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iis ftp : ftp site stopped- address already in use


David
9/17/2004 12:43:41 PM
I did ten critical updates through windows update on
9/9/2004 and ever since then we have had problems with
ftp. As of about three days ago ftp is completely down.

In Internet Services Manager the sites show stopped and
when I try to start them I get an alert saying that the
Address is already in use. In event viewer I see RED X
errors that say (The service could not bind instance X.
The data is the error code.
For additional information specific to this message please
visit the Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp.) When I
research that info I find that error 115 is usually
related to an ipaddress conflict or some such. I bound new
ips and tried those and still the same problem.

I also tried changing the TCP port in Internet services
Craig
9/17/2004 6:05:55 PM
Hello David,

I remember this problem with w2k servers and had it many
times and seems like there is a couple of three ways to
handle it.

1) Check the Windows system folder NTFS permissions and
setup for Internet visitors Users. (IWAM & IUSR) Or ..
2) Adding all Users to the Root Folder of the FTP Site
and/or HDD root. (Bad Solution) Or ..
3) Add each User to the Local Security Policy. (Bad
Solution)Or ..
4) See item #1 <SMILE>

I would do number 1 until you get it, otherwise 2 and 3
are a lot of work each time you want to add a FTP site
for a User.

It is very important to close the IIS Manager after each
step of anything you do in the IIS Manager and then open
it again to do the next step. This bug is resolved in
Win2003 Server & IIS6.0.

If you would like to correspond further, I have created a
temporary email address you can contact me at:

DAVID1-CONTACT-CRAIG@GNIS.NET

Sincerely,

Craig



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jeff.nospam NO[at]SPAM zina.com
9/19/2004 4:02:48 AM
On Fri, 17 Sep 2004 12:43:41 -0700, "David" <dwilson@ehssuite.com>
[quoted text, click to view]

Might help to know what the updates were, as well as the operating
system. Post actual error messages from the event viewer, in full.

Bernard
9/19/2004 11:52:29 PM
"This bug is resolved in Win2003 Server & IIS6.0."

Mm... I didn't aware of this.


--
Regards,
Bernard Cheah
http://www.tryiis.com/
http://support.microsoft.com/
http://www.msmvps.com/bernard/



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Bernard
9/19/2004 11:55:30 PM
How many sites you running ?
do a netstat -an to see if the 'port' is been use ?


--
Regards,
Bernard Cheah
http://www.tryiis.com/
http://support.microsoft.com/
http://www.msmvps.com/bernard/



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David Wilson
9/20/2004 8:01:48 AM
I currently have six ftp sites. They are setup as ftp sites through IIS
with a corresponding folder in the ftp root and a user that has
permissions only to that folder.

This setup worked fine until I installed the following windows updates:

823559
Q329115
KB839645
KB841872
KB841873
KB842526
KB840315
KB870669
KB823353
KB867801

I attempted to uninstall these updates but after the fourth one the
server didn't act like it wanted to come back up so I am afraid to try
this anymore. The server is colocated so I only have terminal services
contact with it. I can't actually touch the machine and when I have a
problem with it not starting back I have to call tech support.


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David Wilson
9/20/2004 8:01:52 AM


David Wilson

I forgot to mention that I did the netstat and found no conflicts. I
also bound six new ip addresses and pointed the ftp sites to those and
had no luck.

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David Wilson
9/20/2004 9:21:42 AM


David Wilson

All ftp sites are stopped. And when I try to create a new ftp site as a
test it is stopped as well. Attempting to start the sites in the
internet services manager results in the alert that says Address already
in use.

Webs seem to run fine except for an annoying inetinfo.exe cpu usage
spike, but that problem has to wait.

I appreciate the help and advice.

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Bernard
9/20/2004 11:40:01 PM
If you start one by one, at which site it stop ?
then check the config again......

get some tool like fport to check out processes and port binding usage.

--
Regards,
Bernard Cheah
http://www.tryiis.com/
http://support.microsoft.com/
http://www.msmvps.com/bernard/



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Bernard
9/21/2004 10:20:49 AM
Weird. No even one site is able to start ?
have you try fport to check out any program is binding all interfaces port
21 ?

what else is in the event log ?

--
Regards,
Bernard Cheah
http://www.tryiis.com/
http://support.microsoft.com/
http://www.msmvps.com/bernard/



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