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iis ftp : IIS 6 FTP problem
Hello,
we are running Web Server Edition and we have troubles with FTP. When files above approx. 5 MB are uploaded to server, files are successfuly uploaded, but no confirmation come from server, so communication failed without any log event or error message. Thank you very much for any advice. Miroslav
Dear Bernard,
thank you very much: Here is my FTPLOG listing: #Fields: date time c-ip cs-username s-sitename s-port cs-method cs-uri-stem cs-uri-query sc-status sc-win32-status sc-bytes cs-bytes time-taken cs-version cs-host cs(User-Agent) cs(Cookie) cs(Referer) 2005-05-24 11:17:16 82.99.129.29 knapek MSFTPSVC1 21 [136]USER knapek - 331 0 0 0 0 FTP - - - - 2005-05-24 11:17:23 82.99.129.29 knapek MSFTPSVC1 21 [136]PASS - - 230 0 0 0 15 FTP - - - - 2005-05-24 11:28:26 82.99.129.29 knapek MSFTPSVC1 21 [136]created /knapek/AVG7QT.DAT - 226 0 0 12226033 633954 FTP - - - - 2005-05-24 11:29:27 82.99.129.29 knapek MSFTPSVC1 21 [136]closed - - 421 121 0 0 694844 FTP - - - - I used FTP.EXE, that says: C:\Documents and Settings\Administrator>ftp www.mmsw.cz System is connected to ns.mmsw.cz. 220 Microsoft FTP Service User (ns.mmsw.cz:(none)): knapek 331 Password required for knapek. Heslo: 230 User knapek logged in. ftp> put c:\avg7qt.dat 200 PORT command successful. 150 Opening ASCII mode data connection for AVG7QT.DAT. Connection was ended by remote host ftp> The uploaded file was 12 226 033 bytes. Sincerely Miroslav -- "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:erKDKRDYFHA.3188@TK2MSFTNGP09.phx.gbl... [quoted text, click to view] > Even ftp.exe ? > what about the status code in ftp log file ? > > -- > Regards, > Bernard Cheah > http://www.microsoft.com/iis/ > http://www.iiswebcastseries.com/ > http://www.msmvps.com/bernard/ > > > "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:Ocyn6IDYFHA.1796@TK2MSFTNGP15.phx.gbl... >> Thank you for you reply. >> >> That is it: Client didn't get answer from server "succesfully transferred xxxx @..." >> We tried different FTP clients. >> >> Sincerely >> Miroslav >> -- >> >> "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:u2AVr9CYFHA.1240@TK2MSFTNGP14.phx.gbl... >>> confirmation ? what tools you use to upgrade? >>> I would say typical client will tell you 'succesfully transferred xxxx @ xxxkbps...' etc >>> >>> -- >>> Regards, >>> Bernard Cheah >>> http://www.microsoft.com/iis/ >>> http://www.iiswebcastseries.com/ >>> http://www.msmvps.com/bernard/ >>> >>> >>> "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:uu4eXaCYFHA.2740@TK2MSFTNGP14.phx.gbl... >>>> Hello, >>>> >>>> we are running Web Server Edition and we have troubles with FTP. >>>> When files above approx. 5 MB are uploaded to server, files are successfuly uploaded, >>>> but no confirmation come from server, so communication failed without any log event or error message. >>>> >>>> Thank you very much for any advice. >>>> >>>> Miroslav >>>> >>>> >>>> >>>> >>> >>> >> >> > >
On Tue, 24 May 2005 13:37:23 +0200, "Miroslav Knápek" <knapek@mmsw.cz>
[quoted text, click to view] wrote: >Dear Bernard, > >thank you very much: > >Here is my FTPLOG listing: >#Fields: date time c-ip cs-username s-sitename s-port cs-method cs-uri-stem cs-uri-query sc-status sc-win32-status sc-bytes cs-bytes >time-taken cs-version cs-host cs(User-Agent) cs(Cookie) cs(Referer) >2005-05-24 11:17:16 82.99.129.29 knapek MSFTPSVC1 21 [136]USER knapek - 331 0 0 0 0 FTP - - - - >2005-05-24 11:17:23 82.99.129.29 knapek MSFTPSVC1 21 [136]PASS - - 230 0 0 0 15 FTP - - - - >2005-05-24 11:28:26 82.99.129.29 knapek MSFTPSVC1 21 [136]created /knapek/AVG7QT.DAT - 226 0 0 12226033 633954 FTP - - - - >2005-05-24 11:29:27 82.99.129.29 knapek MSFTPSVC1 21 [136]closed - - 421 121 0 0 694844 FTP - - - - > >I used FTP.EXE, that says: > >C:\Documents and Settings\Administrator>ftp www.mmsw.cz >System is connected to ns.mmsw.cz. >220 Microsoft FTP Service >User (ns.mmsw.cz:(none)): knapek >331 Password required for knapek. >Heslo: >230 User knapek logged in. >ftp> put c:\avg7qt.dat >200 PORT command successful. >150 Opening ASCII mode data connection for AVG7QT.DAT. >Connection was ended by remote host >ftp> > >The uploaded file was 12 226 033 bytes. Neither the log nor the result codes show a successfully completed upload. Are you sure the upload was a success?
confirmation ? what tools you use to upgrade?
I would say typical client will tell you 'succesfully transferred xxxx @ xxxkbps...' etc -- Regards, Bernard Cheah http://www.microsoft.com/iis/ http://www.iiswebcastseries.com/ http://www.msmvps.com/bernard/ [quoted text, click to view] "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:uu4eXaCYFHA.2740@TK2MSFTNGP14.phx.gbl... > Hello, > > we are running Web Server Edition and we have troubles with FTP. > When files above approx. 5 MB are uploaded to server, files are > successfuly uploaded, > but no confirmation come from server, so communication failed without any > log event or error message. > > Thank you very much for any advice. > > Miroslav > > > >
Thank you for you reply.
That is it: Client didn't get answer from server "succesfully transferred xxxx @..." We tried different FTP clients. Sincerely Miroslav -- "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:u2AVr9CYFHA.1240@TK2MSFTNGP14.phx.gbl... [quoted text, click to view] > confirmation ? what tools you use to upgrade? > I would say typical client will tell you 'succesfully transferred xxxx @ xxxkbps...' etc > > -- > Regards, > Bernard Cheah > http://www.microsoft.com/iis/ > http://www.iiswebcastseries.com/ > http://www.msmvps.com/bernard/ > > > "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:uu4eXaCYFHA.2740@TK2MSFTNGP14.phx.gbl... >> Hello, >> >> we are running Web Server Edition and we have troubles with FTP. >> When files above approx. 5 MB are uploaded to server, files are successfuly uploaded, >> but no confirmation come from server, so communication failed without any log event or error message. >> >> Thank you very much for any advice. >> >> Miroslav >> >> >> >> > >
Even ftp.exe ?
what about the status code in ftp log file ? -- Regards, Bernard Cheah http://www.microsoft.com/iis/ http://www.iiswebcastseries.com/ http://www.msmvps.com/bernard/ [quoted text, click to view] "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:Ocyn6IDYFHA.1796@TK2MSFTNGP15.phx.gbl... > Thank you for you reply. > > That is it: Client didn't get answer from server "succesfully transferred > xxxx @..." > We tried different FTP clients. > > Sincerely > Miroslav > -- > > "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku > news:u2AVr9CYFHA.1240@TK2MSFTNGP14.phx.gbl... >> confirmation ? what tools you use to upgrade? >> I would say typical client will tell you 'succesfully transferred xxxx @ >> xxxkbps...' etc >> >> -- >> Regards, >> Bernard Cheah >> http://www.microsoft.com/iis/ >> http://www.iiswebcastseries.com/ >> http://www.msmvps.com/bernard/ >> >> >> "Miroslav Knápek" <knapek@mmsw.cz> wrote in message >> news:uu4eXaCYFHA.2740@TK2MSFTNGP14.phx.gbl... >>> Hello, >>> >>> we are running Web Server Edition and we have troubles with FTP. >>> When files above approx. 5 MB are uploaded to server, files are >>> successfuly uploaded, >>> but no confirmation come from server, so communication failed without >>> any log event or error message. >>> >>> Thank you very much for any advice. >>> >>> Miroslav >>> >>> >>> >>> >> >> > >
Hello Jeff,
yes, I am sure upload was completed successfully. I also found in system event log information about over time of this connection. Time is set to 300 sec. I thought if communication is running, over time can not happen. Am I right or mistaken? Thank you very much Miroslav -- "Jeff Cochran" <jeff.nospam@zina.com> píse v diskusním príspevku news:42a1c706.6816578@msnews.microsoft.com... [quoted text, click to view] > On Tue, 24 May 2005 13:37:23 +0200, "Miroslav Knápek" <knapek@mmsw.cz> > wrote: > >>Dear Bernard, >> >>thank you very much: >> >>Here is my FTPLOG listing: >>#Fields: date time c-ip cs-username s-sitename s-port cs-method cs-uri-stem cs-uri-query sc-status sc-win32-status sc-bytes >>cs-bytes >>time-taken cs-version cs-host cs(User-Agent) cs(Cookie) cs(Referer) >>2005-05-24 11:17:16 82.99.129.29 knapek MSFTPSVC1 21 [136]USER knapek - 331 0 0 0 0 FTP - - - - >>2005-05-24 11:17:23 82.99.129.29 knapek MSFTPSVC1 21 [136]PASS - - 230 0 0 0 15 FTP - - - - >>2005-05-24 11:28:26 82.99.129.29 knapek MSFTPSVC1 21 [136]created /knapek/AVG7QT.DAT - 226 0 0 12226033 633954 FTP - - - - >>2005-05-24 11:29:27 82.99.129.29 knapek MSFTPSVC1 21 [136]closed - - 421 121 0 0 694844 FTP - - - - >> >>I used FTP.EXE, that says: >> >>C:\Documents and Settings\Administrator>ftp www.mmsw.cz >>System is connected to ns.mmsw.cz. >>220 Microsoft FTP Service >>User (ns.mmsw.cz:(none)): knapek >>331 Password required for knapek. >>Heslo: >>230 User knapek logged in. >>ftp> put c:\avg7qt.dat >>200 PORT command successful. >>150 Opening ASCII mode data connection for AVG7QT.DAT. >>Connection was ended by remote host >>ftp> >> >>The uploaded file was 12 226 033 bytes. > > Neither the log nor the result codes show a successfully completed > upload. Are you sure the upload was a success? > > Jeff
The event log you might see is the idle timeout.
But from your log, it doesn't shows that the upload was successful. if you upload the file at the server itself. same error ? -- Regards, Bernard Cheah http://www.microsoft.com/iis/ http://www.iiswebcastseries.com/ http://www.msmvps.com/bernard/ [quoted text, click to view] "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:%23DcLKBPYFHA.3488@tk2msftngp13.phx.gbl... > Hello Jeff, > > yes, I am sure upload was completed successfully. > I also found in system event log information about over time of this > connection. > Time is set to 300 sec. > I thought if communication is running, over time can not happen. Am I > right or mistaken? > > Thank you very much > Miroslav > -- > > "Jeff Cochran" <jeff.nospam@zina.com> píse v diskusním príspevku > news:42a1c706.6816578@msnews.microsoft.com... >> On Tue, 24 May 2005 13:37:23 +0200, "Miroslav Knápek" <knapek@mmsw.cz> >> wrote: >> >>>Dear Bernard, >>> >>>thank you very much: >>> >>>Here is my FTPLOG listing: >>>#Fields: date time c-ip cs-username s-sitename s-port cs-method >>>cs-uri-stem cs-uri-query sc-status sc-win32-status sc-bytes cs-bytes >>>time-taken cs-version cs-host cs(User-Agent) cs(Cookie) cs(Referer) >>>2005-05-24 11:17:16 82.99.129.29 knapek MSFTPSVC1 21 [136]USER knapek - >>>331 0 0 0 0 FTP - - - - >>>2005-05-24 11:17:23 82.99.129.29 knapek MSFTPSVC1 21 [136]PASS - - 230 0 >>>0 0 15 FTP - - - - >>>2005-05-24 11:28:26 82.99.129.29 knapek MSFTPSVC1 21 [136]created >>>/knapek/AVG7QT.DAT - 226 0 0 12226033 633954 FTP - - - - >>>2005-05-24 11:29:27 82.99.129.29 knapek MSFTPSVC1 21 [136]closed - - 421 >>>121 0 0 694844 FTP - - - - >>> >>>I used FTP.EXE, that says: >>> >>>C:\Documents and Settings\Administrator>ftp www.mmsw.cz >>>System is connected to ns.mmsw.cz. >>>220 Microsoft FTP Service >>>User (ns.mmsw.cz:(none)): knapek >>>331 Password required for knapek. >>>Heslo: >>>230 User knapek logged in. >>>ftp> put c:\avg7qt.dat >>>200 PORT command successful. >>>150 Opening ASCII mode data connection for AVG7QT.DAT. >>>Connection was ended by remote host >>>ftp> >>> >>>The uploaded file was 12 226 033 bytes. >> >> Neither the log nor the result codes show a successfully completed >> upload. Are you sure the upload was a success? >> >> Jeff > >
Pardon me, my english is bad.
I didn't understand your question: "if you upload the file at the server itself. same error ?" What exactly does idle timeout mean? Does it happen if upload take time more than limit? Or it shoud only happen if no byte is moved within time limit? Sincerely Miroslav -- "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:uF%23xf8PYFHA.1092@tk2msftngp13.phx.gbl... [quoted text, click to view] > The event log you might see is the idle timeout. > But from your log, it doesn't shows that the upload was successful. > > if you upload the file at the server itself. same error ? > > > -- > Regards, > Bernard Cheah > http://www.microsoft.com/iis/ > http://www.iiswebcastseries.com/ > http://www.msmvps.com/bernard/ > > > "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:%23DcLKBPYFHA.3488@tk2msftngp13.phx.gbl... >> Hello Jeff, >> >> yes, I am sure upload was completed successfully. >> I also found in system event log information about over time of this connection. >> Time is set to 300 sec. >> I thought if communication is running, over time can not happen. Am I right or mistaken? >> >> Thank you very much >> Miroslav >> -- >> >> "Jeff Cochran" <jeff.nospam@zina.com> píse v diskusním príspevku news:42a1c706.6816578@msnews.microsoft.com... >>> On Tue, 24 May 2005 13:37:23 +0200, "Miroslav Knápek" <knapek@mmsw.cz> >>> wrote: >>> >>>>Dear Bernard, >>>> >>>>thank you very much: >>>> >>>>Here is my FTPLOG listing: >>>>#Fields: date time c-ip cs-username s-sitename s-port cs-method cs-uri-stem cs-uri-query sc-status sc-win32-status sc-bytes >>>>cs-bytes >>>>time-taken cs-version cs-host cs(User-Agent) cs(Cookie) cs(Referer) >>>>2005-05-24 11:17:16 82.99.129.29 knapek MSFTPSVC1 21 [136]USER knapek - 331 0 0 0 0 FTP - - - - >>>>2005-05-24 11:17:23 82.99.129.29 knapek MSFTPSVC1 21 [136]PASS - - 230 0 0 0 15 FTP - - - - >>>>2005-05-24 11:28:26 82.99.129.29 knapek MSFTPSVC1 21 [136]created /knapek/AVG7QT.DAT - 226 0 0 12226033 633954 FTP - - - - >>>>2005-05-24 11:29:27 82.99.129.29 knapek MSFTPSVC1 21 [136]closed - - 421 121 0 0 694844 FTP - - - - >>>> >>>>I used FTP.EXE, that says: >>>> >>>>C:\Documents and Settings\Administrator>ftp www.mmsw.cz >>>>System is connected to ns.mmsw.cz. >>>>220 Microsoft FTP Service >>>>User (ns.mmsw.cz:(none)): knapek >>>>331 Password required for knapek. >>>>Heslo: >>>>230 User knapek logged in. >>>>ftp> put c:\avg7qt.dat >>>>200 PORT command successful. >>>>150 Opening ASCII mode data connection for AVG7QT.DAT. >>>>Connection was ended by remote host >>>>ftp> >>>> >>>>The uploaded file was 12 226 033 bytes. >>> >>> Neither the log nor the result codes show a successfully completed >>> upload. Are you sure the upload was a success? >>> >>> Jeff >> >> > >
On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Knápek" <knapek@mmsw.cz>
[quoted text, click to view] wrote: >Pardon me, my english is bad. >I didn't understand your question: "if you upload the file at the server itself. same error ?" > >What exactly does idle timeout mean? Idle timeout is if the connection is ide, no data transferring across it. [quoted text, click to view] >Does it happen if upload take time more than limit? Not unless the transmission has already stopped. [quoted text, click to view] >Or it shoud only happen if no byte is moved within time limit? That's it. But you log still didn't show the file transfer completed. Was the log from the same time as the transfer that you say completed?
and for "if you upload the file at the server itself. same error ?"
I meant if you try to do the file uploading @ the server itself. E.g. go to the ftp server, and try upload the file at that local machine. -- Regards, Bernard Cheah http://www.microsoft.com/iis/ http://www.iiswebcastseries.com/ http://www.msmvps.com/bernard/ [quoted text, click to view] "Jeff Cochran" <jeff.nospam@zina.com> wrote in message news:429f44f1.104577296@msnews.microsoft.com... > On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Knápek" <knapek@mmsw.cz> > wrote: > >>Pardon me, my english is bad. >>I didn't understand your question: "if you upload the file at the server >>itself. same error ?" >> >>What exactly does idle timeout mean? > > Idle timeout is if the connection is ide, no data transferring across > it. > >>Does it happen if upload take time more than limit? > > Not unless the transmission has already stopped. > >>Or it shoud only happen if no byte is moved within time limit? > > That's it. > > But you log still didn't show the file transfer completed. Was the > log from the same time as the transfer that you say completed? > > Jeff
Hello Jeff,
thank you for your help. Yes - event log has message in same time as IIS has. (IIS log uses local time shift 2 hours.) Event Type: Warning Event Source: MSFTPSVC Event Category: None Event ID: 10 Date: 24.5.2005 Time: 13:29:27 User: N/A Computer: MMSWSERVER Description: User knapek at host 82.99.129.29 has timed-out after 300 seconds of inactivity. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Now I think I know that my problem is - no upload ended successfully confirmation comes. But what can I do with it? Sincerely Miroslav -- "Jeff Cochran" <jeff.nospam@zina.com> píse v diskusním príspevku news:429f44f1.104577296@msnews.microsoft.com... [quoted text, click to view] > On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Knápek" <knapek@mmsw.cz> > wrote: > >>Pardon me, my english is bad. >>I didn't understand your question: "if you upload the file at the server itself. same error ?" >> >>What exactly does idle timeout mean? > > Idle timeout is if the connection is ide, no data transferring across > it. > >>Does it happen if upload take time more than limit? > > Not unless the transmission has already stopped. > >>Or it shoud only happen if no byte is moved within time limit? > > That's it. > > But you log still didn't show the file transfer completed. Was the > log from the same time as the transfer that you say completed? > > Jeff
Hello Bernard,
now I understood. Uploading at local works well, but it takes 2 seconds only. Sincerely Miroslav -- "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:%23watCnbYFHA.2996@TK2MSFTNGP10.phx.gbl... [quoted text, click to view] > and for "if you upload the file at the server itself. same error ?" > > I meant if you try to do the file uploading @ the server itself. E.g. go to the ftp server, and try upload the file at that local > machine. > > -- > Regards, > Bernard Cheah > http://www.microsoft.com/iis/ > http://www.iiswebcastseries.com/ > http://www.msmvps.com/bernard/ > > > "Jeff Cochran" <jeff.nospam@zina.com> wrote in message news:429f44f1.104577296@msnews.microsoft.com... >> On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Knápek" <knapek@mmsw.cz> >> wrote: >> >>>Pardon me, my english is bad. >>>I didn't understand your question: "if you upload the file at the server itself. same error ?" >>> >>>What exactly does idle timeout mean? >> >> Idle timeout is if the connection is ide, no data transferring across >> it. >> >>>Does it happen if upload take time more than limit? >> >> Not unless the transmission has already stopped. >> >>>Or it shoud only happen if no byte is moved within time limit? >> >> That's it. >> >> But you log still didn't show the file transfer completed. Was the >> log from the same time as the transfer that you say completed? >> >> Jeff > >
Mm.. in this case. it could be network connection issue.
Any proxy, firewall between the client machines and ftp server? and I assumed you got the 'succesful upload' msgs when uploading at local server. -- Regards, Bernard Cheah http://www.microsoft.com/iis/ http://www.iiswebcastseries.com/ http://www.msmvps.com/bernard/ [quoted text, click to view] "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:%23I3g2wbYFHA.3096@TK2MSFTNGP15.phx.gbl... > Hello Bernard, > > now I understood. > Uploading at local works well, but it takes 2 seconds only. > > Sincerely Miroslav > > -- > > "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku > news:%23watCnbYFHA.2996@TK2MSFTNGP10.phx.gbl... >> and for "if you upload the file at the server itself. same error ?" >> >> I meant if you try to do the file uploading @ the server itself. E.g. go >> to the ftp server, and try upload the file at that local machine. >> >> -- >> Regards, >> Bernard Cheah >> http://www.microsoft.com/iis/ >> http://www.iiswebcastseries.com/ >> http://www.msmvps.com/bernard/ >> >> >> "Jeff Cochran" <jeff.nospam@zina.com> wrote in message >> news:429f44f1.104577296@msnews.microsoft.com... >>> On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Knápek" <knapek@mmsw.cz> >>> wrote: >>> >>>>Pardon me, my english is bad. >>>>I didn't understand your question: "if you upload the file at the server >>>>itself. same error ?" >>>> >>>>What exactly does idle timeout mean? >>> >>> Idle timeout is if the connection is ide, no data transferring across >>> it. >>> >>>>Does it happen if upload take time more than limit? >>> >>> Not unless the transmission has already stopped. >>> >>>>Or it shoud only happen if no byte is moved within time limit? >>> >>> That's it. >>> >>> But you log still didn't show the file transfer completed. Was the >>> log from the same time as the transfer that you say completed? >>> >>> Jeff >> >> > >
I am not quite sure, because a lot of my customers from very different locations complain to this problem.
There is only standard Windows 2003 SP1 Firewal on our server. Thank you very much Miroslav -- "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:OJCaY5bYFHA.228@TK2MSFTNGP12.phx.gbl... [quoted text, click to view] > Mm.. in this case. it could be network connection issue. > Any proxy, firewall between the client machines and ftp server? > > and I assumed you got the 'succesful upload' msgs when uploading at local server. > > -- > Regards, > Bernard Cheah > http://www.microsoft.com/iis/ > http://www.iiswebcastseries.com/ > http://www.msmvps.com/bernard/ > > > "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:%23I3g2wbYFHA.3096@TK2MSFTNGP15.phx.gbl... >> Hello Bernard, >> >> now I understood. >> Uploading at local works well, but it takes 2 seconds only. >> >> Sincerely Miroslav >> >> -- >> >> "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:%23watCnbYFHA.2996@TK2MSFTNGP10.phx.gbl... >>> and for "if you upload the file at the server itself. same error ?" >>> >>> I meant if you try to do the file uploading @ the server itself. E.g. go to the ftp server, and try upload the file at that >>> local machine. >>> >>> -- >>> Regards, >>> Bernard Cheah >>> http://www.microsoft.com/iis/ >>> http://www.iiswebcastseries.com/ >>> http://www.msmvps.com/bernard/ >>> >>> >>> "Jeff Cochran" <jeff.nospam@zina.com> wrote in message news:429f44f1.104577296@msnews.microsoft.com... >>>> On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Knápek" <knapek@mmsw.cz> >>>> wrote: >>>> >>>>>Pardon me, my english is bad. >>>>>I didn't understand your question: "if you upload the file at the server itself. same error ?" >>>>> >>>>>What exactly does idle timeout mean? >>>> >>>> Idle timeout is if the connection is ide, no data transferring across >>>> it. >>>> >>>>>Does it happen if upload take time more than limit? >>>> >>>> Not unless the transmission has already stopped. >>>> >>>>>Or it shoud only happen if no byte is moved within time limit? >>>> >>>> That's it. >>>> >>>> But you log still didn't show the file transfer completed. Was the >>>> log from the same time as the transfer that you say completed? >>>> >>>> Jeff >>> >>> >> >> > >
Hello Bernard,
I turn on Windows Firewall Log and here is its result: date time action protocol src-ip dst-ip src-port = dst-port size tcpflags tcpsyn tcpack tcpwin icmptype icmpcode info = path 2005-05-26 13:31:29 DROP TCP 82.99.129.29 195.146.99.130 2582 = 20 40 A 69918819 1748594670 0 - - - = RECEIVE Could you help me with its evaluation? Why there is port 20, if my FTP server runs on default port 21? Sincerely Miroslav --=20 =20 "Bernard" <qbernard@hotmail.com.discuss> p=ED=9Ae v diskusn=EDm = p=F8=EDsp=ECvku news:OJCaY5bYFHA.228@TK2MSFTNGP12.phx.gbl... [quoted text, click to view] > Mm.. in this case. it could be network connection issue.
> Any proxy, firewall between the client machines and ftp server? >=20 > and I assumed you got the 'succesful upload' msgs when uploading at = local=20 > server. >=20 > --=20 > Regards, > Bernard Cheah > http://www.microsoft.com/iis/ > http://www.iiswebcastseries.com/ > http://www.msmvps.com/bernard/ >=20 >=20 > "Miroslav Kn=E1pek" <knapek@mmsw.cz> wrote in message=20 > news:%23I3g2wbYFHA.3096@TK2MSFTNGP15.phx.gbl... >> Hello Bernard, >> >> now I understood. >> Uploading at local works well, but it takes 2 seconds only. >> >> Sincerely Miroslav >> >> --=20 >> >> "Bernard" <qbernard@hotmail.com.discuss> p=ED=9Ae v diskusn=EDm = p=F8=EDsp=ECvku=20 >> news:%23watCnbYFHA.2996@TK2MSFTNGP10.phx.gbl... >>> and for "if you upload the file at the server itself. same error ?" >>> >>> I meant if you try to do the file uploading @ the server itself. = E.g. go=20 >>> to the ftp server, and try upload the file at that local machine. >>> >>> --=20 >>> Regards, >>> Bernard Cheah >>> http://www.microsoft.com/iis/ >>> http://www.iiswebcastseries.com/ >>> http://www.msmvps.com/bernard/ >>> >>> >>> "Jeff Cochran" <jeff.nospam@zina.com> wrote in message=20 >>> news:429f44f1.104577296@msnews.microsoft.com... >>>> On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Kn=E1pek" = <knapek@mmsw.cz> >>>> wrote: >>>> >>>>>Pardon me, my english is bad. >>>>>I didn't understand your question: "if you upload the file at the = server=20 >>>>>itself. same error ?" >>>>> >>>>>What exactly does idle timeout mean? >>>> >>>> Idle timeout is if the connection is ide, no data transferring = across >>>> it. >>>> >>>>>Does it happen if upload take time more than limit? >>>> >>>> Not unless the transmission has already stopped. >>>> >>>>>Or it shoud only happen if no byte is moved within time limit? >>>> >>>> That's it. >>>> >>>> But you log still didn't show the file transfer completed. Was the >>>> log from the same time as the transfer that you say completed? >>>> >>>> Jeff >>> >>> >> >>=20 >=20
It's ok. because 21 is the control port while 20 is the data channel. this
apply to active mode. Do all the clients having the same problem or only a few ? if you try to connect from another host remotely, do you able to upload it and get a successful message ? -- Regards, Bernard Cheah http://www.microsoft.com/iis/ http://www.iiswebcastseries.com/ http://www.msmvps.com/bernard/ [quoted text, click to view] "Miroslav Knápek" <knapek@mmsw.cz> wrote in message Hello Bernard,news:eAwydgeYFHA.4032@tk2msftngp13.phx.gbl... I turn on Windows Firewall Log and here is its result: date time action protocol src-ip dst-ip src-port dst-port size tcpflags tcpsyn tcpack tcpwin icmptype icmpcode info path 2005-05-26 13:31:29 DROP TCP 82.99.129.29 195.146.99.130 2582 20 40 A 69918819 1748594670 0 - - - RECEIVE Could you help me with its evaluation? Why there is port 20, if my FTP server runs on default port 21? Sincerely Miroslav -- "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:OJCaY5bYFHA.228@TK2MSFTNGP12.phx.gbl... [quoted text, click to view] > Mm.. in this case. it could be network connection issue.
> Any proxy, firewall between the client machines and ftp server? > > and I assumed you got the 'succesful upload' msgs when uploading at local > server. > > -- > Regards, > Bernard Cheah > http://www.microsoft.com/iis/ > http://www.iiswebcastseries.com/ > http://www.msmvps.com/bernard/ > > > "Miroslav Knápek" <knapek@mmsw.cz> wrote in message > news:%23I3g2wbYFHA.3096@TK2MSFTNGP15.phx.gbl... >> Hello Bernard, >> >> now I understood. >> Uploading at local works well, but it takes 2 seconds only. >> >> Sincerely Miroslav >> >> -- >> >> "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku >> news:%23watCnbYFHA.2996@TK2MSFTNGP10.phx.gbl... >>> and for "if you upload the file at the server itself. same error ?" >>> >>> I meant if you try to do the file uploading @ the server itself. E.g. go >>> to the ftp server, and try upload the file at that local machine. >>> >>> -- >>> Regards, >>> Bernard Cheah >>> http://www.microsoft.com/iis/ >>> http://www.iiswebcastseries.com/ >>> http://www.msmvps.com/bernard/ >>> >>> >>> "Jeff Cochran" <jeff.nospam@zina.com> wrote in message >>> news:429f44f1.104577296@msnews.microsoft.com... >>>> On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Knápek" <knapek@mmsw.cz> >>>> wrote: >>>> >>>>>Pardon me, my english is bad. >>>>>I didn't understand your question: "if you upload the file at the >>>>>server >>>>>itself. same error ?" >>>>> >>>>>What exactly does idle timeout mean? >>>> >>>> Idle timeout is if the connection is ide, no data transferring across >>>> it. >>>> >>>>>Does it happen if upload take time more than limit? >>>> >>>> Not unless the transmission has already stopped. >>>> >>>>>Or it shoud only happen if no byte is moved within time limit? >>>> >>>> That's it. >>>> >>>> But you log still didn't show the file transfer completed. Was the >>>> log from the same time as the transfer that you say completed? >>>> >>>> Jeff >>> >>> >> >> > >
I am not quite sure if all customers have same problem, but I think so.
Port 20 is not allowed in Windows Firewall even FTP is allowed. Now I turned off Firewall completely and we will see. If it is the problem, I will allow this port. I let you know my result. Thank you very much for your advices! Miroslav -- "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:%23cqUEXmYFHA.3184@TK2MSFTNGP15.phx.gbl... [quoted text, click to view] > It's ok. because 21 is the control port while 20 is the data channel. this apply to active mode. Do all the clients having the > same problem or only a few ? > > if you try to connect from another host remotely, do you able to upload it and get a successful message ? > > -- > Regards, > Bernard Cheah > http://www.microsoft.com/iis/ > http://www.iiswebcastseries.com/ > http://www.msmvps.com/bernard/ > > > "Miroslav Knápek" <knapek@mmsw.cz> wrote in message news:eAwydgeYFHA.4032@tk2msftngp13.phx.gbl... > Hello Bernard, > > I turn on Windows Firewall Log and here is its result: > > date time action protocol src-ip dst-ip src-port dst-port size tcpflags tcpsyn tcpack tcpwin > icmptype icmpcode info path > 2005-05-26 13:31:29 DROP TCP 82.99.129.29 195.146.99.130 2582 20 40 A 69918819 1748594670 > - - - RECEIVE > > Could you help me with its evaluation? > Why there is port 20, if my FTP server runs on default port 21? > > Sincerely Miroslav > > -- > > "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku news:OJCaY5bYFHA.228@TK2MSFTNGP12.phx.gbl... >> Mm.. in this case. it could be network connection issue. >> Any proxy, firewall between the client machines and ftp server? >> >> and I assumed you got the 'succesful upload' msgs when uploading at local >> server. >> >> -- >> Regards, >> Bernard Cheah >> http://www.microsoft.com/iis/ >> http://www.iiswebcastseries.com/ >> http://www.msmvps.com/bernard/ >> >> >> "Miroslav Knápek" <knapek@mmsw.cz> wrote in message >> news:%23I3g2wbYFHA.3096@TK2MSFTNGP15.phx.gbl... >>> Hello Bernard, >>> >>> now I understood. >>> Uploading at local works well, but it takes 2 seconds only. >>> >>> Sincerely Miroslav >>> >>> -- >>> >>> "Bernard" <qbernard@hotmail.com.discuss> píše v diskusním pøíspìvku >>> news:%23watCnbYFHA.2996@TK2MSFTNGP10.phx.gbl... >>>> and for "if you upload the file at the server itself. same error ?" >>>> >>>> I meant if you try to do the file uploading @ the server itself. E.g. go >>>> to the ftp server, and try upload the file at that local machine. >>>> >>>> -- >>>> Regards, >>>> Bernard Cheah >>>> http://www.microsoft.com/iis/ >>>> http://www.iiswebcastseries.com/ >>>> http://www.msmvps.com/bernard/ >>>> >>>> >>>> "Jeff Cochran" <jeff.nospam@zina.com> wrote in message >>>> news:429f44f1.104577296@msnews.microsoft.com... >>>>> On Wed, 25 May 2005 11:51:10 +0200, "Miroslav Knápek" <knapek@mmsw.cz> >>>>> wrote: >>>>> >>>>>>Pardon me, my english is bad. >>>>>>I didn't understand your question: "if you upload the file at the server >>>>>>itself. same error ?" >>>>>> >>>>>>What exactly does idle timeout mean? >>>>> >>>>> Idle timeout is if the connection is ide, no data transferring across >>>>> it. >>>>> >>>>>>Does it happen if upload take time more than limit? >>>>> >>>>> Not unless the transmission has already stopped. >>>>> >>>>>>Or it shoud only happen if no byte is moved within time limit? >>>>> >>>>> That's it. >>>>> >>>>> But you log still didn't show the file transfer completed. Was the >>>>> log from the same time as the transfer that you say completed? >>>>> >>>>> Jeff >>>> >>>> >>> >>> >> >> >
Turning off the Firewall will not help this. I have done so & I am still getting hundreds of errors (hosted FTP except that my server will randomly reboot and often hangs completely. I have heavy traffic on my server and FTP files over 100MB in size. If anyone has ANY info, I would certainly appreciate it Thanks, S -- SkinlessFran ----------------------------------------------------------------------- SkinlessFrank's Profile: http://www.highdots.com/forums/m103 View this thread: http://www.highdots.com/forums/t128479
Clarification - I am getting a message like the following: " User IEUser@ at host xxx.xx.x.xxx has timed-out after 120 seconds o inactivity. For more information, see Help and Support Center a http://go.microsoft.com/fwlink/events.asp. " Type: Warning Source: MSFTPSVC Category: None Event ID: 10 User: N/A this is the only indication of a problem before my server crashes/hand and needs physical "hard" re-boot :mad -- SkinlessFran ----------------------------------------------------------------------- SkinlessFrank's Profile: http://www.highdots.com/forums/m103 View this thread: http://www.highdots.com/forums/t128479
Can you repost your problem statement?
And always test ftp connectivity issue with ftp.exe first. -- Regards, Bernard Cheah http://www.iis-resources.com/ http://www.iiswebcastseries.com/ http://www.msmvps.com/bernard/ [quoted text, click to view] "SkinlessFrank" <SkinlessFrank.1wto61@no-mx.forums.yourdomain.com.au> wrote in message news:SkinlessFrank.1wto61@no-mx.forums.yourdomain.com.au... > > Clarification - I am getting a message like the following: > " > User IEUser@ at host xxx.xx.x.xxx has timed-out after 120 seconds of > inactivity. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > " > > Type: Warning > Source: MSFTPSVC > Category: None > Event ID: 10 > User: N/A > > this is the only indication of a problem before my server crashes/hands > and needs physical "hard" re-boot :mad: > > > -- > SkinlessFrank > ------------------------------------------------------------------------ > SkinlessFrank's Profile: http://www.highdots.com/forums/m1039 > View this thread: http://www.highdots.com/forums/t1284792 >
Here is MY problem: Server running ONLY FTP services (web, et al. are off). The syste mysteriously reboots occasionally. As more traffic hits the system reboots become more frequent. Finally the system hangs fully (assum blue screen), it is a dedicated hosted server and I have to remotel reboot via a web app (1and1.com) or call their "support" team t physically push the off/on button. Just last week the server die completely and I had to re-deploy on a new hosted server. The ONLY thing in the Event logs were the "Event ID: 10" that I liste in my previous post. I provided DUMP files to Microsoft with their crash analsys program but they said it was "probably" hardware. This server (below) is blade server IIRC, and my old one was similar, except it only had 512M RAM and was a slower centrino processor Server specs: OS Name Microsoft(R) Windows(R) Server 2003, Web Edition Version 5.2.3790 Service Pack 1 Build 3790 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name <removed> System Manufacturer VIA TECHNOLOGIES, INC. System Model P4M266-8235 System Type X86-based PC Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2404 Mhz BIOS Version/Date Award Software International, Inc. 6.00 PG 11/22/2002 SMBIOS Version 2.2 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.2.3790.183 (srv03_sp1_rtm.050324-1447)" User Name Not Available Time Zone Eastern Daylight Time Total Physical Memory 1,015.48 MB Available Physical Memory 766.12 MB Total Virtual Memory 2.40 GB Available Virtual Memory 2.28 GB Page File Space 1.49 GB Page File C:\pagefile.sy -- SkinlessFran ----------------------------------------------------------------------- SkinlessFrank's Profile: http://www.highdots.com/forums/m103 View this thread: http://www.highdots.com/forums/t128479
Hi there,
Typically, these problem of rebooting, hanging up more often because of Power Supply, Memory, CPU Overheated. You might look into that!! J.H [quoted text, click to view] "SkinlessFrank" <SkinlessFrank.1wwg5z@no-mx.forums.yourdomain.com.au> wrote in message news:SkinlessFrank.1wwg5z@no-mx.forums.yourdomain.com.au... > > Here is MY problem: > > Server running ONLY FTP services (web, et al. are off). The system > mysteriously reboots occasionally. As more traffic hits the system, > reboots become more frequent. Finally the system hangs fully (assume > blue screen), it is a dedicated hosted server and I have to remotely > reboot via a web app (1and1.com) or call their "support" team to > physically push the off/on button. Just last week the server died > completely and I had to re-deploy on a new hosted server. > > The ONLY thing in the Event logs were the "Event ID: 10" that I listed > in my previous post. > > I provided DUMP files to Microsoft with their crash analsys program, > but they said it was "probably" hardware. This server (below) is a > blade server IIRC, and my old one was similar, except it only had 512MB > RAM and was a slower centrino processor > > Server specs: > OS Name Microsoft(R) Windows(R) Server 2003, Web Edition > Version 5.2.3790 Service Pack 1 Build 3790 > Other OS Description Not Available > OS Manufacturer Microsoft Corporation > System Name <removed> > System Manufacturer VIA TECHNOLOGIES, INC. > System Model P4M266-8235 > System Type X86-based PC > Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2404 Mhz > BIOS Version/Date Award Software International, Inc. 6.00 PG, > 11/22/2002 > SMBIOS Version 2.2 > Windows Directory C:\WINDOWS > System Directory C:\WINDOWS\system32 > Boot Device \Device\HarddiskVolume1 > Locale United States > Hardware Abstraction Layer Version = "5.2.3790.1830 > (srv03_sp1_rtm.050324-1447)" > User Name Not Available > Time Zone Eastern Daylight Time > Total Physical Memory 1,015.48 MB > Available Physical Memory 766.12 MB > Total Virtual Memory 2.40 GB > Available Virtual Memory 2.28 GB > Page File Space 1.49 GB > Page File C:\pagefile.sys > > > -- > SkinlessFrank > ------------------------------------------------------------------------ > SkinlessFrank's Profile: http://www.highdots.com/forums/m1039 > View this thread: http://www.highdots.com/forums/t1284792 >
Well, my knowledge per event id 10 for msftpsvc is when the user idle for
more that configured time, he/she will get disconnected and IIS will write an event log entry for that. But this indicating that the hang/crash is cause by ftp service. I would suggest you fully patch the machine, run virus scanner and check event log again. -- Regards, Bernard Cheah http://www.iis-resources.com/ http://www.iiswebcastseries.com/ http://www.msmvps.com/bernard/ [quoted text, click to view] "SkinlessFrank" <SkinlessFrank.1wwg5z@no-mx.forums.yourdomain.com.au> wrote in message news:SkinlessFrank.1wwg5z@no-mx.forums.yourdomain.com.au... > > Here is MY problem: > > Server running ONLY FTP services (web, et al. are off). The system > mysteriously reboots occasionally. As more traffic hits the system, > reboots become more frequent. Finally the system hangs fully (assume > blue screen), it is a dedicated hosted server and I have to remotely > reboot via a web app (1and1.com) or call their "support" team to > physically push the off/on button. Just last week the server died > completely and I had to re-deploy on a new hosted server. > > The ONLY thing in the Event logs were the "Event ID: 10" that I listed > in my previous post. > > I provided DUMP files to Microsoft with their crash analsys program, > but they said it was "probably" hardware. This server (below) is a > blade server IIRC, and my old one was similar, except it only had 512MB > RAM and was a slower centrino processor > > Server specs: > OS Name Microsoft(R) Windows(R) Server 2003, Web Edition > Version 5.2.3790 Service Pack 1 Build 3790 > Other OS Description Not Available > OS Manufacturer Microsoft Corporation > System Name <removed> > System Manufacturer VIA TECHNOLOGIES, INC. > System Model P4M266-8235 > System Type X86-based PC > Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2404 Mhz > BIOS Version/Date Award Software International, Inc. 6.00 PG, > 11/22/2002 > SMBIOS Version 2.2 > Windows Directory C:\WINDOWS > System Directory C:\WINDOWS\system32 > Boot Device \Device\HarddiskVolume1 > Locale United States > Hardware Abstraction Layer Version = "5.2.3790.1830 > (srv03_sp1_rtm.050324-1447)" > User Name Not Available > Time Zone Eastern Daylight Time > Total Physical Memory 1,015.48 MB > Available Physical Memory 766.12 MB > Total Virtual Memory 2.40 GB > Available Virtual Memory 2.28 GB > Page File Space 1.49 GB > Page File C:\pagefile.sys > > > -- > SkinlessFrank > ------------------------------------------------------------------------ > SkinlessFrank's Profile: http://www.highdots.com/forums/m1039 > View this thread: http://www.highdots.com/forums/t1284792 >
Hi,
We have NEC servers and if we patch them, we cannot get any support anymore because its not comform by NEC. Also, they servers and system software is only built on the type of hardware (thats what they say). So my question is : is there allready a separate patch (with KB number will be great to know) that can solve this problem? regards, Patrickvs From http://www.developmentnow.com/g/90_2005_5_0_0_526383/IIS-6-FTP-problem.htm Posted via DevelopmentNow.com Groups
what issue of support you referring ?
for event id 10 http://www.eventid.net/display.asp?eventid=10&eventno=35&source=MSFTPSVC&phase=1 this is idle timeout information event log. you can't do anything to stop this. -- Regards, Bernard Cheah http://www.iis.net/ http://www.iis-resources.com/ http://msmvps.com/blogs/bernard/ [quoted text, click to view] "Patrick VS" <patrick.vansteenpaal@sdp.be> wrote in message news:ec753c86-2759-448c-b6cd-c6551cfabb0a@developmentnow.com... > Hi, > > We have NEC servers and if we patch them, we cannot get any support > anymore because its not comform by NEC. > > Also, they servers and system software is only built on the type of > hardware (thats what they say). > > So my question is : > > is there allready a separate patch (with KB number will be great to know) > that can solve this problem? > > > regards, > > Patrickvs > > > From > http://www.developmentnow.com/g/90_2005_5_0_0_526383/IIS-6-FTP-problem.htm > > Posted via DevelopmentNow.com Groups > http://www.developmentnow.com
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