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sql server clients : SQL server connection problem


Ekrem_Önsoy
9/8/2007 7:07:47 PM
You said you tried using sp_configure but I'll ask you to go to EM and
connect to your instance and then go to SQL Server Properties dialog box and
select Connections tab and check the "Maximum concurrent user connections"
option for this situation. If it's set to 15 or something, please change it
to "0" which means unlimited connections are going to be accepted by SQL
Server.

Please let me know about the result of this course.

--
Ekrem Önsoy
MCBDA, MCTS: SQL Server 2005, MCSD.Net, MCSE, MCT



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KHATER
9/9/2007 6:26:01 AM

Problem description
==============
- I have 4 clients and 1 server (SQL server)
- 3 clients are Monitoring console 1 client is operation console
- Monitoring console collects some data from the control unit and
store them into the Sql server
- The operation console then retrieve this data from the sql for
reporting and statistics purposes
- I am using ODBC connection
- The problem is that the operation console is not able to connect to
Sql server
- I receive Error message: “A connection could not be established to
fileserver-(SQL server). Unable to connect. The max number of 15 configured
user connections are already connected. System administrator can configure to
a higher value with SP_Configure”
- I receive the same error message in many conditions while I am using
the EM (Enterprise Manager) GUI

Environment
========
Windows NT 4.0
SQL 6.5

Troubleshooting (we have done & Analysis)
=====
- Seems that sql server has reached the max allowable number of
connections
- It might be some opened connection those never being closed by some
application.
- This problem also appears when 7.5 installed while 6.5 is also
installed, however I don’t have 7.5 installed
- We tried to perform:
Exec sp_configure ‘user connections’, 25
Go
RECONFIGURE
Go

And then try to restart the sql server

- I was unable to execute the above steps as I was receiving time out
- Unable to stop/restart Sql server, I had to reboot to start sql
server (I was being interrupted with the error message again)
- Check sql configuration parameters from EM, I checked:
1. “conn time out” : reasonable values for Min, Max and running
2. “worker threads”: reasonable values for Min, Max and running
3. “user connections”: reasonable values for Min, Max and running
- Seems no problem with configuration parameters (the major ones
related to the symptoms we have at least)
- Also we performed restar for sql server service through the
rebooting with no impact on the problem
- We tried to truncate the log file of the database as I suspected it
causes a problem, we performed the following procedure:
Backup LOG <your database name> with truncate_only
- Try to restart your sql server, no avail
- We checked scheduled tasks, as you mentioned that this problem
started to appear three weeks ago and I noted that when I restart the sql
server or stop the clients the problem disappears but reoccurs each Sunday,
we found one scheduled task which configured to run in the exact same time (on
Sunday) however you added that restarting your server is no more effective
to temporary solve the problem as before (and this is obvious through our
trials above to restart the server)
- We tried to remove that schedule task and then restart as it might
be the cause of the problem
- I was unable to remove the scheduled task, and I received another
error message related to Sql server!!
- While we were performing the above steps, I have been interrupted
with the same error message while I am using the query analyzer
- The server looks to be in very unstable state, so I need some
recommendations to fix the problem as mentioned bove.


Ekrem_Önsoy
9/12/2007 12:00:00 AM
Something pulls you back from changing it but I can't figure out what it is
from this message unfortunately :(

You can clear the Application Log from Event Viewer. Go to Event Viewer and
right click on it and clear it. If you need to keep that log, then save it
before clearing.

I could suggest you to connect to your SQL Server in a Single-User mode and
then try that change in that mode.

You can do that going to SQL Server Configuration Manager and go to
properties of SQL Server service. Go to Advanced tab and add "-m;" parameter
to the Startup Parameters. Restart your SQL Server service and then try
changing Maximum concurrent connections value.

After performing this, do not forget to going back to SQL Server service
properties and erasing that "-m" parameter and restarting your SQL Server
service. Otherwise, nobody except for you could loging to SQL Server.

Also, stop SQL Server agent before trying to login to SQL Server when it's
in Single User mode, because it may try to use that Single-User right and
then you may end up failing to login to SQL Server because of SQL Server
Agent service.

Please let me know about the result of this process if you proceed.

--
Ekrem Önsoy
MCBDA, MCTS: SQL Server 2005, MCSD.Net, MCSE, MCT



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KHATER
9/12/2007 5:26:06 AM
Thank you for your tips. I've tried to change the user connections to 0, I
found the error message was no more active for a long period before it
reactivated again at the end but with connections user 25! Through that time
I've received the following message

"A connection could not be established to fileserver - (DB-Library) SQL
server connection Timed out".

"SQL server connection time out. Do you wish to retry?

"ERROR 10024 (DB Library) SQL server connection time out"

Msg No 10007 Severity 5 State 0. General SQL server error.



Here some more problem clarification that it could help fixing the problem

- The working data base is marked inaccessible and cannot be edited

- The following message appears when restart the server and before login

"The application log file is full"
If you have any further useful tips, please do not hesitate to send it to me.
Thank you and best regards.

KHATER


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Ekrem_Önsoy
9/18/2007 12:00:00 AM
Application Log is nothing to do with Transaction Log. They are totally
different things. Don't confuse yourself with that.

Application Log is about Windows and it keeps logs of Application Events.

Transaction Log containt all your activities about the database that it
belongs to.

Please read the following articles from BOL:
DUMP
Makes a backup copy of a database (DUMP DATABASE) or makes a copy of the
transaction log (DUMP TRANSACTION) in a form that can be read into
Microsoft® SQL Server™ using the BACKUP or LOAD statements.

Important The DUMP statement is included in SQL Server version 2000 for
backward compatibility. It is recommended that the BACKUP statement be used
instead of the DUMP statement. In a future version of SQL Server, DUMP will
not be supported.

DROP DATABASE
Removes one or more databases from Microsoft® SQL Server™. Removing a
database deletes the database and the disk files used by the database.

You may find more information about Transact-SQL commands and much more from
Books Online:
http://msdn2.microsoft.com/en-us/library/bb545450.aspx

--
Ekrem Önsoy



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KHATER
9/18/2007 5:52:03 AM
Please can you tell me what is the difference between the application log and
the transaction log? if both of them are identical, can I use the commnd
"DUMP trnsaction log"?. Is it necessary to dump database after processing
DUMP transaction log?. Please can you tell me the difference between DUMP and
DROP database?
Thank you

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Russell Fields
9/18/2007 10:53:09 AM
KHATER,

Application Log and Transaction Log are not identical, I responded to your
other post. (Once for Transaction Log and (finally) once for Application
Log.)

RLF

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KHATER
10/1/2007 3:12:01 AM
Hi

I've failed to turn on single-user mode. I've used the following command

sp_dboption <my database>, 'single user', True

I've got the following

SQL server executive times
CPU time=0 ms elapsed time=31 ms
checkpointing database that was changed
Msg 921 level 14 state 1
database 'my database' has not been recovered yet - please wait and try again.

when I used the command
DBCC NEWALLOC (DATA BASE)
this command did not return data and it did not return any rows and gives

DB-Library process dead - connection broken

Please advice

Thank you and best regards

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