When I download the new Flash Player, everything appears to be OK, files appear
to be in the correct place and registry looks fine. The only problem I can
find is when I go to C:/WINDOWS/Downloaded Program Files, right-click to look
at the properties on the 'Shockwave Flash Object' and select the Dependency
tab, it says File Name - * and Size - Damaged.

Does anyone have any idea how I can correct this problem, or which file this
object should be dependent on.

My PC is running Windows XP and IE 7. I also have Shockwave 10 installed.

I'm trying to play videos on the website www.CMT.com, and I don't think it's a
website problem as I can watch them on my laptop (running Windows XP, IE 6 and
Flash Player 8). On my laptop there is a file listed in the Shockwave Flash
Object dependency tab, but I can't work out yet what it is as the file path
isn't all shown in full.

Any help or suggestions would be greatly appreciated, as this problem is
driving me up the wall.

Also does anyone know how I can contact Adobe for support direct? I tried a
link through this website a few days ago and got an e-mail back to say that the
e-mail address was no longer in use!!!

It's exactly the same thing for me.
Have you find any solution to correct this problem.

Thanks

I spent absolutely ages trying to solve this, and eventually I did manage to
sort it out on my PC.

I would love to be able to tell you exactly how I did this, but the truth is
that I don't know!

I kept uninstalling and reinstalling the Flash Player and the Shockwave Player
and one day it just worked. I can't remember if I did anything different on
that attempt or not.

I also went to www.java.com and downloaded the upto date software from that
site. I also can't remember if it worked before updating the java software or
if that was the final key,

Sorry I can't be of any more help, but if I could explain it I promise you I
would.