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Mail Routing Problem


Mail Routing Problem howard NO[at]SPAM neteast.com
1/3/2007 8:22:47 PM
iis smtp nntp:
Hello.

I have a difficult and unusual mail rouing problem that I have not
been able to solve. While I realize this is not exactly the correct
group to be asking in, from reading the postings you guys are very
good at solving mail routing problems.

If you'd like to take a crack at it, here is the scenario:

I am a comcast.net user. I have my own domain which is neteast.com.
The neteast.com domain is parked at EasyDNS (www.easydns.com) which
also handles my DNS records. For neteast domain email, I have
mailmaps at EasyDNS that map back to my Comcast email addresses.

I set up Lyris ListManager 9.1 (www.lyris.com) to test out listerv
functionality.

The listserv works great except it cannot send email from the list to
either neteast.com or comcast.net addresses. This is true for any
address in these domains. It can send to every other domain I tested.

Here is a log failure entry for a sample neteast.com recipient:

Wed, 03 Jan 2007 18:33:35 Sending email to: howard@neteast.com
<-- DNS info available for: neteast.com
--> Attempting to connect to: neteast.com (205.210.42.52 25)
<-- Connected to: neteast.com (205.210.42.52 25)
<-- 220 storm.easydns.com ESMTP spoken here.
--> HELO mail.neteast.com
<-- 250 storm.easydns.com
--> MAIL FROM: bounce-60-8@mail.neteast.com
<-- 250 Ok
--> RCPT TO:<howard@neteast.com>
<-- 571 <c-69-140-35-107.hsd1.md.comcast.net[69.140.35.107]>: Client
host rejected: dialup/DSL/cable host, please use your ISP's SMTP
server

Here is a log failure entry for a sample message comcast.net
recipient:

Wed, 03 Jan 2007 18:33:34 Sending email to: howard100@comcast.net
<-- DNS info available for: comcast.net
--> Attempting to connect to: comcast.net (206.18.177.26 25)
<-- Connected to: comcast.net (206.18.177.26 25)
<-- 220 alnrmxc19.comcast.net - Maillennium ESMTP/MULTIBOX alnrmxc19
#122
--> HELO mail.neteast.com
<-- 250 alnrmxc19.comcast.net
--> MAIL FROM: bounce-60-10@mail.neteast.com
<-- 550 69.140.35.107 blocked by ldap:ou=rblmx,dc=comcast,dc=net ->
Comcast.net subscribers are not permitted to directly connect to this
mail server. If you are a Comcast Commercial Services customer and
need support, please contact support_biz@cable.comcast.com

In theory, all outgoing SMTP traffic from the listserv should be going
to EasyDNS.

My guess is that Comcast is recognizing my IP address as one of their
own and is intercepting the outgoing mail and routing it internally.

Comcast says it's not their problem. They fault EasyDNS. EasyDNS
claims its a Comcast problem.

Does anyone have a solution or a workaround?

Direct replies would be appreciated to howard@neteast.com

Re: Mail Routing Problem Steve Schofield
1/4/2007 8:07:29 PM
I couldn't follow all of it but the DNS is provided by EasyDNS and not mail
routing? Mail forwarding maybe? From what I can tell, the issue is Comcast
is detecting neteast.com resolves to a cable IP, which some mail servers
will automatically deny routing. That appears to be the case in Comcast's
case. You probably need a business account to send emails.

No MX records for 'mail.neteast.com
http://www.dnsstuff.com/tools/lookup.ch?name=mail.neteast.com&type=MX

'No A record for mail.netcast.com pointing to 205.210.42.52

'MX record points to smtp.easydns.com for neteast.com
http://www.dnsstuff.com/tools/lookup.ch?name=neteast.com&type=MX

I can't telnet to mail.neteast.com on port 25, this is blocked. I can
telnet to mail.easydns.com on port 25. Is port 25 blocked on your server
setup with Lyris. This is very common for cable and DSL providers to block
common internet ports, 21,25,80,443 etc..)

--

Steve Schofield
Windows Server MVP - IIS
ASPInsider Member - MCP

http://www.orcsweb.com/
Managed Complex Hosting
#1 in Service and Support

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