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macromedia players flash : SEVERAL BROWSERS REPORT SOUND BUT NO VIDEO


EnoughAlready!
11/8/2006 9:46:31 PM
HELP!

I have been using Flash 8 and set up a video using FLV and SWF files on a
client site in order to stream video as a progressive download directly fron
the client's domain.

So far, IE 6 and above works fine. Even Safari on the Mac worked properly for
heaven's sake! ( 1) Safari movie played...and sound played)

However, the following is a major problem for me:

2) Netscape sound played no movie
3) Firefox sound played no movie
4) ANCIENT VERSION OF IE...sound played...no movie

Is this a Flash Player version problem that exists on the viewer end and the
people that have said they got sound but no video are just needing to update?
Somebody PLEASE tell me what is wrong here. My client is adamant that the video
play because the video sells the visual proof for his product. I can't expect
the entire world to stay up-to-date with the latest version of everything, but
I CAN at least note on the site to be sure to upgrade to the latest player
version and link to a Player download site.

The following is the URL which is still under construction, but the client was
happy enough with the progress for an upload. I'm open to any additional
critique's if they're serious. I used GoLive CS2 for the site development.

http://www.sodablasting.com

thank you in advance.

Jeckyl
11/9/2006 12:00:00 AM
DOH!!! You need Flash Player 8 installed to play Flash Player 8 content.
This is called 'obvious'.

Better add some flash player detection info to your HTML so viewers will be
prompted to install the correct vesrion.

Or use Flash Player 6 for publishing (and so flash 6 sorrenson video)
instead of Flash Player 8.
--
Jeckyl

RayOrr
11/9/2006 6:54:34 PM
As stated above, you need a couple of steps added to your Publishing and HTML.

1) Your HTML says you expect the player version to be v6, yet you created it
with Flash 8. Your HTML code is likely not that generated by Flash 8
publisher, because it will detect the minimum level of version needed to play
the content. It appears your video uses an alpha channel so you need to stay
with F8.

2) And, your code does not detect any version of Player plug-in. So your
users won't see what you want if their browser isn't updated.

Suggestions:
a) You likely need to change some Publish Settings in F8 with your FLA
document:
Click on File/Publish Settings, then select the Formats tab and place a check
in the HTML box. Then go to the HTML tab and place a check in the Detect Flash
Version box. Now when you publish the video, it will create the HTML needed to
check for v8. You need to provide appropriate alternate content and a friendly
message in the HTML to tell viewers to upgrade, etc. Read the code and you
will see where to place this.

b) Here is a link to a flash detection scheme I feel is better than the
default scheme provided with F8:
http://blog.deconcept.com/swfobject/

Read through the page and take some time to download the files and experiment.


Goodl luck.
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