all groups > iis security > november 2004 >
You're in the

iis security

group:

Random Kerberos Authentication access denied issues



Random Kerberos Authentication access denied issues Jag
11/30/2004 10:05:11 AM
iis security: We have the following configuration...
several 2000 ADS servers
several NT4 BDC domain servers
several IIS 6 on a 2003 member server
several IIS 5 on a 2000 member server

The problem is that intermittantly we will fail to authenticate via Kerberos
to a web site that pulls up a list of options in IE based upon NT group
membership.
The end user with IE receives an access denied permission error and the web
server logs the following event.
A Kerberos Error Message was received: on logon session
Client Time:
Server Time: 18:47:1.0000 9/17/2004 Z
Error Code: 0x7 KDC_ERR_S_PRINCIPAL_UNKNOWN
Extended Error:
Client Realm:
Client Name:
Server Realm: USXPRESS.COM
Server Name: krbtgt/USXPRESS.COM
Target Name: host/xgsthlweb.usxpress.com@USXPRESS.COM
Error Text:
File: 9
Line: ab8
Error Data is in record data.
For more information, .....

The problem will go away for about a week then come back. When we get the
error it happens to all users even admins regardless of what computer they
are using or what version of IE they are useing. In the past I was able to
set the application pool identity from predefined "network service" to "local
service" and it would work for a few days no problems then when it fails
again I can switch the application pool identity from predefined "local
service" to "network service" and it will work for a while then fail again.
I never have any problems with the web site on the 2000 server with IIS 5,
only with the 2003 server with IIS 6. I have gone through all the docs on
troubleshooting Kerberos issues and everything looks good.
The fact that it works for a while and then fails has me confused... I could
understand it not working but to work and then stop when no changes were made
is beyond me. Anyone have any idea what might be causing this?

Thanks
Re: Random Kerberos Authentication access denied issues Bernard
12/1/2004 12:18:46 PM
No idea, but you might want to take a look at the old posts
http://groups.google.com.my/groups?q=Error%20Code%3A%200x7%20%20KDC_ERR_S_PRINCIPAL_UNKNOWN&hl=en&lr=&sa=N&tab=wg

and
HOW TO: Troubleshoot Kerberos-Related Issues in IIS
http://support.microsoft.com/?id=326985

--
Regards,
Bernard Cheah
http://www.tryiis.com/
http://support.microsoft.com/
http://www.msmvps.com/bernard/



[quoted text, click to view]

AddThis Social Bookmark Button