trying to
run a home-made utility and am getting an ActiveX error. I can't help thinking
that these 2 things are linked :(

Does ANYONE have a suggestion of anyhting I can re-install which might just
kick things back into life??

Jon
_jasonWylie
8/11/2005 12:00:00 AM
My guess is that you have JavaScript or VBScript disabled in Internet Explorer.
If a website doesn't have a detection scheme do you see the Flash content? If
so this is normally due to an error in the Script or a lack of JavaScript
support in the browser.

---
Regards,

Jason Wylie
Senior Support Engineer
Macromedia Technical Support
Flash Player, Flash, Central

-- Please limit replies to newsgroup only, for the benefit of the community --

gr82btexan
8/21/2005 12:00:00 AM
i have this problem as i have been leaving several relies to any posts with
this issue....
i do have java script enabled, i do have flash object showing up in the list
in my manage add-ons as enabled. and i have reset all my settings to default
and double check to make sure. my problem does lie only with those sites with
the script to detect flash player and it will not detect mine...
again i will let you all know, that when i log into my computer as another
user, i do not have a problem at all with web sites with this detection
script....it will detect my player and will continue to run the page as normal
instead of tellling me to install the latest version of flash player. i have
made sure that any and all settings are exactly the same from that user account
to the others, but only that one user account has no problems, unfortunately
that user account which works fine is a secondary account not the "owner"
account...and so if i create a new user for this computer, it seems to have the
same problem....i didn't think that it would inherit the same settings as the
"owner" instead of the default settings......
any more suggestions out there?
iceboyice
8/25/2005 12:00:00 AM
I am also having the same problem. It has been going on for about 10 months
now, only in Internet Explorer and only on some websites. It has to do with
the detection aspect, if I can get past the detection page I can view
everything fine. I have used every troubleshooting guide that I can find,
reinstalled flash, reset all my web settings, double checked my web settings,
everything, no help. I emailed Macromedia and they told me the email the
website. The websites tell me to email Macromedia. It is so frustrating. For
the most part I can get by on Firefox but, for instance, there is an online
game I can only play on Internet Explorer, so I am out of luck. PLEASE someone
help me!
gr82btexan
9/1/2005 12:00:00 AM
i thought my java script was enabled just fine in IE...it claims it is in the
settings that i have checked. scripts on other sites seem to work okay, just
not for the player detection....okay, so about the java script and VB script,
how do i check the settings for both? using windows xp....i know the scripts
are working perfectly in one user account on my computer, but not the others,
well, as far as running IE is,......mozilla firefox browser is now loaded and
works great on all user accounts, and in my account which is the one that has
always worked fine, i run both browsers with no problems at all.....firefox
works just fine in other users too, all this has to do with is IE browser....i
have been through many of the settings with microsoft support and all seems to
match up properly, is there any other place on my computer that i can check for
files that may be missing or corrupt that is effecting the IE browser?
BoboHo
9/1/2005 10:01:58 AM
Originally posted by: _jasonWylie
My guess is that you have JavaScript or VBScript disabled in Internet
Explorer. If a website doesn't have a detection scheme do you see the Flash
content? If so this is normally due to an error in the Script or a lack of
JavaScript support in the browser.

---
Regards,

Jason Wylie
Senior Support Engineer
Macromedia Technical Support
Flash Player, Flash, Central

-- Please limit replies to newsgroup only, for the benefit of the community --


I have the same problem as what 'jweaver 100' told and I also have gone
through what Jason Wylie advised, but still, my Internet Explorer 6 having
trouble while viewing 'some' website required flash. (such as: www.gucci.com)
Can anyone really approach the problem as it is really annoy me. Thanks.
Odrog
9/3/2005 12:00:00 AM
From the threads I've read - and all the "help" posts - it seems to me many
have had this problem of the player not working in Explorer for awhile (works
for me in Firefox, Netscape & Opera). I just noticed it within last week and
all I've done in that time was check and allow installation of the most recent
"critical", so called, Windows upgrades. I'm thinking Microsoft, not
Macromedia, screwed up.
II Jake II
9/10/2005 12:39:38 AM
Odrog
9/17/2005 8:18:17 PM
Well.. with all my experimenting, ended up with "blue screen of death" but it
was unrelated to Flash. However, I've clean installed W2K and, subsequently
up-dated Internet Explorer and Media Player.. downloaded Flash and it and IE
now work fine. Mind, though, I've only loaded their latest cummulative update
so I'm still thinking one of the MS updates is the problem starter.
mikeuwe
10/16/2005 12:00:00 AM
I have the same problem as the start of this thread, not sure when it started,
maybe about 5 months ago. Java ans scripting work fine, and macromedia.com
says all is well when it is installed, but all the flash sites that detect
first tell me that flash is not installed.. This only happens with IE, works
fine with Netscape and Firefox...
benkong2
10/21/2005 12:00:00 AM
jane doe 2
10/22/2005 12:00:00 AM
i have just purchased a Dell and I am having the same problems as you and can
not seem to fix them. Maybe it is Dells fault and you surely cant get ahold of
anyone their for help, bad choice should of stuck with my hp had no problems at
all with it. i am going to try some of the other ideas but I doubt if they will
work.
Aeromac II
11/13/2005 4:08:37 PM
I had the same problem and managed to fix it by installing this...


http://www.microsoft.com/downloads/details.aspx?FamilyID=c717d943-7e4b-4622-86eb
-95a22b832caa&displaylang=en

I hope this works for you too :)
kaoumaby
11/29/2005 4:34:05 PM
:cool;:light;

I searched for many days to find the problem. Your advise solved the detection bug on my two computers, thanks !
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