When I try to add a node to SQL Server cluster the installation progarm exits
without any messages. I think this problem was described in KB273769.

I requested hotfix for this problem from Russian PSS but they told me
(referring to european PSS centre) that hotfix in no longer available and it
is included in SP1.

The decribed problem applies to installation program while service packs
patches only runtime code of SQL server. So SP can't solve this problem. Now
I have SP3a and of course problem still exists...

How can I obtain this hotfix?

Can you cut and paste the sqlstp.log file to get an idea of the issue?

Best Regards,

Uttam Parui
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

Are you secure? For information about the Strategic Technology Protection Program and to order your FREE Security Tool Kit, please visit http://www.microsoft.com/security.

Microsoft highly recommends that users with Internet access update their Microsoft software to better protect against viruses and security vulnerabilities. The easiest way to do this is to visit the following websites:
http://www.microsoft.com/protect
http://www.microsoft.com/security/guidance/default.mspx

[quoted text, click to view]
Sure:

14:15:46 Begin Setup
14:15:46 8.00.194
14:15:46 Mode = Normal
14:15:46 ModeType = NORMAL
14:15:46 GetDefinitionEx returned: 0, Extended: 0x0
14:15:46 ValueFTS returned: 1
14:15:46 ValuePID returned: 1
14:15:46 ValueLic returned: 1
14:15:46 System: Windows NT Enterprise Server
14:15:46 SQL Server ProductType: Enterprise Edition [0x3]
14:15:47 IsNTCluster returned: 1
14:15:47 Begin Action: SetupInitialize
14:15:47 End Action SetupInitialize
14:15:47 Begin Action: SetupInstall
14:15:47 Reading Software\Microsoft\Windows\CurrentVersion\CommonFilesDir ...
14:15:47 CommonFilesDir=C:\Program Files\Common Files
14:15:47 Windows Directory=C:\WINNT\
14:15:47 Program Files=C:\Program Files\
14:15:47 TEMPDIR=C:\DOCUME~1\ADMINI~1.RAI\LOCALS~1\Temp\
14:15:47 Begin Action: SetupInstall
14:15:47 digpid size : 164
14:15:47 Begin Action: CheckFixedRequirements
14:15:47 Platform ID: 0xf00000
14:15:47 Version: 5.0.2195
14:15:47 File Version - C:\WINNT\system32\shdocvw.dll: 5.0.3700.6668
14:15:47 End Action: CheckFixedRequirements
14:15:47 Begin Action: ShowDialogs
14:15:47 Initial Dialog Mask: 0x183000f7, Disable Back=0x1
14:15:47 Begin Action ShowDialogsHlpr: 0x1
14:15:47 Begin Action: DialogShowSdWelcome
14:15:57 End Action DialogShowSdWelcome
14:15:57 Dialog 0x1 returned: 1
14:15:57 End Action ShowDialogsHlpr
14:15:57 ShowDialogsGetDialog returned: nCurrent=0x2,index=1
14:15:57 Begin Action ShowDialogsHlpr: 0x2
14:15:57 Begin Action: DialogShowSdMachineName
14:16:02 ShowDlgMachine returned: 1
14:16:02 Name = IO, Type = 0x20000008
14:16:02 GetCDKeyForThisVS returned: 0
14:16:02 Begin Action: CheckRequirements
14:16:02 Processor Architecture: x86 (Pentium)
14:16:02 Service Pack: 1024
14:16:02 ComputerName: GANYMEDE
14:16:02 User Name: Administrator
14:16:02 IsAllAccessAllowed returned: 1
14:16:02 OS Language: 0x419
14:16:02 End Action CheckRequirements
14:16:02 This combination of Package and Operating System allows a full
product install.
14:16:02 End Action DialogShowSdMachineName
14:16:02 begin ShowDialogsUpdateMask
14:16:02 nFullMask = 0x183000f7, nCurrent = 0x2, nDirection = 0
14:16:02 Updated Dialog Mask: 0xb73c037, Disable Back = 0x1
14:16:02 Dialog 0x2 returned: 0
14:16:02 End Action ShowDialogsHlpr
14:16:02 ShowDialogsGetDialog returned: nCurrent=0x4,index=2
14:16:02 Begin Action ShowDialogsHlpr: 0x4
14:16:02 Begin Action: DialogShowSdInstallMode
14:16:09 ShowDlgInstallMode returned: 1
14:16:09 InstallMode : 0x20
14:16:09 End Action DialogShowSdInstallMode
14:16:09 begin ShowDialogsUpdateMask
14:16:09 nFullMask = 0xb73c037, nCurrent = 0x4, nDirection = 1
14:16:09 Updated Dialog Mask: 0xb73c03f, Disable Back = 0x1
14:16:09 Dialog 0x4 returned: 1
14:16:09 End Action ShowDialogsHlpr
14:16:09 ShowDialogsGetDialog returned: nCurrent=0x8,index=3
14:16:09 Begin Action ShowDialogsHlpr: 0x8
14:16:09 Begin Action : DialogShowSdAdvanced
14:16:10 ShowDlgAdvanced returned: 1
14:16:10 Adv Install Mode = -2147483648
14:16:10 End Action : DialogShowSdAdvanced
14:16:10 begin ShowDialogsUpdateMask
14:16:10 nFullMask = 0xb73c03f, nCurrent = 0x8, nDirection = 1
14:16:10 Updated Dialog Mask: 0x3c00f, Disable Back = 0x1
14:16:10 Dialog 0x8 returned: 1
14:16:10 End Action ShowDialogsHlpr
14:16:10 ShowDialogsGetDialog returned: nCurrent=0x4000,index=14
14:16:10 Begin Action ShowDialogsHlpr: 0x4000
14:16:10 Begin Action: DialogShowSdVirtualServer
14:16:15 ShowDlgVirtualServer returned: 0
14:16:15 Ipaddress = 161.8.43.101,255.255.255.0,Public
14:16:15 szNewList =
14:16:15 szModifiedList =
14:16:15 szRemovedList =
14:16:15 End Action DialogShowSdVirtualServer
14:16:15 begin ShowDialogsUpdateMask
14:16:15 nFullMask = 0x3c00f, nCurrent = 0x4000, nDirection = 1
14:16:15 Updated Dialog Mask: 0x3c00f, Disable Back = 0x1
14:16:15 Dialog 0x4000 returned: 1
14:16:15 End Action ShowDialogsHlpr
14:16:15 ShowDialogsGetDialog returned: nCurrent=0x8000,index=15
14:16:15 Begin Action ShowDialogsHlpr: 0x8000
14:16:15 Begin Action : DialogShowSdDiskGroups
14:16:15 ShowDlgDiskGroups returned: 1
14:16:15 Disk Group = Cluster Group
14:16:15 End Action : DialogShowSdDiskGroups
14:16:15 begin ShowDialogsUpdateMask
14:16:15 nFullMask = 0x3c00f, nCurrent = 0x8000, nDirection = 1
14:16:15 Updated Dialog Mask: 0x3c00f, Disable Back = 0x1
14:16:15 Dialog 0x8000 returned: 1
14:16:15 End Action ShowDialogsHlpr
14:16:15 ShowDialogsGetDialog returned: nCurrent=0x10000,index=16
14:16:15 Begin Action ShowDialogsHlpr: 0x10000
14:16:15 Begin Action: DialogShowSdClusterDef
14:16:35 ShowDlgClusterDef returned: 12
14:16:35 PrefOwners = , NumIp = 0
14:16:35 End Action DialogShowSdClusterDef
14:16:35 begin ShowDialogsUpdateMask
14:16:35 nFullMask = 0x3c00f, nCurrent = 0x10000, nDirection = 12
14:16:35 Updated Dialog Mask: 0x3400f, Disable Back = 0x1
14:16:35 Dialog 0x10000 returned: 12
14:16:35 End Action ShowDialogsHlpr
14:16:35 ShowDialogsGetDialog returned: nCurrent=0x4000,index=14
14:16:35 Begin Action ShowDialogsHlpr: 0x4000
14:16:35 Begin Action: DialogShowSdVirtualServer
14:16:36 ShowDlgVirtualServer returned: 0
14:16:36 Ipaddress = 161.8.43.101,255.255.255.0,Public
14:16:36 szNewList =
14:16:36 szModifiedList =
14:16:36 szRemovedList =
14:16:36 End Action DialogShowSdVirtualServer
14:16:36 begin ShowDialogsUpdateMask
14:16:36 nFullMask = 0x3400f, nCurrent = 0x4000, nDirection = 1
14:16:36 Updated Dialog Mask: 0x3c00f, Disable Back = 0x1
14:16:36 Dialog 0x4000 returned: 1
14:16:36 End Action ShowDialogsHlpr
14:16:36 ShowDialogsGetDialog returned: nCurrent=0x8000,index=15
14:16:36 Begin Action ShowDialogsHlpr: 0x8000
14:16:36 Begin Action : DialogShowSdDiskGroups
14:16:36 ShowDlgDiskGroups returned: 1
14:16:36 Disk Group = Cluster Group
14:16:36 End Action : DialogShowSdDiskGroups
14:16:36 begin ShowDialogsUpdateMask
14:16:36 nFullMask = 0x3c00f, nCurrent = 0x8000, nDirection = 1
14:16:36 Updated Dialog Mask: 0x3c00f, Disable Back = 0x1
14:16:36 Dialog 0x8000 returned: 1
14:16:36 End Action ShowDialogsHlpr
14:16:36 ShowDialogsGetDialog returned: nCurrent=0x10000,index=16
14:16:36 Begin Action ShowDialogsHlpr: 0x10000
14:16:36 Begin Action: DialogShowSdClusterDef
14:16:37 ShowDlgClusterDef returned: 12
14:16:37 PrefOwners = , NumIp = 0
14:16:37 End Action DialogShowSdClusterDef
14:16:37 begin ShowDialogsUpdateMask
14:16:37 nFullMask = 0x3c00f, nCurrent = 0x10000, nDirection = 12
14:16:37 Updated Dialog Mask: 0x3400f, Disable Back = 0x1
14:16:37 Dialog 0x10000 returned: 12
14:16:37 End Action ShowDialogsHlpr
14:16:37 ShowDialogsGetDialog returned: nCurrent=0x4000,index=14
14:16:37 Begin Action ShowDialogsHlpr: 0x4000
14:16:37 Begin Action: DialogShowSdVirtualServer
14:16:45 ShowDlgVirtualServer returned: 0
14:16:45 Ipaddress = 161.8.43.101,255.255.255.0,Public

Can you copen the registry editor and check the value of Mode in all the nodes of the cluster

HKLM\SOftware\Microsoft\Microsoft SQL server\80\MSSQLlicenseInfo\MSSQL8.00\Mode


Best Regards,

Uttam Parui
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

Are you secure? For information about the Strategic Technology Protection Program and to order your FREE Security Tool Kit, please visit http://www.microsoft.com/security.

Microsoft highly recommends that users with Internet access update their Microsoft software to better protect against viruses and security vulnerabilities. The easiest way to do this is to visit the following websites:
http://www.microsoft.com/protect
http://www.microsoft.com/security/guidance/default.mspx

Along with the Mode information, please provide the foll. too

Connect to the virtual SQL Server using Query Analyzer and run the foll. queries

SELECT SERVERPROPERTY('LicenseType')
SELECT SERVERPROPERTY('NumLicenses')

Post the resutls.

Best Regards,

Uttam Parui
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

Are you secure? For information about the Strategic Technology Protection Program and to order your FREE Security Tool Kit, please visit http://www.microsoft.com/security.

Microsoft highly recommends that users with Internet access update their Microsoft software to better protect against viruses and security vulnerabilities. The easiest way to do this is to visit the following websites:
http://www.microsoft.com/protect
http://www.microsoft.com/security/guidance/default.mspx

The problem was solved with Premier Support group form Microsoft.

Glad to hear that the issue is resolved with the hotfix.

Best Regards,

Uttam Parui
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

Are you secure? For information about the Strategic Technology Protection Program and to order your FREE Security Tool Kit, please visit http://www.microsoft.com/security.

Microsoft highly recommends that users with Internet access update their Microsoft software to better protect against viruses and security vulnerabilities. The easiest way to do this is to visit the following websites:
http://www.microsoft.com/protect
http://www.microsoft.com/security/guidance/default.mspx