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sql server clustering : KB article 812666 can't find???
article 812666 which is exactly what is needed to recover the Full text search option in a SQL cluster. By following
It appears that article, 812666, contains information that we haven't
thoroughly tested and we are holding off making it public until we're confident that it's correct. (As soon as we have sufficient data and real scenarios, we can make it public.) So including that link in 827449 was a mistake and I've just sent mail asking that it be removed. If you must have access to that information, you'll need to open a case with Customer Service and Support (the new name for PSS - Product Support Services) and have a support engineer walk you through it. If you don't know how to open a case, you can start with the Contact Microsoft link at http://support.microsoft.com/. -- Sincerely, Stephen Dybing This posting is provided "AS IS" with no warranties, and confers no rights. [quoted text, click to view] "Dude" <anonymous@discussions.microsoft.com> wrote in message news:ec0701c43d0d$d1e4f9d0$a101280a@phx.gbl... > At the bottom of KB article 827449 there is a link to KB > article 812666 which is exactly what is needed to recover > the Full text search option in a SQL cluster. By following > the link or searching can't find it. Any ideas?
Stephen,
Thanks for the reply! Would this constitute a paid for incident support? Although, our company has premier support, due to the politics, those of us that have the opportunity to support these technologies do not have access to it. I thought this newsgroup was an alternative and that is why I posted the question here. Is there a way to acquire the steps or procedure? Thanks again, Dude [quoted text, click to view] >-----Original Message-----
>It appears that article, 812666, contains information that we haven't >thoroughly tested and we are holding off making it public until we're >confident that it's correct. (As soon as we have sufficient data and real >scenarios, we can make it public.) So including that link in 827449 was a >mistake and I've just sent mail asking that it be removed. If you must have >access to that information, you'll need to open a case with Customer Service >and Support (the new name for PSS - Product Support Services) and have a >support engineer walk you through it. > >If you don't know how to open a case, you can start with the Contact >Microsoft link at http://support.microsoft.com/. > >-- >Sincerely, >Stephen Dybing > >This posting is provided "AS IS" with no warranties, and confers no rights. > >"Dude" <anonymous@discussions.microsoft.com> wrote in message >news:ec0701c43d0d$d1e4f9d0$a101280a@phx.gbl... >> At the bottom of KB article 827449 there is a link to KB >> article 812666 which is exactly what is needed to recover >> the Full text search option in a SQL cluster. By following >> the link or searching can't find it. Any ideas? > > >.
Stephen is recommending you open an incident. That is good advice. If you
do not have access to a prepaid support agreement, then it will be on a pay per incident basis. While I do not and cannot speak for Microsoft, I believe they have a policy that if the problem is known internally but the fix is not publicly available, your payment for that incident will be refunded. Either way, it sounds like the problem is worth at least the $250 for the call. As for this newsgroup, I think of it as more a supplement to paid help rather than an alternative. When the pros say 'make the call', they aren't trying to drum up business, they are trying to give you the best advice they can. Make the call. -- Geoff N. Hiten Microsoft SQL Server MVP Senior Database Administrator Careerbuilder.com I support the Professional Association for SQL Server www.sqlpass.org [quoted text, click to view] "Dude" <anonymous@discussions.microsoft.com> wrote in message news:ee3801c43d2a$68e8e230$a501280a@phx.gbl... > Stephen, > Thanks for the reply! Would this constitute a paid > for incident support? Although, our company has premier > support, due to the politics, those of us that have the > opportunity to support these technologies do not have > access to it. I thought this newsgroup was an alternative > and that is why I posted the question here. Is there a way > to acquire the steps or procedure? > Thanks again, > Dude > >-----Original Message----- > >It appears that article, 812666, contains information > that we haven't > >thoroughly tested and we are holding off making it public > until we're > >confident that it's correct. (As soon as we have > sufficient data and real > >scenarios, we can make it public.) So including that link > in 827449 was a > >mistake and I've just sent mail asking that it be > removed. If you must have > >access to that information, you'll need to open a case > with Customer Service > >and Support (the new name for PSS - Product Support > Services) and have a > >support engineer walk you through it. > > > >If you don't know how to open a case, you can start with > the Contact > >Microsoft link at http://support.microsoft.com/. > > > >-- > >Sincerely, > >Stephen Dybing > > > >This posting is provided "AS IS" with no warranties, and > confers no rights. > > > >"Dude" <anonymous@discussions.microsoft.com> wrote in > message > >news:ec0701c43d0d$d1e4f9d0$a101280a@phx.gbl... > >> At the bottom of KB article 827449 there is a link to KB > >> article 812666 which is exactly what is needed to > recover > >> the Full text search option in a SQL cluster. By > following > >> the link or searching can't find it. Any ideas? > > > > > >. > >
I'll basically say the same thing as Geoff, but it'll come directly from
Microsoft in case that helps in some small way. :-) Frankly, I don't know whether or not it will be a free call. I'm not on the support team and only know that they have a policy of refunding the money for calls relating to known bugs. I do not know whether or not this is considered a bug. Yes, this newsgroup is one of the alternatives to paying for support, but there's no guarantee that you'll get a response from anybody out here unless you're an MSDN subscriber and are either using the email alias that you provided when you subscribed, or the anti-spam alternative that you provided on the MSDN website (starting here: http://msdn.microsoft.com/newsgroups/managed/). If you need that procedure, you'll have to take your chances and open up a support case. Sorry! -- Sincerely, Stephen Dybing This posting is provided "AS IS" with no warranties, and confers no rights. [quoted text, click to view] "Dude" <anonymous@discussions.microsoft.com> wrote in message news:ee3801c43d2a$68e8e230$a501280a@phx.gbl... > Stephen, > Thanks for the reply! Would this constitute a paid > for incident support? Although, our company has premier > support, due to the politics, those of us that have the > opportunity to support these technologies do not have > access to it. I thought this newsgroup was an alternative > and that is why I posted the question here. Is there a way > to acquire the steps or procedure? > Thanks again, > Dude > >-----Original Message----- > >It appears that article, 812666, contains information > that we haven't > >thoroughly tested and we are holding off making it public > until we're > >confident that it's correct. (As soon as we have > sufficient data and real > >scenarios, we can make it public.) So including that link > in 827449 was a > >mistake and I've just sent mail asking that it be > removed. If you must have > >access to that information, you'll need to open a case > with Customer Service > >and Support (the new name for PSS - Product Support > Services) and have a > >support engineer walk you through it. > > > >If you don't know how to open a case, you can start with > the Contact > >Microsoft link at http://support.microsoft.com/. > > > >-- > >Sincerely, > >Stephen Dybing > > > >This posting is provided "AS IS" with no warranties, and > confers no rights. > > > >"Dude" <anonymous@discussions.microsoft.com> wrote in > message > >news:ec0701c43d0d$d1e4f9d0$a101280a@phx.gbl... > >> At the bottom of KB article 827449 there is a link to KB > >> article 812666 which is exactly what is needed to > recover > >> the Full text search option in a SQL cluster. By > following > >> the link or searching can't find it. Any ideas? > > > > > >. > >
Thanks for the reply! At least I found out what's up with
the KB article :-) [quoted text, click to view] >-----Original Message-----
>I'll basically say the same thing as Geoff, but it'll come directly from >Microsoft in case that helps in some small way. :-) > >Frankly, I don't know whether or not it will be a free call. I'm not on the >support team and only know that they have a policy of refunding the money >for calls relating to known bugs. I do not know whether or not this is >considered a bug. > >Yes, this newsgroup is one of the alternatives to paying for support, but >there's no guarantee that you'll get a response from anybody out here unless >you're an MSDN subscriber and are either using the email alias that you >provided when you subscribed, or the anti-spam alternative that you provided >on the MSDN website (starting here: >http://msdn.microsoft.com/newsgroups/managed/). > >If you need that procedure, you'll have to take your chances and open up a >support case. Sorry! > >-- >Sincerely, >Stephen Dybing > >This posting is provided "AS IS" with no warranties, and confers no rights. > >"Dude" <anonymous@discussions.microsoft.com> wrote in message >news:ee3801c43d2a$68e8e230$a501280a@phx.gbl... >> Stephen, >> Thanks for the reply! Would this constitute a paid >> for incident support? Although, our company has premier >> support, due to the politics, those of us that have the >> opportunity to support these technologies do not have >> access to it. I thought this newsgroup was an alternative >> and that is why I posted the question here. Is there a way >> to acquire the steps or procedure? >> Thanks again, >> Dude >> >-----Original Message----- >> >It appears that article, 812666, contains information >> that we haven't >> >thoroughly tested and we are holding off making it public >> until we're >> >confident that it's correct. (As soon as we have >> sufficient data and real >> >scenarios, we can make it public.) So including that link >> in 827449 was a >> >mistake and I've just sent mail asking that it be >> removed. If you must have >> >access to that information, you'll need to open a case >> with Customer Service >> >and Support (the new name for PSS - Product Support >> Services) and have a >> >support engineer walk you through it. >> > >> >If you don't know how to open a case, you can start with >> the Contact >> >Microsoft link at http://support.microsoft.com/. >> > >> >-- >> >Sincerely, >> >Stephen Dybing >> > >> >This posting is provided "AS IS" with no warranties, and >> confers no rights. >> > >> >"Dude" <anonymous@discussions.microsoft.com> wrote in >> message >> >news:ec0701c43d0d$d1e4f9d0$a101280a@phx.gbl... >> >> At the bottom of KB article 827449 there is a link to KB >> >> article 812666 which is exactly what is needed to >> recover >> >> the Full text search option in a SQL cluster. By >> following >> >> the link or searching can't find it. Any ideas? >> > >> > >> >. >> > > > >.
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