all groups > macromedia players flash > december 2006 >
You're in the

macromedia players flash

group:

error after update


error after update Anouk01
12/19/2006 2:44:07 PM
macromedia players flash:
Dear all,
I just installed an updat for the flash player and now I get a pop up error
'could not find the file "flash.ocx" about every 15 minutes. When I checked if
my flash player works, everything seems ok.
any suggestions on how to get rid of the error pop ups?

Thanks
Re: error after update McNast
12/19/2006 7:13:20 PM
Hi there,

I am assuming this is for Windows XP IE?

Please check this folder on your machine and let me know what files are listed:

C:\WINDOWS\system32\Macromed\Flash

The latest player (version 9.0.28.0) is a file named 'Flash9b.ocx'. If you see
'Flash.ocx' this indicates that you have an older version also installed on
your machine.

Instructions for uninstalling and reinstalling the Flash Player:

[NUM]
1. First download the latest uninstaller to your desktop from here
http://www.adobe.com/go/tn_14157
2. Before running this uninstaller be sure to read the instruction and close
all running programs.
3. Open the following folder C:\WINDOWS\system32\Macromed\Flash
4. Run the uninstaller
5. What files are left in this folder? C:\WINDOWS\system32\Macromed\Flash
6. If there are files left, delete the Flash folder.
7. Install the Flash Player from here: http://www.adobe.com/go/getflashplayer
8. Test the Flash Player here: http://www.adobe.com/products/flash/about/
[/NUM]

Thanks,

Darren J. McNally
Technical Support Engineer
Adobe Systems
AddThis Social Bookmark Button