I am not completely surprised either way. Level 1 tech support from Dell
isn't the most accurate in the universe, even on the Gold Support Queue. And
if you are running a cluster without at least Gold support, then you are
crazier than I am. The escalation techs are pretty good and the TAMs can
make things happen so I shouldn't be too harsh on Dell. I do wish they
would update their SCSI storage systems a bit, though.
--
Geoff N. Hiten
Senior Database Administrator
Microsoft SQL Server MVP
[quoted text, click to view] "icemon" <johnsitu@gmail.com> wrote in message
news:1165978456.551049.281650@f1g2000cwa.googlegroups.com...
> Since I didn't get any immiedate responses on this post, I decided to
> call Dell once more. I spoke to another engineer who advised me
> differently. Shouldn't they be more in sync with their knowledge base?
> Anyway, this guy told me that it is not necessary since it's an
> Active/Passive Node. He said that Since the Passive Node is not
> running, it will not compete. I swap out the array and the drive is
> rebuilt. It is running a PERC 3 on a powervault 220 array.
>
>
>
> Geoff N. Hiten wrote:
>> Let me guess? One of the Powervault 200/220 series arrays with PERC
>> cards
>> in each host? Dell is correct. Unfortunately, SCSI arrays with no
>> internal
>> controllers have a lot of limitations. You just found one the hard way.
>>
>> --
>> Geoff N. Hiten
>> Senior Database Administrator
>> Microsoft SQL Server MVP
>>
>>
>>
>>
>> "icemon" <johnsitu@gmail.com> wrote in message
>> news:1165899856.732197.284880@79g2000cws.googlegroups.com...
>> > We experienced a disk failure on the cluster array. It's a
>> > active/passive SQL cluster. I was told by dell that we must powerdown
>> > the passive before replacing the failed drive because otherwise both
>> > servers will attempt to rebuild the array. Is this true? Can you
>> > simply swap out the bad drive or will I need to power down the passave
>> > node?
>> >
>
