iis security:
I support an application that supports Integrated Windows
Authentication. I am running into a strange problem with my own user
account. It appears that Internet Explorer is passing the wrong
credentials to the web server, because the application is trying to
authenticate me with the wrong user account. The account is actually
one of my accounts, but it's definitely not the one that I was signed
into Windows with at the time that I was attempting to access the
application.
The application in question is Serena's TeamTrack. Serena says that
TeamTrack authenticates with the user that the system passes to them,
and as such, they maintain that it's not an issue with TeamTrack. I'm
thinking that they may be correct about this.
I've tried many different things to fix this:
- I rebooted the TeamTrack server.
- I rebooted my desktop.
- I cleared my browser cache (deleted temporary Internet files,
cookies, etc.).
- I deleted from my desktop the profile of the user account that is
being erroneously authenticated.
Here are a few other interesting details:
- We also have other TeamTrack systems within our network, and I am
able to get signed in automatically to those systems just fine from my
own desktop.
- After logging into a different desktop with the account that I
usually use to sign into my own desktop, I was then able to get signed
in automatically to the TeamTrack system that I am having trouble
signing into from my own desktop.
This all leads me to believe that it somehow involves the connection
between my own desktop and the TeamTrack server. I have read where
Integrated Windows Authentication sometimes doesn't work properly with
some proxy servers and Internet devices. I wouldn't think that it
would have anything to do with our proxy server, since our TeamTrack
systems have DNS entries that match one of the proxy bypass settings,
so I shouldn't be hitting the proxy server.
This is strange because we have been using TeamTrack for several years
and this is the first I've seen this problem. I've had a few different
desktops through the years, but I was even able to access TeamTrack
successfully with my latest desktop for quite some time before running
into this problem.
My latest desktop is running Windows XP Pro. An upgrade to XP SP2 was
fairly recent, but I had no problems for some time after the upgrade.
I do use a tool called Psynch for maintaining the same password for
both of my Windows user accounts, and that was changed fairly recently.
I think I might next try disassociating my user accounts from Psynch
and just change my passwords again "normally", just in case Psynch is
somehow a culprit here.
Theories, anyone? Thanks.
