iis smtp nntp:
Hi,
We are running Windows 2003 server SP1 with ISA 2004 SP2 as our edge
firewall, this is also running IIS6/SMTP as a relay, which then sends email
to our internal mail server, this is running Windows 2003 Server SP1 &
Exchange 2003 SP2.
Yesterday I placed an order for some memory with Crucial, in the past I've
always received an order receipt by email, after an hour non arrived, so I
started to get a little worried. I did some searching around, looking at
SMTP & ISA logs, and found that the email had actually come in, but had been
returned with an NDR. I setup our SMTP server to send copies of NDRs to my
email address, and placed another order, this time watching our SMTP queue,
when the email came in, I took a copy of it, before it could be processed,
so I could try and find out what was wrong. Again, I never received the
email, but this time I got an NDR report, shown below.
The following recipient(s) could not be reached:
Ben on 30/05/2006 16:46
The message contains a content type that is not supported
<isa2004 #5.6.1 smtp;554 5.6.1 Body type not supported by Remote
Host>
This seems to be saying that the body content type is not supported,
however, when I open the message I copied, in notepad, the header (shown
below) shows the content type as text/plain, and we are receiving other
emails that are text/plain. I assume when it says 'Body type not supported
by Remote Host' it considers our Exchange server the remote host?
thread-index: AcaD+RfX4RR5WMxeQqmp+7r/8oQcdg==
Thread-Topic: Order Receipt
From: <crucialeusupport@micron.com>
To: <joe.bloggs@domain.com>
Subject: Order Receipt
Date: Tue, 30 May 2006 08:55:29 -0600
Message-ID: <016861c683f9$17e7c5b0$9ae5c934@micron.com>
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: 8bit
X-Mailer: Microsoft CDO for Windows 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.1830
X-OriginalArrivalTime: 30 May 2006 14:55:29.0691 (UTC)
FILETIME=[17DA36B0:01C683F9]
Return-Path: crucialeusupport@micron.com
Anyone know how to solve this? I'm sure I've received email from Crucial in
the past.
Cheers
Ben
