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iis smtp nntp : Win2k3 Server - SMTP - Messages getting stuck in the Queue
I have a web server running win2k3, it is configured to relay all messages
to the smart host, an internal exchange 2k3 box. It will run flawlessly for a while (anywhere from a few months to a few days), and then all of the messages start getting stuck in the queue for no apparent reason. I have tried stopping and restarting the SMTP service. Still stuck in the queue. I next tried restarting IIS, and all dependent services (IISAdmin, WWW, SMTP Etc) . Still the messages remain stuck in the queue. Finally, I have to reboot the server, and upon restart the messages get sent immediately once the web server finishes restarting. Does anyone have any idea why this is happening, and why the only solution appears to be restarting the server. This is happening on a number of win2k3 servers, where they are set to relay to an internal exchange 2k3 server (Two different ex2k3 servers). The only thing being logged is that the exchange server is "dropping the connection". Any insight would be most helpful. Tim
We have the same problem with ours with pretty much the same set up. We are
running all the latest service packs on Win 2003 Server. I get a lot of messages in the que that is just spam email that goes to the bad message directory. [quoted text, click to view] "Tim Watts" <timwatts@builddirect.com> wrote in message news:OAx2Aj6tEHA.3016@TK2MSFTNGP12.phx.gbl... > I have a web server running win2k3, it is configured to relay all messages > to the smart host, an internal exchange 2k3 box. It will run flawlessly > for a while (anywhere from a few months to a few days), and then all of > the messages start getting stuck in the queue for no apparent reason. > > I have tried stopping and restarting the SMTP service. Still stuck in the > queue. > > I next tried restarting IIS, and all dependent services (IISAdmin, WWW, > SMTP Etc) . Still the messages remain stuck in the queue. > > Finally, I have to reboot the server, and upon restart the messages get > sent immediately once the web server finishes restarting. > > Does anyone have any idea why this is happening, and why the only solution > appears to be restarting the server. > > This is happening on a number of win2k3 servers, where they are set to > relay to an internal exchange 2k3 server (Two different ex2k3 servers). > The only thing being logged is that the exchange server is "dropping the > connection". > > Any insight would be most helpful. > > Tim >
There is definitely no spam clogging up our smtp queue.
The SMTP service on the web server is used ONLY by local web sites to send emails from local web applications such as invoices, form submissions etc. Here is an excerpt of the logs from each of the servers: =============================================== ====== EXCHANGE 2003 SERVER LOG ====== 2004-10-21 07:24:35 192.168.x.xxx web.server.com EHLO - +web.server.com 250 0 316 28 2004-10-21 07:24:35 192.168.x.xxx web.server.com MAIL - +FROM:<xxxxxx@yahoo.com> 250 0 42 29 2004-10-21 07:24:35 192.168.x.xxx web.server.com RCPT - +TO:<john@xxxxxxxxxxxxx.com> 250 0 0 35 2004-10-21 07:27:54 192.168.x.xxx - QUIT - - 240 0 72 4 2004-10-21 07:34:45 192.168.x.xxx web.server.com TIMEOUT - web.server.com 121 2885920960 38 14 2004-10-21 07:34:45 192.168.x.xxx web.server.com QUIT - web.server.com 240 609984 38 14 2004-10-21 07:37:54 192.168.x.xxx - QUIT - - 240 0 72 4 ====== SMTP LOG ON WINDOWS 2003 WEB SERVER ====== 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - 220+exch.server.com+Microsoft+ESMTP+MAIL+Service,+Version:+6.0.3790.211+ready+at++Thu,+21+Oct+2004+01:04:45+-0700+ 0 0 122 0 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand EHLO - web.server.com 0 0 4 0 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - 250-exch.server.com+Hello+[192.168.x.xxx] 0 0 49 0 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand MAIL - FROM:<xxxxxx@yahoo.com> 0 0 4 0 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - 250+2.1.0+xxxxxx@yahoo.com....Sender+OK 0 0 40 0 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand RCPT - TO:<@xxxxxxxxxxxxx.com> 0 0 4 0 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - 250+2.1.5+john@xxxxxxxxxxxxx.com+ 0 0 36 0 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand BDAT - 2936+LAST 0 0 4 0 2004-10-21 08:15:17 192.168.x.xxx OutboundConnectionResponse - - 451+Timeout+waiting+for+client+input 0 0 36 0 2004-10-21 08:15:17 192.168.x.xxx OutboundConnectionCommand QUIT - - 0 0 4 0 =============================================== Tim [quoted text, click to view] "Jeremy" <jeremy@progear.com> wrote in message news:OEKqNV%23tEHA.2624@TK2MSFTNGP11.phx.gbl... > We have the same problem with ours with pretty much the same set up. We > are running all the latest service packs on Win 2003 Server. I get a lot > of messages in the que that is just spam email that goes to the bad > message directory. > > "Tim Watts" <timwatts@builddirect.com> wrote in message > news:OAx2Aj6tEHA.3016@TK2MSFTNGP12.phx.gbl... >> I have a web server running win2k3, it is configured to relay all >> messages to the smart host, an internal exchange 2k3 box. It will run >> flawlessly for a while (anywhere from a few months to a few days), and >> then all of the messages start getting stuck in the queue for no apparent >> reason. >> >> I have tried stopping and restarting the SMTP service. Still stuck in the >> queue. >> >> I next tried restarting IIS, and all dependent services (IISAdmin, WWW, >> SMTP Etc) . Still the messages remain stuck in the queue. >> >> Finally, I have to reboot the server, and upon restart the messages get >> sent immediately once the web server finishes restarting. >> >> Does anyone have any idea why this is happening, and why the only >> solution appears to be restarting the server. >> >> This is happening on a number of win2k3 servers, where they are set to >> relay to an internal exchange 2k3 server (Two different ex2k3 servers). >> The only thing being logged is that the exchange server is "dropping the >> connection". >> >> Any insight would be most helpful. >> >> Tim >> > >
Have you applied this update to your server? I don't know if you are
getting these error codes are not. http://support.microsoft.com/?id=827214 The Inetinfo.exe process repeatedly crashes and restarts, and "Event ID 7031" and "Event ID 7034" error events are repeatedly logged in the system log in Windows Server 2003 [quoted text, click to view] "Tim Watts" <timwatts@builddirect.com> wrote in message news:Og3tznEuEHA.3932@TK2MSFTNGP10.phx.gbl... > There is definitely no spam clogging up our smtp queue. > > The SMTP service on the web server is used ONLY by local web sites to send > emails from local web applications such as invoices, form submissions etc. > > Here is an excerpt of the logs from each of the servers: > =============================================== > > ====== EXCHANGE 2003 SERVER LOG ====== > 2004-10-21 07:24:35 192.168.x.xxx web.server.com EHLO - +web.server.com > 250 0 316 28 > 2004-10-21 07:24:35 192.168.x.xxx web.server.com MAIL - > +FROM:<xxxxxx@yahoo.com> 250 0 42 29 > 2004-10-21 07:24:35 192.168.x.xxx web.server.com RCPT - > +TO:<john@xxxxxxxxxxxxx.com> 250 0 0 35 > 2004-10-21 07:27:54 192.168.x.xxx - QUIT - - 240 0 72 4 > 2004-10-21 07:34:45 192.168.x.xxx web.server.com TIMEOUT - web.server.com > 121 2885920960 38 14 > 2004-10-21 07:34:45 192.168.x.xxx web.server.com QUIT - web.server.com 240 > 609984 38 14 > 2004-10-21 07:37:54 192.168.x.xxx - QUIT - - 240 0 72 4 > > ====== SMTP LOG ON WINDOWS 2003 WEB SERVER ====== > 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - > 220+exch.server.com+Microsoft+ESMTP+MAIL+Service,+Version:+6.0.3790.211+ready+at++Thu,+21+Oct+2004+01:04:45+-0700+ > 0 0 122 0 > 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand EHLO - > web.server.com 0 0 4 0 > 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - > 250-exch.server.com+Hello+[192.168.x.xxx] 0 0 49 0 > 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand MAIL - > FROM:<xxxxxx@yahoo.com> 0 0 4 0 > 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - > 250+2.1.0+xxxxxx@yahoo.com....Sender+OK 0 0 40 0 > 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand RCPT - > TO:<@xxxxxxxxxxxxx.com> 0 0 4 0 > 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - > 250+2.1.5+john@xxxxxxxxxxxxx.com+ 0 0 36 0 > 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand BDAT - > 2936+LAST 0 0 4 0 > 2004-10-21 08:15:17 192.168.x.xxx OutboundConnectionResponse - - > 451+Timeout+waiting+for+client+input 0 0 36 0 > 2004-10-21 08:15:17 192.168.x.xxx OutboundConnectionCommand QUIT - - 0 0 4 > 0 > > =============================================== > > > > Tim > > > > > "Jeremy" <jeremy@progear.com> wrote in message > news:OEKqNV%23tEHA.2624@TK2MSFTNGP11.phx.gbl... >> We have the same problem with ours with pretty much the same set up. We >> are running all the latest service packs on Win 2003 Server. I get a lot >> of messages in the que that is just spam email that goes to the bad >> message directory. >> >> "Tim Watts" <timwatts@builddirect.com> wrote in message >> news:OAx2Aj6tEHA.3016@TK2MSFTNGP12.phx.gbl... >>> I have a web server running win2k3, it is configured to relay all >>> messages to the smart host, an internal exchange 2k3 box. It will run >>> flawlessly for a while (anywhere from a few months to a few days), and >>> then all of the messages start getting stuck in the queue for no >>> apparent reason. >>> >>> I have tried stopping and restarting the SMTP service. Still stuck in >>> the queue. >>> >>> I next tried restarting IIS, and all dependent services (IISAdmin, WWW, >>> SMTP Etc) . Still the messages remain stuck in the queue. >>> >>> Finally, I have to reboot the server, and upon restart the messages get >>> sent immediately once the web server finishes restarting. >>> >>> Does anyone have any idea why this is happening, and why the only >>> solution appears to be restarting the server. >>> >>> This is happening on a number of win2k3 servers, where they are set to >>> relay to an internal exchange 2k3 server (Two different ex2k3 servers). >>> The only thing being logged is that the exchange server is "dropping the >>> connection". >>> >>> Any insight would be most helpful. >>> >>> Tim >>> >> >> > >
Yes, the update has been applied.
No, I searched through all of my logs, and there are no entries for those error codes. This problem exists in Windows XP Pro as well, prior to sp2. After applying sp2, the SMTP service does not seem to have this bug, at least not yet. I know this as my developers are all using windows XP, and would often have this problem when debugging their web pages, and the emails would not get sent, they would just sit in their local queue, and when they would reboot their machine all of the emails in their queue would get sent. Tim [quoted text, click to view] "Jeremy" <jeremy@progear.com> wrote in message news:%23G%23F9ZiuEHA.2196@TK2MSFTNGP14.phx.gbl... > Have you applied this update to your server? I don't know if you are > getting these error codes are not. > > http://support.microsoft.com/?id=827214 > > The Inetinfo.exe process repeatedly crashes and restarts, and "Event ID > 7031" and "Event ID 7034" error events are repeatedly logged in the system > log in Windows Server 2003 > > "Tim Watts" <timwatts@builddirect.com> wrote in message > news:Og3tznEuEHA.3932@TK2MSFTNGP10.phx.gbl... >> There is definitely no spam clogging up our smtp queue. >> >> The SMTP service on the web server is used ONLY by local web sites to >> send emails from local web applications such as invoices, form >> submissions etc. >> >> Here is an excerpt of the logs from each of the servers: >> =============================================== >> >> ====== EXCHANGE 2003 SERVER LOG ====== >> 2004-10-21 07:24:35 192.168.x.xxx web.server.com EHLO - +web.server.com >> 250 0 316 28 >> 2004-10-21 07:24:35 192.168.x.xxx web.server.com MAIL - >> +FROM:<xxxxxx@yahoo.com> 250 0 42 29 >> 2004-10-21 07:24:35 192.168.x.xxx web.server.com RCPT - >> +TO:<john@xxxxxxxxxxxxx.com> 250 0 0 35 >> 2004-10-21 07:27:54 192.168.x.xxx - QUIT - - 240 0 72 4 >> 2004-10-21 07:34:45 192.168.x.xxx web.server.com TIMEOUT - web.server.com >> 121 2885920960 38 14 >> 2004-10-21 07:34:45 192.168.x.xxx web.server.com QUIT - web.server.com >> 240 609984 38 14 >> 2004-10-21 07:37:54 192.168.x.xxx - QUIT - - 240 0 72 4 >> >> ====== SMTP LOG ON WINDOWS 2003 WEB SERVER ====== >> 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - >> 220+exch.server.com+Microsoft+ESMTP+MAIL+Service,+Version:+6.0.3790.211+ready+at++Thu,+21+Oct+2004+01:04:45+-0700+ >> 0 0 122 0 >> 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand EHLO - >> web.server.com 0 0 4 0 >> 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - >> 250-exch.server.com+Hello+[192.168.x.xxx] 0 0 49 0 >> 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand MAIL - >> FROM:<xxxxxx@yahoo.com> 0 0 4 0 >> 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - >> 250+2.1.0+xxxxxx@yahoo.com....Sender+OK 0 0 40 0 >> 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand RCPT - >> TO:<@xxxxxxxxxxxxx.com> 0 0 4 0 >> 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionResponse - - >> 250+2.1.5+john@xxxxxxxxxxxxx.com+ 0 0 36 0 >> 2004-10-21 08:04:45 192.168.x.xxx OutboundConnectionCommand BDAT - >> 2936+LAST 0 0 4 0 >> 2004-10-21 08:15:17 192.168.x.xxx OutboundConnectionResponse - - >> 451+Timeout+waiting+for+client+input 0 0 36 0 >> 2004-10-21 08:15:17 192.168.x.xxx OutboundConnectionCommand QUIT - - 0 0 >> 4 0 >> >> =============================================== >> >> >> >> Tim >> >> >> >> >> "Jeremy" <jeremy@progear.com> wrote in message >> news:OEKqNV%23tEHA.2624@TK2MSFTNGP11.phx.gbl... >>> We have the same problem with ours with pretty much the same set up. We >>> are running all the latest service packs on Win 2003 Server. I get a >>> lot of messages in the que that is just spam email that goes to the bad >>> message directory. >>> >>> "Tim Watts" <timwatts@builddirect.com> wrote in message >>> news:OAx2Aj6tEHA.3016@TK2MSFTNGP12.phx.gbl... >>>> I have a web server running win2k3, it is configured to relay all >>>> messages to the smart host, an internal exchange 2k3 box. It will run >>>> flawlessly for a while (anywhere from a few months to a few days), and >>>> then all of the messages start getting stuck in the queue for no >>>> apparent reason. >>>> >>>> I have tried stopping and restarting the SMTP service. Still stuck in >>>> the queue. >>>> >>>> I next tried restarting IIS, and all dependent services (IISAdmin, WWW, >>>> SMTP Etc) . Still the messages remain stuck in the queue. >>>> >>>> Finally, I have to reboot the server, and upon restart the messages get >>>> sent immediately once the web server finishes restarting. >>>> >>>> Does anyone have any idea why this is happening, and why the only >>>> solution appears to be restarting the server. >>>> >>>> This is happening on a number of win2k3 servers, where they are set to >>>> relay to an internal exchange 2k3 server (Two different ex2k3 servers). >>>> The only thing being logged is that the exchange server is "dropping >>>> the connection". >>>> >>>> Any insight would be most helpful. >>>> >>>> Tim >>>> >>> >>> >> >> > >
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