macromedia players flash: I'm at my wits end. I have uninstalled/reinstalled several times. I've
followed the advice in another thread (Windows Vista fix) thinking that may
help... I've used IE and Firefox both. I've run everything as administrator.
No luck.

I can view content, and the flash player seems to be working... I just can't
change the settings to allow camera/microphone access.

Does anyone know what may be causing this, or how to fix it?

Thanks in advance for any advice/help. I'm really desperate.

I'm getting a little pop up box that asks me to approve or deny access to my
webcam/microphone. The default is "deny", and it will not let me change that.
I can click on the little tabs at the bottom that shows me it is recognizing my
cam/mic - but it will not allow me to make any changes to the settings.

I have looked at the troubleshooting guide, and tried to change global
settings, but nothing works. Someone suggested that it was a "corrupt
installation", but I've uninstalled/reinstalled at least 5 times, only to get
the same result.

I'm not convinced it's a 'corrupt install'..

The screen you're seeing should look like the image on this page:
http://www.macromedia.com/support/documentation/en/flashplayer/help/help05.html


http://www.macromedia.com/support/documentation/en/flashplayer/help/images/pop_p
rivacy.gif

You'll notice there is no 'default' button. They're both on... Is that not
what you're seeing? Are you on a corporate network? Or is this a standalone
machine? Does your camera/mic work normally otherwise?

If you wanted to test it on a different page, try this one. Does it do the
same thing?
http://www.flashcomguru.com/apps/snapshotter/

Thank god I have finally found someone with this same problem.

Just to clarify. This is happening to me in relation to an application (Friend
Finder Messenger in this case).

The screen in question is this one:
http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html

You simply cannot select the Allow radio button, the Deny radio button (it is
selected by default), the Remember checkbox. The tabs down the bottom work, and
Advanced takes you to the support pages. Close does nothing either. I have
repeated this problem on two machines. Both with FriendFinder messenger Windows
XP2.

Cheers

AussieBus

Hi,

I too am having exactly this problem. A brand ew Sony laptop with Windows
Vista. Even when I bringup the Flash options in another window, I can't make
any changes. I am a power-user, so have tried all the usual things - updatin to
the latest version, rebooting, etc. Did anyone find a solution for this?

Ok, I know I'm not the only one now. I was starting to believe all these
"experts" who were telling me I was crazy, or that I must have done something
wrong, or didn't understand my computer.

I really hope someone figures out a solution to this. I understand it doesn't
affect everyone - I am a member or a karaoke website, and some other users with
Vista are able to record and have found fixes with issue they have on their
computer, but these don't work on mine. I really don't understand what the
problem is.

just managed to press "allow" by using the TAB key under IE. That makes me
thinking if the problem is related somehow to mouse input. It seems that it
does not get recognized when clicking with the mouse.

It worked for me. I can't believe I was tempted to throw my laptop up against a wall over something so simple.

the TAB option worked yesterday but later that night it didn't, also today I
have no luck it will just not accept TAB key or mouse.

I'd really like to find out what causing the problem, there must be something
we all have in common like a same piece of hardware, same virus scan, same
graphics card driver......

Maybe I just list here what I have and hope that someone has the same.

HP Pavilion dv9500 Notebook PC
Intel Core Duo CPU T7300 @ 2.00GHz
2046MB RAM
32-bit Operating System
Windows Vista Premium
Nvidia Graphics Card GeForce 8600 GS
Norton Anti Virus
build-in HP webcam


So far I have figured that it does not depend what browser I use. It does not
work with IE, Firefox and Netscape Navigator 9.0b3. Also a re-install of the
Flash Player made no difference.

Cheers.

Good idea jsandso

Dell Precision M90
Intel Core 2 CPU T7600 @ 2.33GHz
2.00 GB RAM
Windows XP SP2
NVIDIA Quadro FX 2500M
Windows Live OneCare
Creative USB Webcam

Mine is through a friendfinder messenger application. It used to work fine
until I updated that software it recently - friendfinder have provided no
answers.

I also uninstalled and reinstalled the latest version of flash.

Other software of interest I run
Visual Studio 2005
.NET framework 2.0
MS Office 2007
Yahoo Messenger
MSN Live Messenger
Explorer 7
Firefox 2.0.0.6

I actually was sure that Windows Vista has something to do with our problem but
you are running Windows XP SP2. So thats ruled out.

Maybe Flash Player has a problem to address our 2.00 GB RAM. The other thing
we both have is a Nvidia graphics card, not eactly the same card but it meight
be the same driver.

I would have to open my laptop to see if I have a single 2GB ram or two 1GB.
If I have two I could try to take one out to see if that's what causes the
problem. I may try this tomorrow.

I was having the very same problem, and it was driving me nuts. But I found
the fix. It is in the global security settings for Flash Player. Apparently
the only way to adjust these settings is online. But once you use the online
app to allow camera/mic settings for a site, it actually works!! When you use
the link below, you will see something about taking an Adobe survey, but you
without any further action, you will be taken to the page with the security
adjustment app and instructions. This is all from the Adobe site, so I have to
wonder why a mod has not posted this already. :(

http://livedocs.adobe.com/flash/9.0/main/00001069.html

I am having a similar problem, and I am on a Mac. When I get to the little
flash player settings window asking me to 'allow' or 'deny' access, if I click
'allow' the camera turns on, then 2 seconds later my browser crashes. This has
happened with both Safari and Firefox. This problem is also on a Friend Finder
web site, I have the current Flash Payer installed 9.0.47 I believe, I tried
un-installing it, installing 8.0.35, but no luck. I've re-installed the
current version and same problem. Flash Player tests as OK on this site, my
camera works fine in other applications, (iChat, SightSpeed, Skype) I Have a
Apple 17" Powerbook G4 1.67Ghz 2Gig ram Tiger 10.4.10 I Have used my
camera on this site in the past successfully, 4-6 weeks ago, the last time. If
I click 'Deny' all functions are normal, only my camera is off. My Girl
friends computer, an Intel MacBook Pro, with Flash 8.0.35, it works fine !
I'm confused, I've reinstalled, reverted, reinstalled again, Any thoughts
anybody ?

Thankyou Sir!

I had looked at those settings a while back and it had not worked for me. On
your prompting I revisited it. The key was setting "Always Allow" for the
correct websites. In my case (and this might work for you RandyInBC) I went to
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_man
ager04a.html then set the following sites to "Always Allow": local,
chat.friendfinder.com, chat.alt.com and flash.revver.com. Make sure you have
FriendFinder chat running first. I am not totally sure all those are needed,
but whenever I changed one of them back to Always Ask it seemed to revert back
to the same problem.

Anyway, thanks again SirFrancisDrake. May your night skies be clear and seas
calm :)

Hi, I tried the changes SirFrancisDrake suggested, no luck for me.

please some one help me to solve this problem ,i have the same problem as above
going chat room then i click unable cam then litter pop-up screen ask me to click
Allow or Deny buttor,when i click it it anythings happen....before monday i suing it ,it ok but since this monday i cannot using it....only can using the chat room without cam,have sseaching on line then saw this site,read it ...go to grobal security setting but wiht out any further......
Please help me to get back my chat room with the cam working,
please if one out there have solve this problem do let us know.....

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