Hi all, we have a Windows 2000 Pro machine that resides on the same local
network as our Exchange server. It has a bunch of software programs running
that control and connect our phone and voice mail systems. One of the
software systems has the ability to send email notifications whenever a new
voice mail arrives. But we are having smtp issues. Apparently the exchange
server is rejecting the message and we cannot determine why. Below are the
logs from the phone system and the SMTP server on the Exchange server.
Phone System:-
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{CSMTPSendNewMsgApp::SendAMessageToSMTP (UA 211) connect to 10.0.0.1 port
#25}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{220 lazardgroup.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.1830
ready at Fri, 17 Feb 2006 11:48:40 -0600
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{HELO stratagyvm.local
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{250 lazardgroup.com Hello [10.0.0.76]
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
RSET
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{250 2.0.0 Resetting
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{MAIL FROM:<211@stratagyvm.local>
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{250 2.1.0 211@stratagyvm.local....Sender OK
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{RCPT TO:<param@appone.net>
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{250 2.1.5 param@appone.net
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
DATA
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{354 Start mail input; end with <CRLF>.<CRLF>
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{Date: Fri Feb 17 17:49:34 2006 GMT
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{Calculate From: field}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{From: "Param Ramakrishnan" <211@stratagyvm.local>
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{To: param@appone.net
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{CSMTPSendNewMsgApp::SendSMTPData GetSubject(StratagyES Voice Message
<760CACAF>)}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{Subject: StratagyES Voice Message <760CACAF>
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{X-TOSHIBA-TAIS-STRATAGY-ES-ID: 1980542127.211
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{X-TOSHIBA-TAIS-STRATAGY-ALLOW-REPLY: 1
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{X-TOSHIBA-TAIS-STRATAGY-FROM-UAID: 211
}
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
[TRACE: 02/17/06 11:49:34 AM]
..TRACE 00000004 1140198574
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
..
[TRACE: 02/17/06 11:49:35 AM]
..TRACE 00000004 1140198575
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{550 5.7.1 Requested action not taken: message refused
}
[TRACE: 02/17/06 11:49:35 AM]
..TRACE 00000005 1140198575
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
{CSMTPSendNewMsgApp::SendAMessageToSMTP (UA 211) comm error}
[TRACE: 02/17/06 11:49:35 AM]
..TRACE 00000004 1140198575
Notif-TAIS.APPLICATION.SMTPSEND_NEWMSG-As-SMTPSEND_NEWMSG-for-211/TAIS.APPLICATION.SMTPSEND_NEWMSG/211
QUIT
SMTP/EXCHANGE SERVER:-
2006-02-17 17:48:40 10.0.0.76 stratagyvm.local SMTPSVC1 BRSERVER-I 10.0.0.1
0 HELO - +stratagyvm.local 250 0 39 21 0 SMTP - - - -
2006-02-17 17:48:40 10.0.0.76 stratagyvm.local SMTPSVC1 BRSERVER-I 10.0.0.1
0 MAIL - +FROM:<211@stratagyvm.local> 250 0 45 32 0 SMTP - - - -
2006-02-17 17:48:40 10.0.0.76 stratagyvm.local SMTPSVC1 BRSERVER-I 10.0.0.1
0 RCPT - +TO:<param@appone.net> 250 0 0 26 15 SMTP - - - -
2006-02-17 17:48:40 10.0.0.76 stratagyvm.local SMTPSVC1 BRSERVER-I 10.0.0.1
0 QUIT - stratagyvm.local 240 453 101 292 438 SMTP - - - -
2006-02-17 17:48:40 10.0.0.76 stratagyvm.local SMTPSVC1 BRSERVER-I 10.0.0.1
0 HELO - +stratagyvm.local 250 0 39 21 0 SMTP - - - -
2006-02-17 17:48:40 10.0.0.76 stratagyvm.local SMTPSVC1 BRSERVER-I 10.0.0.1
0 MAIL - +FROM:<211@stratagyvm.local> 250 0 45 32 0 SMTP - - - -
2006-02-17 17:48:40 10.0.0.76 stratagyvm.local SMTPSVC1 BRSERVER-I 10.0.0.1