check the ftp site configuration and be sure it is listening to the proper
ip address or 'all unassigned'. also to check the server itself try to use
the windows ftp program from a cmd window on the server itself t see if it
is running properly and if it responds to the localhost and external ip
addresses. you can also try to put another machine on the server side of
the router temporarily to test the firewall without worrying about the isp
setup, though depending on the configuration you may have to get another ip
from the isp for that box.
[quoted text, click to view] "boston_bob" <boston_bob@discussions.microsoft.com> wrote in message
news:FD80A799-AEC9-4A7B-83C3-09A2750E086E@microsoft.com...
> We just changed ISP's to get a faster connection (bonded T1 3.0 mbps
> circuit). Our new ISP is hosting our DNS and has correctly (I think)
> setup
> an A record for ftp.
>
> Our web and ftp servers are on the same box and run off the same IP. Web
> access is having no problems but ftp access no longer works.
>
> We are running IIS5 on a Windows 2000 server and do not have anonymous
> access enabled. Even with anonymous access we still get the same error
> accessing the site.
>
> From Internet Explorer we get the 'FTP Folder Error: Windows cannot access
> this folder. Make sure you typed the file name correctly and that you
> have
> permission to access the folder. Details: The connection with the server
> was
> reset.' 3rd party FTP programs give a similar error when trying to
> connect.
>
> Everything was working fine before the ISP (and IP change). Everything
> else
> on the network including internet and mail access is working fine, just no
> FTP.
>
> I've tracert'd to the ftp address and there are no problems there so I'm
> asuming something on the server configuration is fouled up.
>
> Any help would be most appreciated.