This is a response from tech support:
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"Here are the steps to correct Flash Player 8 issues:
1. Download the most recent Flash Player uninstaller (3.0.0.17) from
"How to uninstall the Adobe Flash Player plug-in and ActiveX control"
http://www.adobe.com/go/tn_14157. Save this file to your desktop. If you have any saved versions of previous
Flash Player uninstallers please delete them.
2. Quit ALL running applications, including all Internet Explorer windows, AOL
Instant Messenger, Yahoo Messenger, MSN Messenger or other Messengers. Check
the Windows system tray carefully to make certain no applications which might
possibly use Flash Player are still in memory ( this includes pop-up blockers
and other software that are always 'online' )
3. Launch Flash the Player uninstaller (3.0.0.17) previously saved to your
desktop. Complete the uninstallation.
4. Launch your web browser. Install the latest Flash Player from the Flash
Player Download center at
http://www.adobe.com/go/getflashplayer Please note that the Yahoo toolbar offer shown to some users is optional. If
you do not wish to get Yahoo Toolbar please deselect this option.
5. After installation, verify that the Flash Player is installed successfully
by going to
http://www.adobe.com/shockwave/welcome/ The version should be 8.0.24.0.
If this does not work for you, repeat them but in Step 4 use the stand-alone
installers:
http://www.macromedia.com/go/full_flashplayer_win (For Netscape-compatible
browsers)
http://www.macromedia.com/go/full_flashplayer_win_ie (For Internet Explorer)
For most people this will resolve install failures with Flash Player 8.0.24.0."
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Hope this helps!:grin;