[quoted text, click to view] Captain Bemo wrote:
> On certain websites such as Myspace and PureVolume, the embedded flash media
> players refuse to work; instead returning a message such as "Error Loading XML
> Document". At first, I could activate the standalone playeroption and the
> player would function as it was intended. Now it has gotten to the point that
> the players won't work at all. and it happens on my work PC running Win2000
> and my home PC running XP home. I have tried upgrading to flashplayer
> 8,0,22,0, I tried reinstalling the older version of flash, updating IE,
> reinstalling IE, restoring my security settings in IE to their defaults and all
> for naught. and nobody on any of the usenet groups knows what the problem is
> and nobody at Myspace or PureVolume know what to do about it either. What
> could cause the error message? I suspect it might be a registry key problem of
> some sort but that kind of thing is waaaay over my head.
>
> Any ideas from you guys at macromedia?
Here's what I recommend..
1. Get the -exact- error messages. If you can get some screen shots and
post them to the web all the better.
2. Open a support case with Myspace and PureVolume. As the Flash/Flash
Media Server developers they have the ability to open support cases with
Adobe. I'd suggest you ask them to do so.
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player
*Macromedia, now a division of Adobe Systems
