"Jeff Hofstetter" <jhofstetter@ghpd.com> wrote in message
news:%233tm0YzrGHA.4508@TK2MSFTNGP04.phx.gbl...
> We use iis 6.0 (on Windows 2003 Server) for ftp. We have placed some .tif
> files on our site and when users attempt to OPEN the files, they get an
> error message "Unable to open file 'c:\documents and
> settings...\2E-1[1].tif'. Check file name and permissions".
>
> The users are using IE 6 to access the ftp site. If they "copy to folder"
> instead of OPEN the file, then they are able to open the file locally.
> Other file types do not exhibit this behavior. Anyone have any ideas?
>
> Thanks.
>

Jeff Hofstetter <jhofstetter@ghpd.com> wrote:

> We use iis 6.0 (on Windows 2003 Server) for ftp. We have placed some
> .tif files on our site and when users attempt to OPEN the files, they
> get an error message "Unable to open file 'c:\documents and
> settings...\2E-1[1].tif'. Check file name and permissions".

"Bernard Cheah [MVP]" <qbernard@hotmail.com.discuss> wrote in message
news:%23U8O047rGHA.2464@TK2MSFTNGP03.phx.gbl...
> Interesting ? you have the url for testing?
> it looks like client side error as it is saying "c:\documents.......... "
>
> what's the status code of that ftp request? anonymous access?
>
> --
> Regards,
> Bernard Cheah
> http://www.iis.net/
> http://www.iis-resources.com/
> http://msmvps.com/blogs/bernard/
>
>
> "Jeff Hofstetter" <jhofstetter@ghpd.com> wrote in message
> news:%233tm0YzrGHA.4508@TK2MSFTNGP04.phx.gbl...
>> We use iis 6.0 (on Windows 2003 Server) for ftp. We have placed some .tif
>> files on our site and when users attempt to OPEN the files, they get an
>> error message "Unable to open file 'c:\documents and
>> settings...\2E-1[1].tif'. Check file name and permissions".
>>
>> The users are using IE 6 to access the ftp site. If they "copy to folder"
>> instead of OPEN the file, then they are able to open the file locally.
>> Other file types do not exhibit this behavior. Anyone have any ideas?
>>
>> Thanks.
>>
>
>

"Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
news:uW09Hi8rGHA.4512@TK2MSFTNGP02.phx.gbl...
> Jeff Hofstetter <jhofstetter@ghpd.com> wrote:
>
>> We use iis 6.0 (on Windows 2003 Server) for ftp. We have placed some
>> .tif files on our site and when users attempt to OPEN the files, they
>> get an error message "Unable to open file 'c:\documents and
>> settings...\2E-1[1].tif'. Check file name and permissions".
>
> The reference there is to a file already in Temporary Internet Files (i.e.
> successfully downloaded by Internet Explorer in the client), awaiting
> copying to its final destination. This is not an IIS problem. It is a
> problem with the client. Probably it is the client's anti-virus locking
> the TIF file while it is scanned. Maybe you only notice it with TIFs
> because your particular TIFs are so much larger than other file types.
>
> --
> Robin Walker [MVP Networking]
> rdhw@cam.ac.uk
>

"Jeff Hofstetter" <jhofstetter@ghpd.com> wrote in message
news:u35BMZosGHA.372@TK2MSFTNGP06.phx.gbl...
> It is a client-side error but it only happens with TIF files. PDF files on
> the same ftp site work fine.
>
> The ftp site requires a username/password.
>
> I have confirmed this happens on many client machines. I don't know how to
> find the ftp status code.
>
> "Bernard Cheah [MVP]" <qbernard@hotmail.com.discuss> wrote in message
> news:%23U8O047rGHA.2464@TK2MSFTNGP03.phx.gbl...
>> Interesting ? you have the url for testing?
>> it looks like client side error as it is saying "c:\documents.......... "
>>
>> what's the status code of that ftp request? anonymous access?
>>
>> --
>> Regards,
>> Bernard Cheah
>> http://www.iis.net/
>> http://www.iis-resources.com/
>> http://msmvps.com/blogs/bernard/
>>
>>
>> "Jeff Hofstetter" <jhofstetter@ghpd.com> wrote in message
>> news:%233tm0YzrGHA.4508@TK2MSFTNGP04.phx.gbl...
>>> We use iis 6.0 (on Windows 2003 Server) for ftp. We have placed some
>>> .tif files on our site and when users attempt to OPEN the files, they
>>> get an error message "Unable to open file 'c:\documents and
>>> settings...\2E-1[1].tif'. Check file name and permissions".
>>>
>>> The users are using IE 6 to access the ftp site. If they "copy to
>>> folder" instead of OPEN the file, then they are able to open the file
>>> locally. Other file types do not exhibit this behavior. Anyone have any
>>> ideas?
>>>
>>> Thanks.
>>>
>>
>>
>
>