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iis ftp : FTP Folder Error, Windows cannot access this folder


Christopher.Hoche NO[at]SPAM gmail.com
5/22/2006 6:58:32 AM
Hey guys,

Im having some problems this morning with the creation of my FTP
site...

I can successfully get to the site internally, but I can not
externally. The external user seems to be able to reach the server, and
when entering the username and password they receive a message as
follows:

""FTP Folder Error
Windows cannot access this folder. Make sure that you typed the file
name correctly and that you have permission to access the folder.

Details:
The connection with the server was reset.""

I dont think this is a firewall issue? but maybe. I have gone back to
all the folders Im wanting the users to access and they have full
control over these... I have unchecked allow anonomous connections, as
I need the users to login... dont know if thats right...

Im using IIS 6.0 on a Windows 2003 server.

Thanks in advance.
Robin Walker [MVP]
5/22/2006 6:02:52 PM
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Almost certainly a firewall issue, either on the server or the clients.

What firewall exception settings have you made (exactly)?

For instance, on the IIS server, the FTP firewall exceptions have to be made
as an Application Exception on inetinfo.exe, and not as exceptions on "port
21" and so on. Application exceptions are only available for Windows 2003
SP1 onwards.

Clients are also problematic, because of the possibility of reverse
connections being made from server to client for the data transfer. Again,
application exceptions have to be made for the FTP client application, not
port-number exceptions.

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk

Bernard Cheah [MVP]
5/25/2006 1:15:41 PM
When troubleshooting IIS FTP remotely, always connect via ftp.exe first...

post your output here.

--
Regards,
Bernard Cheah
http://www.iis.net/
http://www.iis-resources.com/
http://msmvps.com/blogs/bernard/


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Christopher.Hoche NO[at]SPAM gmail.com
5/25/2006 1:54:38 PM
This is resolved...

I tried connecting via thye cmd prompt and did a search on the output.
The Firewall wasnt set up correctly.

Now the only issue Im having is the users can log in, but cant move
items "within" the ftp site.

We are using IE 6 to navigate around the site. Users can delete, upload
and download, but not move documents from folder1 to folder2 within
nthat site... Shouldnt they be able to?
Bernard Cheah [MVP]
5/26/2006 12:00:00 AM
move ?
Well, there's no such command in ftp. It is essentially copy and delete from
source.
some ftp client bundle both commands and provide the 'move' feature. I don't
think IE has that, and it is just a very plain simple ftp client, it's more
focus as web browser.

--
Regards,
Bernard Cheah
http://www.iis.net/
http://www.iis-resources.com/
http://msmvps.com/blogs/bernard/


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