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SBS - E-Mails Vanishing


SBS - E-Mails Vanishing Memia
7/27/2004 7:40:41 AM
iis smtp nntp: Hi All,
We've got a problem with SBS2000, specifically with
Exchange.

We migrated our server over the weekend to a new box, and
installed everything ok - configured SMTP/POP3 etc. as
expected, but accidently forgot to update the E-Mail
Address Policy to deliver SMTP e-mail correctly to our
domain (it was set to domain.local not domain.co.uk).

We have since corrected that particular oversight, but the
problem we have is that all the e-mails picked up over the
weekend on the new server have vanished. We have had no
NDRs for any of them (the senders have received nothing)
and they (of course) have not turned up in the receipients
e-mail boxes (because of the Policy problem above).
Additionally, the e-mails are not in the
InForward/OutForward or any related POP3 directories and
cannot be found anywhere on the server or in our POP3 box
on the web.

Does anyone have any idea where they might have gone as we
are now completely lost?!

TIA,
Re: SBS - E-Mails Vanishing Ken Schaefer
7/28/2004 1:12:34 PM
Do you mean emails from senders outside your domain? The default timeout for
delivery for most SMTP servers is about 72 hours (3 days). The remote
mailserver may not be configured to send an NDR back to the original sender
until 3 days have elapsed, and the remote mailserver has finally given up
trying. The remote mailserver should keep trying to deliver the mail
periodically (at ever increasing intervals), so the mail might turn up in a
few hours or so. To start off with the remote mail server might attempt to
deliver the mail every few minutes, then every few hours, and then evetually
only a couple of times in the last day, which might explain why it hasn't
arrived as soon as you fixed up your recipient policy.

HTH

Cheers
Ken


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